Latch & Locksmith
Leybourne Chase, West Malling
Checkatrade member since 20185
Services
- Lock Fitting
Customer Reviews
Write a review9.97 /10
Based on 16 reviews over the past 12 months
Quality of work
10
Reliability
9.94
Communication
10
Reviews (177)
10 Changed lock on front door.
Posted 03 April
Communication was quick. Turned up early. Explained what he was going to do. Offered me a choice of locks. Completed the job quickly. Explained how the new lock worked. Very pleasant and friendly chap.Verified reviewerJob location: ME1910 New fri t door lock
Posted 19 March
Great service and prompt response to telephone call. Extremely friendly and excellent workmanship - would definitely recommend and use again.Verified reviewerJob location: ME1910 Repair door lock to front door
Posted 27 February
Great service from start to finish, very reasonable price would definitely recommendVerified reviewerJob location: ME1910 Multiple lock repairs, door alignment and a mechanism replacement.
Posted 26 February
Fantastic service!! I had multiple issues which meant they needed to come and have a look to quote. Was worried that meant a hard sell once here… couldn't have been more wrong. Ray came out, investigated everything, talked me through every aspect of the works required (including a really fair price) and offered to do it whenever was convenient. Went above on beyond to make the house as secure as possible when completing the work too… even fixed an issue I wasn’t aware of for no extra charge. Would recommend to anyone!!Verified reviewerJob location: ME19Response from Latch & Locksmith
Thank you for your review Lee. It’s much appreciated
10 Front door lock repair
Posted 02 February
I had to call Ray for help repairing a front door lock at my mums and he made time to visit first thing the next day. Communication was great, and Ray worked very quickly to remove, repair and then replace the lock. I felt very reassured as he checked the mechanism thoroughly, and tested multiple keys. He was fair, and didn’t try to sell a new lock because the original could be repaired quite easily. I would definitely recommend the team - friendly, fast and really helpful. Thanks guys!Verified reviewerJob location: ME19Response from Latch & Locksmith
Thanks for the review Debbie. Glad we could help and thank you for choosing our business.
10 back door not opening so neede new barrel fitted
Posted 05 January
gret job new barrel needed to lock back door. arrived on time job done quick. happy with work done.Verified reviewerJob location: ME19Response from Latch & Locksmith
Hi Sandra. Thanks for choosing to use our business and the lovely review.
Photos
Company Info
Owner
Mr Phil Duffy
Sole Trader
7 years on Checkatrade
VAT Registered
No
Hi, I'm Phil. We are a family run locksmith business covering Kent. We love what we do and are happy to answer any questions you may have so please feel free to contact us via phone or email. We believe our local knowledge and reputation is invaluable giving customers peace of mind when calling.
We don’t believe in call out charges or any hidden costs, and you only pay the price we’ve quoted once the job has been completed. - We are competitively priced and any quote will be beaten.
Offering a 24/7 service for both domestic and commercial customers, we aim to be on site with an average response time of 20 minutes. We cover Kent and all surrounding areas from King Hill to Chatham and Maidstone to Sittingbourne. We are conveniently situated near the M20, meaning quick and fast response times in emergency situations or if your locked out.
We pride ourselves on a friendly and professional service and strive for 100% customer satisfaction.
With a large availability of locks in stock, we aim to complete the job immediately.
- EMERGENCY LOCKSMITH - We specialise in non-destructive techniques to gain entry to your property without causing damage. Destructive lock entry to get you back inside is always a last resort and never our first option.
- DOMESTIC & COMMERCIAL - No call out charges and quick responses mean our customers can rely on us deliver the best lock services possible. Latch and Locksmith will be there for you.
- 2O MIN RESPONSE TIME - Whether its early morning or the middle of the night, we assure customers of a 24-hour call service with a 20-minute response time within the Kent area.
- UPVC DOOR SPECIALISTS - Our locksmiths have expertise in replacing and repair of locks in UPVC doors and windows. Call us to find out more on how we can help.
- FULLY INSURED - Giving you peace of mind that you’re secure in your home or business premises, we are DBS checked, fully insured and trained.
- LOCAL & RELIABLE - You will always be speaking with a Local Locksmith when calling us, not a call centre. Our reputation is paramount and we never overprice or under-deliver.
We accept Cash, bank transfers and also take most major Credit and Debit cards as we understand emergencies don’t always happen at the most convenient times of the month.
Call us for further information or visit our website www.latchandlocksmith.co.uk
This trade passed up to 12 Checkatrade vetting checks
Member since 2018
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