KeyLock Locksmiths
Southampton, Hampshire
Checkatrade member since April 2021
Services
- Doors Opened / Unlocked
- Emergency Locksmith Service
- Lock Fitting
- Lock Repair
- Security Door Locks
- Snap Locks
- Window Lock Fitting
- Window Lock Repair
Customer Reviews
Write a review9.99 /10
Based on 23 reviews over the past 12 months
Quality of work
9.96
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
This locksmith is consistently praised by customers for his prompt, professional, and friendly service. Reviewers frequently highlight his excellent communication, high-quality workmanship, and tidy completion of jobs.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (448)
10 Efficiency and professionalism
Posted 28 January
We had lost the keys to our back door and went on checkatrade to find a locksmith we requested a quote from three tradespeople mark was the first to get in touch and requested a few details about-our door and gave a very reasonable estimate we then got back in touch and he came back with a date and time to suit us he arrived on time and was very pleasant he carried out the work professionally and promptly and explained any follow up we may need he was very polite and considerate when coming into our home and I would certainly recommend himVerified reviewerJob location: SP2Response from KeyLock Locksmiths
Thank you Eileen for the lovely review, I was more than happy to help!
10 Great workmanship and friendly, efficient service
Posted 19 January
Mark changed the locks when we bought our new home. He was really quick at responding to my messages and kept me well informed. The quality of his work was excellent, he was very tidy and left everything clean. He was also really knowledgeable, friendly and gave me great advice. I will definitely be recommending him to friends.Verified reviewerJob location: SO19Response from KeyLock Locksmiths
Thank you Sam for taking the time to leave a lovely review. I hope you enjoy your new home. Mark.
10 Urgent repair when front door lock broke
Posted 08 January
Front door wouldn't lock when key barrell broke. Phoned Mark and was here in an hour. Fixed door on the spot and gave options and advice as he worked through the repair. Quoted price range upfront and final cost was within range. Big thanks to Mark and would thoroughly recommend his services.Verified reviewerJob location: SO16Response from KeyLock Locksmiths
Thanks Rob for taking the time to leave a review, I was more than glad to help!
- KKim D
10 Fitting of new door locks
Posted 04 December 2025
Excellent job. Mark explained how the locks had failed and replaced them with British standard hardware. He even fixed a door. I would highly recommend him.Verified reviewerJob location: SO41Response from KeyLock Locksmiths
Thank you Kim for the lovely review, more than glad to help!
- DDylan P
10 Locks changed following recent house move
Posted 13 November 2025
Overall great experience, fast and reliable, great communication, everything looks excellent quality.Verified reviewerJob location: SP2 - LLesley T
9.67 Fixed patio door lock which was jammed.
Posted 01 November 2025
Great communication at all times. He arrived managed to get the patio door unlocked and opened. He explained what needed to be done and the cost involved, and changed out the lock mechanism, there and then. He ensured that it was working properly before he left.Verified reviewerJob location: PO21
Photos
Company Info
Owner
Mr. Mark Howells
Sole Trader
5 years on Checkatrade
VAT Registered
No
Hello, I'm Mark, the proud owner of KeyLock Locksmiths.
We aim to be with you within the hour
No VAT, call - out charge or hidden fees.
Here to help with all your lock/key requirements 24 hours a day, 7 days a week.
A little about us
With many happy and returning customers over the last 44 years, you can be sure of being well looked after.
Our aim is to provide a stress-free project, delivered in a way that I'm comfortable will exceed your expectations.
We work with a small team of trusted colleagues who communicate and work well together.
Our customers are used to the outstanding quality of projects we complete.
By sourcing quality materials and using experienced engineers, we supply and fit quality parts that will last our customers for many years.
Main services Provided
But not limited to:
• Emergency Lock Opening
• Lock Repairs & Replacement
• Security Upgrades
• Key Cutting
• UPVC Door Locks
- Repair broken UPVC Door and Window mechanisms.
- PVC/u door service/realignments.
- Locked Out
- Lost Keys
- Snapped Keys
- Lock Repair
- Lock Replacement
- Additional Keys Cut
- Window and Door Hinge Adjustments
- Non-Destructive Entry
- Cat/Dog Flaps Supplied and Fitted
- New Moving Home Locks
- Key Repairs
- Key Cutting Service
- Jammed/Shut Doors and Windows
- Lock Upgrades and Security Advice
- Misted/broken sealed units replaced.
- Window and door handles replaced.
- Wireless Doorbells/Alarms and Cameras supplied and fitted.
- And much more, check out my skills and expertise section for more information!
With over 44 years’ experience in the industry, you can feel confident that you are in safe, DBS Checked, Corgi-Registered, City and Guilds qualified, and fully insured hands.
Any services that you require not listed above, please enquire today to see how we can help you.
We offer a 12-month warranty included as standard with all completed work.
Availability
We offer a 24/7 service. You're welcome to contact our team at a time that suits you.
If you can't get through to us for any reason, please leave a message, and a colleague will get right back to you. (Please leave your phone number in the voicemail)
Thank you for taking the time to consider our company’s profile. I look forward to hearing from you.
Mark
KeyLock Locksmiths
1 hour arrival subject to time of day and traffic conditions.
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since April 2021
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks
