Kelly's Cleans

Reviews (36)

• 6

  Good communication but below par service

  Posted 21 October

  Kelly contacted me after I came on checkatrade to find a fortnightly domestic cleaner. She was really helpful with communicating regarding timings and we arranged for one of her employees to come and give our first clean. The lady was here for over 3 hours and although some parts of the house had been cleaned simple things like cleaning the shower tray and shower shelf hadn’t and the hoovering upstairs hadn’t been done which was on their own checklist of things that would be done. The service massively fell short and we were so disappointed. Kelly was great but her employee sadly wasn’t.
  Verified reviewer
  Job location: BH14

  Response from Kelly's Cleans

  Hi Kelly, thank you for your feedback. I’m sorry that the clean wasn’t as you were expecting, your feedback has been taken on board. I believe the issue was resolved professionally and to your complete satisfaction.

• M
  Mona L
  10

  5 star service and amazing regular clean

  Posted 18 October

  Kelly and her team have been cleaning our home for a while now and. We couldn’t be more grateful with their flexibly and support. Managing chronic conditions and wanting your house to stay clean is hard so we are forever greatful for their support and amazing service truly 5 star ⭐️ can’t thank Kelly enough
  Verified reviewer
  Job location: BH10
• 10

  Kelly’s Cleans come highly recommended!

  Posted 01 August

  We were introduced to Kelly’s Cleans by way of recommendation by our Airbnb co-hosts early last year. Kelly’s have delivered an excellent cleaning service. And has also helped us on a few occasions with related odd jobs at our lodge. Our unit sleeps up to six people, and our bookings usually are for a full complement, often requiring a same day turnaround. Kelly’s also have a 100% record in this regard. Kelly’s also carried out our deep clean at the beginning of the season, to our complete satisfaction. Prompt accurate billing. We make no hesitation in recommending Kelly’s Cleans.
  Verified reviewer
  Job location: BH16
• 10

  Floor & Carpet Clean

  Posted 13 May

  The cleaner did a fantastic job—stains I thought were permanent are completely gone. Professional, efficient, and great results. Highly recommend!”
  Job location: BH14
• 10

  Impressed!

  Posted 13 May

  Very happy with Kelly’s Cleans. Communicating with Kelly to get a date and time in the diary was quick and simple. The clean itself was thorough and everything was left gleaming. A real peace of mind to take some housework off my hands. Val was friendly and polite and I thought she did a great job.
  Verified reviewer
  Job location: BH8
• 10

  Domestic cleaning

  Posted 03 May

  Very professional and friendly. Very good standard of cleaning.
  Verified reviewer
  Job location: BH8