Latch & Locksmith
West Malling
Checkatrade member since 20185
Customer Reviews
Write a review9.97 /10
Based on 23 reviews over the past 12 months
Quality of work
10
Reliability
9.96
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise the locksmith for their promptness, professionalism, and friendly service, often highlighting their efficient work and clear communication. Many reviewers appreciate the fair pricing and the locksmith's willingness to go the extra mile, with no significant complaints identified.
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Reviews (186)
10 Back door would not lock
Posted 4 days ago
Very professional service door was fixed and the locksmith also realigned one of my other doors.Verified reviewerJob location: TN1510 Broken lock
Posted 4 days ago
Job location: ME19Ray came out to us after the lock in our patio door broke. Ray was polite and friendly, he explained everything he needed to do. Apart from fitting new locking mechanism Ray also repaired the doors which are closing much better now. Would highly recommend this business.10 Lock repairs
Posted 5 days ago
Job location: ME20Excellent service, Ray was great at communicating and was very thorough in his work, punctual and conscientious in his work10 Emergency Locksmith Service
Posted 6 days ago
Highly recommend! We had an emergency with our front door and they were here within the hour (on a Friday afternoon). Our front door was secured and a part was needing to be ordered which came today and was fitted (Tuesday). We only paid once the job was completed and the price was excellent. The job was done really professionally and Ray was really polite. What a fantastic service!Verified reviewerJob location: ME19- AAnonymous
10 Repair a conservatory door lock
Posted 6 days ago
I was very impressed with the 5* service I received from Ray. He is very professional and extremely polite and kept me updated with the work in progress. The job was completed in the timescale quoted and I am very happy with the quality of work. I would 100% recommend and would have no hesitation in using this company again in the future.Verified reviewerJob location: DA13 10 Patio door replacement lock mechanism and door re alignment
Posted 30 May
Ray was extremely polite, courteous and honest in all his assessments of what needed doing. Great efficient job and would highly recommendVerified reviewerJob location: ME19
Photos
Company Info
Owner
Mr Phil Duffy
Sole Trader
7 years on Checkatrade
VAT Registered
No
Hi, I'm Phil. We are a family run locksmith business covering Kent. We love what we do and are happy to answer any questions you may have so please feel free to contact us via phone or email. We believe our local knowledge and reputation is invaluable giving customers peace of mind when calling.
We don’t believe in call out charges or any hidden costs, and you only pay the price we’ve quoted once the job has been completed. - We are competitively priced and any quote will be beaten.
Offering a 24/7 service for both domestic and commercial customers, we aim to be on site with an average response time of 20 minutes. We cover Kent and all surrounding areas from King Hill to Chatham and Maidstone to Sittingbourne. We are conveniently situated near the M20, meaning quick and fast response times in emergency situations or if your locked out.
We pride ourselves on a friendly and professional service and strive for 100% customer satisfaction.
With a large availability of locks in stock, we aim to complete the job immediately.
- EMERGENCY LOCKSMITH - We specialise in non-destructive techniques to gain entry to your property without causing damage. Destructive lock entry to get you back inside is always a last resort and never our first option.
- DOMESTIC & COMMERCIAL - No call out charges and quick responses mean our customers can rely on us deliver the best lock services possible. Latch and Locksmith will be there for you.
- 2O MIN RESPONSE TIME - Whether its early morning or the middle of the night, we assure customers of a 24-hour call service with a 20-minute response time within the Kent area.
- UPVC DOOR SPECIALISTS - Our locksmiths have expertise in replacing and repair of locks in UPVC doors and windows. Call us to find out more on how we can help.
- FULLY INSURED - Giving you peace of mind that you’re secure in your home or business premises, we are DBS checked, fully insured and trained.
- LOCAL & RELIABLE - You will always be speaking with a Local Locksmith when calling us, not a call centre. Our reputation is paramount and we never overprice or under-deliver.
We accept Cash, bank transfers and also take most major Credit and Debit cards as we understand emergencies don’t always happen at the most convenient times of the month.
Call us for further information or visit our website www.latchandlocksmith.co.uk
This trade passed up to 12 Checkatrade vetting checks
Member since 2018
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