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Jackson Plumbing & Heating

9.52/10

Colchester, Essex

Checkatrade member since November 2014
10

Services

  • Bathroom Cladding
  • Bathroom Designer
  • Bathroom Fitter
  • Disabled Bathrooms / Showers
  • Emergency Bathroom Service
  • Wet Rooms
  • Bathroom Supply & Fit
  • Bathroom Supplier

Customer Reviews

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9.52 /10

Based on 29 reviews over the past 12 months

Quality of work

9.64

Reliability

9.68

Communication

9.57

What customers are saying

AI-generated from customer reviews over last 24 months

This family business is widely praised for its quick response times, professionalism, and reliability, especially for emergency boiler and plumbing repairs. However, a small number of customers have raised concerns about communication and pricing.

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Reviews (718)

  • Natalya J
    10

    Emergency fix as no hot water or heating

    Posted 10 March

    We called the company due to some poor work done by a previous handyman, we had a leaking radiator pipe and had no water as we had to turn it off. James came he was amazing, completely saved our night and had it fixed in no time. Couldn’t recommend more.
    Verified reviewer
    Job location: CO1
  • 9.33

    Professional, conscientious and always helpful-highly recommended

    Posted 16 February

    Yesterday our central heating failed on one of the coldest days of the year, when as it happened, I also had to collect my husband from hospital after a chest infection. Although abroad at the moment, James was able to diagnose the fault long distance and advised me (with photos to help) exactly what to do. It worked! It has made a huge difference to us.
    Verified reviewer
    Job location: CO7
  • Scott H
    10

    Always reliable

    Posted 14 February

    Helped me out with my boiler today, they have previously installed a boiler, radiators, heated towel rack and sorted out my plumbing when I had a massive leak. Always who I call when I need plumbing and heating help
    Job location: CO7
  • 10

    An Excellent Company - highly recommended

    Posted 12 January

    I had to call this company out as an emergency on New Years Eve - they came promptly. I needed a new boiler as my old one had completely failed and they fitted me in - the day after New Year They worked right through the weekend until late into the evening. They have been nothing but helpful, explaining everything along the way, they were efficient, clearly knew what they were doing and did an excellent job. I can thoroughly recommend them {and already have} as I have been so impressed with their professionalism and work. I have already asked them to do my annual service.
    Verified reviewer
    Job location: C03
  • 9

    Broken Boiler just before Christmas

    Posted 24 December 2025

    Boiler went, just before Christmas. All the guy's at Jackson were quick , conscientious and saved the day. Excellent quality, went above and beyond on the job. Special thanks to James and Ben.
    Verified reviewer
    Job location: CO11
  • John V
    9.33

    Good Job Jackson Plumbing and Heating

    Posted 05 December 2025

    Responded within minutes of requesting an interest with Checkatrade and came round to me the next day. Explained everything that would be done in detail, including costs. The work ( a new boiler) was carried out on the chosen day by Mr Jacksons two sons who were very polite and curtius, showing good workmanship and knowlage. Well done Jackson Plumbing and Heating!
    Job location: CO14

Photos

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Company Info

Owner

Mr James Jackson

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 935449791

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Welcome To Jackson Heating & Plumbing Ltd Your Local Plumbers and Heating Engineers in Colchester

We are a Colchester based company in Essex, providing a quality service for surrounding areas both the public and commercial sector.

Our team of friendly and experienced plumbers and central heating engineers offer a wide range of services in the local area including:

  • Boiler Repairs and Installations (Gas & Electric)
  • Emergency Call-outs
  • Much more also available

Accreditations and awards

CITB
CITB
City & Guilds Qualified - Level 3
City & Guilds Qualified - Level 3

This trade passed up to 12 Checkatrade vetting checks

Member since November 2014

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  • County court judgement

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  • County court judgement

  • Enhanced business check

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