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Home Security Systems NW

9.61/10

Prescot, Merseyside

Checkatrade member since November 2017
5

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Website

Services

  • Biometric Security Systems
  • Burglar Alarm - Installation
  • Burglar Alarm Servicing
  • CCTV - Installation
  • Emergency Alarms / Security Service
  • Intercom Entry Systems
  • Intruder Alarms
  • Security Assessment

Customer Reviews

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9.61 /10

Based on 20 reviews over the past 12 months

Quality of work

9.94

Reliability

9.94

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

This tradesperson is highly regarded for being professional, friendly, and knowledgeable, with customers frequently praising the prompt and high-quality service on alarm systems and electrical work. However, a small number of reviewers have reported issues with reliability and communication.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (345)

  • 10

    Above and beyond

    Posted 10 October

    Fitted 2 security cameras.. Phil came up with solutions in addressing a difficult angle to capture via security camera. He then sourced, cut and painted steel post to fit camers on whilst blending it in with environment.
    Verified reviewer
    Job location: L37
  • 0

    Not Reliable

    Posted 30 August

    Phil has completed work for my sister-in-law and me on several occasions, and his workmanship has always been excellent. However, in my most recent job, I paid him an advance of £150 in February to install an external socket. Since then, he has repeatedly agreed to attend but failed to show up each time, offering various reasons. Despite multiple attempts to contact him via phone, text, and WhatsApp, he has stopped responding altogether. I’ve now lost confidence in his reliability, and the situation has caused considerable stress over several months. Eddie
    Verified reviewer
    Job location: L10
  • 10

    Electrical lights fitted all around the house

    Posted 06 August

    Great service and an excellent electrician! Friendly and reliable would highly recommend! I have since utilised Phil’s services for a further electrical job re some kitchen lights and again the service was excellent!
    Verified reviewer
    Job location: L31
  • 10

    Outside house alarm issues

    Posted 27 May

    We were having issues with our outside alarm. Phil wasn’t able to get to our house but he took time to explain over the phone what the potential issues might be & he was able to cause of problem. He didn’t ask for a fee and didn’t pressure us to book a date for him to come and fix the alarm. Superb customer service.
    Job location: L22
  • 10

    Old alarm started playing up and alarming out

    Posted 16 May

    Excellent, punctual, efficient, very professional service would highly recommend. Thank you
    Verified reviewer
    Job location: WA7
  • 10

    Alarm battery replacement

    Posted 15 May

    Contractor replaced a faulty battery and reset the code. Also took the time to explain how the system worked, brilliant job, no callouts.
    Verified reviewer
    Job location: L32

Company Info

Owner

Mr Phil Collins

Sole Trader

8 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree Estimates24 Hour Call-out

We are a family run business, originally established by my late father in 1974. I have over 35 years' experience in the industry offering bespoke designed security systems to suit your budget and needs.

We take great pride in the quality of every installation we do and, unlike some of the larger firms in the market, our focus is less to do with quantity of installations and more to do with ensuring the quality of the installations we carry out.

  • Intruder alarm specialists
  • CCTV Installers
  • Security Lighting
  • Genuine 24 hour service
  • Electrical Installations
  • Electric Oven & Cooker Repairs

We can repair, service, update and/or upgrade any make of security system you have. We also offer you great peace of mind by being able to add an automatic telephone speech dialler to any make of alarm system.

We are also able to offer bespoke designed CCTV systems to suit your need and budget,

We install security lights, both individual and specialized professional lighting systems with voice recognition activation.

We undertake full and partial rewires on domestic properties, large and small, carried out by our own qualified and insured electricians.

This trade passed up to 12 Checkatrade vetting checks

Member since November 2017

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  • County court judgement

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  • County court judgement

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