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HSI Hampshire Stoves (Installations)

9.97/10

Alresford, Hampshire

Checkatrade member since July 2013
10

Services

  • Chimney Relining
  • Fireplaces
  • Wood / Log Burning Stoves
  • Stoves Installer
  • Stoves / Fireplace Showroom
  • Emergency Fireplaces / Stove Service

Customer Reviews

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9.97 /10

Based on 57 reviews over the past 12 months

Quality of work

9.98

Reliability

9.98

Communication

9.95

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professional, friendly, and reliable service across installations, maintenance, and chimney sweeping. Reviewers frequently highlight the team's excellent communication and their commitment to leaving homes clean and tidy.

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Reviews (583)

  • 10

    Consistently delivering a high quality service

    Posted 3 days ago

    An excellent service from start to finish. Tracy is very thorough with the planning and preparation. Terry is very thorough with the annual service and safety checks. Both are friendly and professional. HSI are certainly the goto place in Hampshire for anything stove-related.
    Verified reviewer
    Job location: SO24
  • 10

    Best in Hampshire!

    Posted 3 days ago

    Terry has been servicing and sweeping my chimney for 8 years, wouldn't have anyone else do it! He is funny, friendly and leaves everything clean and tidy!
    Verified reviewer
    Job location: SO24
  • 10

    An efficient, clean job

    Posted 6 days ago

    A great service of our wood burner. Always done very well and no mess left behind. Great advice when needed.
    Verified reviewer
    Job location: SO24
  • 10

    Chimney sweeping.

    Posted 22 May

    The annual chimney sweeping was carried out within a tight schedule. When finished it was not possible to tell that the room had been so used - not a speck left behind. Terry is always welcome .,
    Verified reviewer
    Job location: SO24
  • 10

    Look no further for wood burner installation.

    Posted 22 May

    These folks are the go-to wood burner installers in Hampshire. They installed our stove a couple of years ago and have serviced it since and I cannot recommend them highly enough.
    Verified reviewer
    Job location: SO24
  • 10

    Great company to deal with

    Posted 11 May

    As always, service from HSI Hampshire Stoves was impeccable. Very efficient with the annual servicing of our wood burner, arrived on time and carried out the work as agreed. Wouldn't hesitate to recommend.
    Verified reviewer
    Job location: SO24

Photos

Company Info

Owner

Mr Terry Bicknell

Sole Trader

13 years on Checkatrade

VAT Registered

Yes: 172112349

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken

Welcome to our Checkatrade page and thank you for taking the time to look into our details. We are a family run business. Terry Bicknell of HSI Hampshire Stoves (Installations) has been fitting since 2002, offering quality advice and services in the following areas:


  • We have a Showroom - Open by appointment only meaning that you are able to organize a time outside of normal office hours. (Ring for an appointment to suit you).
  • Wood Burning/Multi Fuel Stove Specialist
  • Flex liners
  • Twin wall factory flue systems,
  • Fitting of bird nets/rain guards.
  • Yearly stove after care service available
  • Supply of wood burning/multi fuel stoves
  • (ACR, Chesney, Cleaburn, Stovax, Hunter, Rais, Ekol, Hwam, Contura, Aga, Charnwood, Barbas, Morso, Dovre, Nordpeis, Euroheat, Esse, Parkray, Stuv, Saltfire, MI Stoves & many more)
  • We are dealers for Saltfire, Ekol, Termatech, MI stoves, ACR and Woolly Mammoth stoves
  • Supply of hearths - i.e. stone hearths and shaped glass hearths
  • Problem solving

At HSI, we pride ourselves in offering a prompt, efficient & friendly family run service, no chimney is no problem with our twin wall internal and external systems. When you call you will only ever speak with either Terry (who carries out all surveys and installations) or Tracy (who handles all phone calls, showroom, ordering and diary etc). We are a HETAS approved fully insured company and are always conscious of our customer's needs. We are also pleased to offer estimates; we fully guarantee all of our work. We have recently moved our work premises (literally approximately 30 feet) and have a small showroom area in our new unit - we are open by appointment only. We can proudly say that we are a dealer for Ekol and Saltfire and for the more modern stove Termatech, along with Mi Flue Stoves and Woolly Mammoth Stoves. We have now also got a Facebook page.


We joined Checkatrade to be able to give our customers past, present and future an informed choice from our recommendations. Please feel free to contact either Terry or Tracy to discuss your individual needs and requirements, we are always happy to help.

Call to discuss all your needs - our show room is Unit 8, Barton Industrial Estate, Upper Wield SO24 9RN (Ring for directions)

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since July 2013

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