Trade cover image

KeyLock Locksmiths

9.99/10

Southampton, Hampshire

Checkatrade member since April 2021

Services

  • Doors Opened / Unlocked
  • Emergency Locksmith Service
  • Lock Fitting
  • Lock Repair
  • Security Door Locks
  • Snap Locks
  • Window Lock Fitting
  • Window Lock Repair

Customer Reviews

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9.99 /10

Based on 23 reviews over the past 12 months

Quality of work

9.96

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

This locksmith is consistently praised by customers for his prompt, professional, and friendly service. Reviewers frequently highlight his excellent communication, high-quality workmanship, and tidy completion of jobs.

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Reviews (448)

  • 10

    Efficiency and professionalism

    Posted 28 January

    We had lost the keys to our back door and went on checkatrade to find a locksmith we requested a quote from three tradespeople mark was the first to get in touch and requested a few details about-our door and gave a very reasonable estimate we then got back in touch and he came back with a date and time to suit us he arrived on time and was very pleasant he carried out the work professionally and promptly and explained any follow up we may need he was very polite and considerate when coming into our home and I would certainly recommend him
    Verified reviewer
    Job location: SP2

    Response from KeyLock Locksmiths

    Thank you Eileen for the lovely review, I was more than happy to help!

  • 10

    Great workmanship and friendly, efficient service

    Posted 19 January

    Mark changed the locks when we bought our new home. He was really quick at responding to my messages and kept me well informed. The quality of his work was excellent, he was very tidy and left everything clean. He was also really knowledgeable, friendly and gave me great advice. I will definitely be recommending him to friends.
    Verified reviewer
    Job location: SO19

    Response from KeyLock Locksmiths

    Thank you Sam for taking the time to leave a lovely review. I hope you enjoy your new home. Mark.

  • 10

    Urgent repair when front door lock broke

    Posted 08 January

    Front door wouldn't lock when key barrell broke. Phoned Mark and was here in an hour. Fixed door on the spot and gave options and advice as he worked through the repair. Quoted price range upfront and final cost was within range. Big thanks to Mark and would thoroughly recommend his services.
    Verified reviewer
    Job location: SO16

    Response from KeyLock Locksmiths

    Thanks Rob for taking the time to leave a review, I was more than glad to help!

  • Kim D
    10

    Fitting of new door locks

    Posted 04 December 2025

    Excellent job. Mark explained how the locks had failed and replaced them with British standard hardware. He even fixed a door. I would highly recommend him.
    Verified reviewer
    Job location: SO41

    Response from KeyLock Locksmiths

    Thank you Kim for the lovely review, more than glad to help!

  • Dylan P
    10

    Locks changed following recent house move

    Posted 13 November 2025

    Overall great experience, fast and reliable, great communication, everything looks excellent quality.
    Verified reviewer
    Job location: SP2
  • Lesley T
    9.67

    Fixed patio door lock which was jammed.

    Posted 01 November 2025

    Great communication at all times. He arrived managed to get the patio door unlocked and opened. He explained what needed to be done and the cost involved, and changed out the lock mechanism, there and then. He ensured that it was working properly before he left.
    Verified reviewer
    Job location: PO21

Photos

Company Info

Owner

Mr. Mark Howells

Sole Trader

5 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Hello, I'm Mark, the proud owner of KeyLock Locksmiths.


We aim to be with you within the hour


No VAT, call - out charge or hidden fees.


Here to help with all your lock/key requirements 24 hours a day, 7 days a week.


A little about us

With many happy and returning customers over the last 44 years, you can be sure of being well looked after.


Our aim is to provide a stress-free project, delivered in a way that I'm comfortable will exceed your expectations.


We work with a small team of trusted colleagues who communicate and work well together.


Our customers are used to the outstanding quality of projects we complete.


By sourcing quality materials and using experienced engineers, we supply and fit quality parts that will last our customers for many years.


Main services Provided


But not limited to:

• Emergency Lock Opening

• Lock Repairs & Replacement

• Security Upgrades

• Key Cutting

• UPVC Door Locks


  • Repair broken UPVC Door and Window mechanisms.
  • PVC/u door service/realignments.
  • Locked Out
  • Lost Keys
  • Snapped Keys
  • Lock Repair
  • Lock Replacement
  • Additional Keys Cut
  • Window and Door Hinge Adjustments
  • Non-Destructive Entry
  • Cat/Dog Flaps Supplied and Fitted
  • New Moving Home Locks
  • Key Repairs
  • Key Cutting Service
  • Jammed/Shut Doors and Windows
  • Lock Upgrades and Security Advice
  • Misted/broken sealed units replaced.
  • Window and door handles replaced.
  • Wireless Doorbells/Alarms and Cameras supplied and fitted.
  • And much more, check out my skills and expertise section for more information!


With over 44 years’ experience in the industry, you can feel confident that you are in safe, DBS Checked, Corgi-Registered, City and Guilds qualified, and fully insured hands.


Any services that you require not listed above, please enquire today to see how we can help you.


We offer a 12-month warranty included as standard with all completed work.


Availability

We offer a 24/7 service. You're welcome to contact our team at a time that suits you.


If you can't get through to us for any reason, please leave a message, and a colleague will get right back to you. (Please leave your phone number in the voicemail)


Thank you for taking the time to consider our company’s profile. I look forward to hearing from you.


Mark

KeyLock Locksmiths

1 hour arrival subject to time of day and traffic conditions.

Accreditations and awards

CITY & GUILDS
CITY & GUILDS

This trade passed up to 12 Checkatrade vetting checks

Member since April 2021

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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