HSI Hampshire Stoves (Installations)
Alresford, Hampshire
Checkatrade member since July 201310
Customer Reviews
Write a review9.99 /10
Based on 37 reviews over the past 12 months
Quality of work
9.97
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this company as professional, knowledgeable, and friendly, with many highlighting the team's excellent communication. Reviewers frequently praise the high quality of their work and how clean and tidy they are, for both installations and annual servicing.
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Reviews (535)
10 Excellent all round
Posted 1 day ago
Terry has always undertaken the annual service and check of my log burner stove; very professional, efficient and friendly. Included this time some cosmetic work and advice. Tracy is also very good at the business side. Excellent all round as usual, and at a reasonable price.Verified reviewerJob location: GU3410 A professional installation
Posted 5 days ago
Terry and Tracey recently installed my log burning stove, I was very pleased with the complete process from first contact through to completion,Terry talked me through each step of the installation and I would highly recommend this family run company without hesitation.Verified reviewerJob location: RG2310 Amazing Service as always!
Posted 25 July
Job location: SO32Annual chimney sweep10 Woodburner maintenance
Posted 25 July
Terry installed our stove 10 years ago and has looked after it since then. I would highly recommend him. His work is always clean and tidy when he does the annual sweep.Verified reviewerJob location: GU3410 Wood burning stove installation and maintenance
Posted 10 July
Terry and Tracy are so knowledgeable and generous with their time getting to know customers needs and wants. We had two visits to their showroom and they did a site visit to check what the job would involve and take measurements. They communicated the time scales really well and were always very friendly. All work was done to a very high standard and the site always left clean and tidy with them removing waste. They have been back to sweep since and everything was professional and reasonably priced.Verified reviewerJob location: SO2410 Installing & Annual Stoves Checks
Posted 07 July
Tracy and Terry are fantastic - they always do an excellent job, and we wouldn’t trust our stoves to anyone else. Their communication is brilliant, from booking us in to coming out to check everything is working properly and sorting anything that needs attention. It’s a pleasure dealing with them from start to finish, year after year. Huge thanks from a very happy customer!Verified reviewerJob location: SO22
Photos
Company Info
Owner
Mr Terry Bicknell
Sole Trader
12 years on Checkatrade
VAT Registered
Yes: 172112349
Welcome to our Checkatrade page and thank you for taking the time to look into our details. We are a family run business. Terry Bicknell of HSI Hampshire Stoves (Installations) has been fitting since 2002, offering quality advice and services in the following areas:
- We have a Showroom - Open by appointment only meaning that you are able to organize a time outside of normal office hours. (Ring for an appointment to suit you).
- Wood Burning/Multi Fuel Stove Specialist
- Flex liners
- Twin wall factory flue systems,
- Fitting of bird nets/rain guards.
- Yearly stove after care service available
- Supply of wood burning/multi fuel stoves
- (ACR, Chesney, Cleaburn, Stovax, Hunter, Rais, Ekol, Hwam, Contura, Aga, Charnwood, Barbas, Morso, Dovre, Nordpeis, Euroheat, Esse, Parkray, Stuv, Saltfire, MI Stoves & many more)
- We are dealers for Saltfire, Ekol, Termatech, MI stoves, ACR and Woolly Mammoth stoves
- Supply of hearths - i.e. stone hearths and shaped glass hearths
- Problem solving
At HSI, we pride ourselves in offering a prompt, efficient & friendly family run service, no chimney is no problem with our twin wall internal and external systems. When you call you will only ever speak with either Terry (who carries out all surveys and installations) or Tracy (who handles all phone calls, showroom, ordering and diary etc). We are a HETAS approved fully insured company and are always conscious of our customer's needs. We are also pleased to offer estimates; we fully guarantee all of our work. We have recently moved our work premises (literally approximately 30 feet) and have a small showroom area in our new unit - we are open by appointment only. We can proudly say that we are a dealer for Ekol and Saltfire and for the more modern stove Termatech, along with Mi Flue Stoves and Woolly Mammoth Stoves. We have now also got a Facebook page.
We joined Checkatrade to be able to give our customers past, present and future an informed choice from our recommendations. Please feel free to contact either Terry or Tracy to discuss your individual needs and requirements, we are always happy to help.
Call to discuss all your needs - our show room is Unit 8, Barton Industrial Estate, Upper Wield SO24 9RN (Ring for directions)
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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