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HI-Q Installations Ltd

9.96/10

Poole, Dorset

Checkatrade member since June 2009
15

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Website

Services

  • Aluminium Doors Repair
  • Aluminium Windows Repair
  • Bay Windows Repair
  • Bifold Doors Repair
  • Cat Flaps
  • Composite Front Doors Repair
  • Conservatory Repairs
  • Dog Flaps
  • Double Glazing Repair
  • Exterior Doors Repair
  • French Doors Repair
  • Frosted Windows
  • Glass Replacement
  • Misted Double Glazing
  • Patio Doors Repair
  • Porches Repair
  • Stained Glass
  • Triple Glazing Repair
  • UPVC Doors Repair
  • UPVC Repairs
  • UPVC Windows Repair
  • Windows and Doors

Customer Reviews

Write a review

9.96 /10

Based on 28 reviews over the past 12 months

Quality of work

9.96

Reliability

9.96

Communication

9.96

Reviews (551)

  • 10

    Fast, Professional & Excellent Value Service

    Posted 04 April

    We recently experienced an unexpected issue when the window pane in our bi-fold door—originally installed by another company over seven years ago—spontaneously shattered due to heat. John from Hi Q Installations responded incredibly quickly, first providing a prompt estimate and then visiting shortly after to take precise measurements. Within just a week, the strengthened replacement glass had been ordered, supplied, and expertly fitted—all at a very reasonable cost. John was friendly, professional, and meticulous throughout the entire process. The quality of his work and efficiency of service
    Verified reviewer
    Job location: BH15
  • Verity M
    10

    Replacement of double glazed unit in door and addition of cat flap

    Posted 01 April

    John was exceptionally prompt and helpful in his communication - even communicating with me from the airport whilst waiting for a flight. He was efficient, polite and professional throughout our interactions. Even when the job proved a little more complex than we initially thought it would be, he remained positive and completed it within a timely manner. I would highly recommend his services.
    Verified reviewer
    Job location: BH18
  • Jose G
    10

    Great Service

    Posted 30 January

    Smooth and quick service.
    Job location: BH12
  • 10

    UPVC window repairs

    Posted 02 January

    Hi-Q responded immediately to my request for a quote, turned up at the appointed time and gave a quote for the work the same day. I accepted their quote and a date for the repairs was agreed. They attended on time and completed the work quickly and efficiently. An excellent result and I highly recommend them
    Verified reviewer
    Job location: BH14

    Response from HI-Q Installations Ltd

    Thank you for your kind review

  • 10

    Excellent Customer Service

    Posted 24 December 2025

    John gave us some useful tips on making our door secure before attending to fix our lock. He attended promptly and diagnosed the problem which required a lock removal and clean rather than a replacement. He cleaned all the working parts and charged a very reasonable amount for labour only. I will use him again and would thoroughly recommend him.
    Verified reviewer
    Job location: BH22

    Response from HI-Q Installations Ltd

    Thank you 🙏🏻 appreciate the feedback

  • Laura S
    10

    Install cat flap

    Posted 19 December 2025

    Great - quick and efficient
    Verified reviewer
    Job location: BH23

    Response from HI-Q Installations Ltd

    Thank you 🙏🏻

Photos

+535

Company Info

Owner

Mr John Chaloner

Ltd Company

17 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree Estimates

Hi-Q Installations Ltd - Maintenance, repair & servicing of UPVC windows, doors & conservatories. Cat & dog flap installations in glass and panel.

Hi-Q Installations have been successfully trading for over 24 yrs and has grown in reputation for its no-compromise approach to installations. We pride ourselves in exceeding expectations on every occasion.

We mainly undertake work in and around the Dorset area including Poole, Wimborne, Bournemouth, Christchurch, Blandford and surrounding area.

Having carried out all types and size of UPVC installations over a 30-year career - the main focus of work now includes:


* Double glazing misted units replaced into UPVC and aluminium frames *(not wooden windows)

* Cat and dog flap installations into glass, UPVC panel and wood (Sureflap, Petmate and Pet-Tek flaps can be supplied if required)

* UPVC door locks/ mechanisms replaced or repaired/ serviced

* Window hinges and locks replaced /repaired

* Jammed doors and windows released and repaired

* Door cylinders replaced (British standard and up to 3 stars rated available)

* Adjustment of poorly operating French doors, windows and single doors

* Patio door repairs - servicing

* Letterplate replacement/ installation

* Door and window handle replacement

* Locksmith work associated with UPVC/ composite doors

* Smaller window and door installations

* Conservatory repairs *(not leaky roofs)

We offer free quotations and are fully insured.

We carry many spares / parts on the van and can often complete a job in one visit.

Hi-Q Installations won first place in Checkatrade and Budget Insurance "Tradesman Of The Year"2009 competition and was a finalist in the UK top 100 tradesman competition too.

If you are in need of help or advice, please feel free to make contact and I will offer the best service and support I can.

Thank you for looking.

This trade passed up to 12 Checkatrade vetting checks

Member since June 2009

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