Kays Carpets
Bilston, West Midlands
Checkatrade member since July 20195
Customer Reviews
Write a review9.99 /10
Based on 32 reviews over the past 12 months
Quality of work
9.97
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Kay's Carpets receives high praise for their excellent service, efficient work, and competitive pricing, with customers consistently highlighting Roger's professionalism and helpful communication. While the vast majority of customers are satisfied, a few have mentioned occasional scheduling mix-ups that were quickly resolved.
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Reviews (124)
10 Laminate floor supply and fitting
Posted 1 week ago
Roger and team were really lovely. Got the floor done quickly and they’ve done a beautiful job. Would 100% recommend and we will be having more flooring done by Roger soon.Verified reviewerJob location: DY810 Professional work.
Posted 21 July
We posted a job request which was answered quickly by Roger. A time was arranged to suit us. Roger arrived promptly on the dot as arranged, he quickly understood what we required and got to work immediately. The work was excellent with very little mess which Roger cleaned up. The carpet looked great! We would highly recommend the company very professional.Verified reviewerJob location: DY310 Underlay and carpet fitting
Posted 25 June
I Can’t fault the team at Kay’s carpet. Absolutely amazing. Roger arranged a suitable time to come and lay new underlay and my existing carpet after having some work on our subfloor done. His communication has been fantastic and the job completed within a very quick timeframe. The price was the most affordable and realistic quote we received . I’m so pleased with the work!! I have other flooring to be laid I will definitely be using Kay’s carpet again. Thank you so much !!Verified reviewerJob location: WV1010 Laminate flooring lounge and hall
Posted 13 June
Excellent job from Roger and team! Thanks so much.Verified reviewerJob location: DY410 Great service and professionalism, highly recommended.
Posted 28 May
Roger quoted us a good price for living room, bedroom carpets, hallway and Kitchen lino, all supplied and fitted. Slight issue with the warehouse sending the wrong carpet to Roger to fit, and being a bank holiday weekend there wasn't much he could do until after the holiday, however....... he made sure that we were priority job after the warehouse issue and fitted the living room carpet first thing after the bank holiday at 9.00am. Very professional job done and a very polite gentleman. If you're note happy, he's not happy, that's his work ethic. Thank you Roger 👍👍Verified reviewerJob location: WV410 Carpet Fitting
Posted 14 May
Roger and his team were extremely professional and efficient throughout and the work (a complete recarpeting of a three bedroom house together with laying of vinyl in the kitchen) was competitively priced. I wholeheartedly recommend them for their expertise, punctuality and sensible pricing.Verified reviewerJob location: B62
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Company Info
Owner
Mr Rodger Hall
Sole Trader
6 years on Checkatrade
VAT Registered
Yes: 704945234
We are a second generation family business established for 55 years.
We offer a friendly personal service in all aspects of flooring at very competitive prices.
Run by Roger and Kay, Roger has 30 years experience in flooring installation, and has qualification to NVQ Diploma in Floorcovering Occupations.
We have a comprehensive range of Carpets, carpet tiles, vinyls and laminate.
We offer a home selection service for laminate, carpet and vinyls where Roger will bring samples to your home for your selection.
We offer a service of uplifting and removing old flooring, furniture moving and door trimming . You will receive a personal service by Roger from start to finish, from measuring and quoting to fitting.
We also undertake commercial work and have experience in flooring installation in offices, schools, restaurants and churches locally.
Please contact Roger with any enquires or call in our shop premises.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2019
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