Reviews

  • 10

    This Man saved our Christmas

    Posted 04 January

    Two days before Christmas Eve our oven packed up and we had family coming from Kent and Hampshire . I went to Checkatrade and John contacted me first, gave me a quote , which i accepted. He ordered the part and kept me informed as to when the part would be delivered and when he could fit it. He arrived on time to fit it ,but encountered a problem with it but went away, researched the problem, and then came back on Christmas Eve and repaired the oven. He even contacted me on Christmas Day to check that everything was ok. I thoroughly recommend him as he puts the customer service first.
    Verified reviewer
    Job location: SS8
  • Yvonne R
    10

    Rest and change of faulty oven elements

    Posted 14 December 2025

    Prompt, friendly and very reliable service. Reasonable repair prices. I would have no hesitation in recommending this company and John to others.
    Verified reviewer
    Job location: SS7
  • Melanie S
    10

    Cooker repair

    Posted 13 December 2025

    John is absolutely exceptional. His work is immaculate. John is a very polite and friendly character, he will do the work needed and goes above and beyond what is required. I highly recommend him.
    Verified reviewer
    Job location: SS12
  • Kathleen R
    10

    Would recommend!

    Posted 21 November 2025

    Very happy with the service provided by John, great comms, on time, reasonably priced and completed efficiently. Would recommend!
    Verified reviewer
    Job location: SS15
  • 10

    Reliable, knowledgeable and professional

    Posted 25 June 2025

    Wonderful person who maintained communication for updates on the visit. He was professional and did a fab job. He even offered to clean behind the cooker. Thank you John
    Job location: CM15

    Response from JB ELITE APPLIANCE

    Thank you very much for your kind words Tabs, and thank you for the eggs from your chickens! They were lovely. Really appreciate the review and please always let me know if you need anything or any advice as I'm always on the other end of the phone . 🙂

  • 10

    Gas oven check and look at Orange flames on some gas rings

    Posted 02 May 2025

    All very good. Polite and advice given about which replacement parts to get proved to be spot on. Price exactly as quoted.
    Verified reviewer
    Job location: CO5

    Response from JB ELITE APPLIANCE

    Thank you for this review Martin. Always happy to help and provide advice in the future. Thanks again for taking the time to review our service