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Jackson Plumbing & Heating

9.51/10

Colchester, Essex

Checkatrade member since November 2014
10

Services

  • Bathroom Cladding
  • Bathroom Designer
  • Bathroom Fitter
  • Disabled Bathrooms / Showers
  • Emergency Bathroom Service
  • Wet Rooms
  • Bathroom Supply & Fit
  • Bathroom Supplier

Customer Reviews

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9.51 /10

Based on 30 reviews over the past 12 months

Quality of work

9.66

Reliability

9.66

Communication

9.55

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this family-run business for being quick, reliable, and friendly, with many highlighting their excellent work on boiler installations and emergency call-outs. While overwhelmingly positive, a small number of reviews mention issues with reliability and pricing.

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Reviews (716)

  • Scott H
    10

    Always reliable

    Posted 1 day ago

    Helped me out with my boiler today, they have previously installed a boiler, radiators, heated towel rack and sorted out my plumbing when I had a massive leak. Always who I call when I need plumbing and heating help
    Job location: CO7
  • 10

    An Excellent Company - highly recommended

    Posted 12 January

    I had to call this company out as an emergency on New Years Eve - they came promptly. I needed a new boiler as my old one had completely failed and they fitted me in - the day after New Year They worked right through the weekend until late into the evening. They have been nothing but helpful, explaining everything along the way, they were efficient, clearly knew what they were doing and did an excellent job. I can thoroughly recommend them {and already have} as I have been so impressed with their professionalism and work. I have already asked them to do my annual service.
    Verified reviewer
    Job location: C03
  • 9

    Broken Boiler just before Christmas

    Posted 24 December 2025

    Boiler went, just before Christmas. All the guy's at Jackson were quick , conscientious and saved the day. Excellent quality, went above and beyond on the job. Special thanks to James and Ben.
    Verified reviewer
    Job location: CO11
  • John V
    9.33

    Good Job Jackson Plumbing and Heating

    Posted 05 December 2025

    Responded within minutes of requesting an interest with Checkatrade and came round to me the next day. Explained everything that would be done in detail, including costs. The work ( a new boiler) was carried out on the chosen day by Mr Jacksons two sons who were very polite and curtius, showing good workmanship and knowlage. Well done Jackson Plumbing and Heating!
    Job location: CO14
  • Graham R
    10

    Gas combi boiler annual service

    Posted 07 November 2025

    James was on time, good communication left all neat & tidy
    Job location: CO10
  • 10

    Friendly and reliable local plumber

    Posted 28 October 2025

    Jackson Plumbing was friendly and efficient when he helped my dad who was worried about a leak in his kitchen. My dad really appreciated the honest assessment and reassurance. Jackson Plumbing was also the only plumber who actually came out when promised :)
    Verified reviewer
    Job location: CO3

Photos

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Company Info

Owner

Mr James Jackson

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 935449791

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Welcome To Jackson Heating & Plumbing Ltd Your Local Plumbers and Heating Engineers in Colchester

We are a Colchester based company in Essex, providing a quality service for surrounding areas both the public and commercial sector.

Our team of friendly and experienced plumbers and central heating engineers offer a wide range of services in the local area including:

  • Boiler Repairs and Installations (Gas & Electric)
  • Emergency Call-outs
  • Much more also available

Accreditations and awards

CITB
CITB
City & Guilds Qualified - Level 3
City & Guilds Qualified - Level 3

This trade passed up to 12 Checkatrade vetting checks

Member since November 2014

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  • County court judgement

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Business checks

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  • Company trading history

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  • County court judgement

  • Enhanced business check

  • Director checks

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