Higher Elevation Ltd
Maidstone, Kent
Checkatrade member since July 201410
Services
- Access Ramp Indoor / Outdoor
- Stairlift Installation
- Adjustable Beds
- Mobility Aids
- Mobility Furniture
- Mobility Scooters
- Mobility Scooter Repair
- Rise & Recline Chairs
- Wheelchairs Manual / Electric
- Emergency Mobility Service
- Stairlift Repair
Customer Reviews
Write a review9.98 /10
Based on 14 reviews over the past 12 months
Quality of work
9.93
Reliability
10
Communication
10
Reviews (388)
9.67 How well the job was done.
Posted 05 December
Job location: SE14They work was carried out by workers from higher elevation. They were very good. The work was carried out very quickly and efficiently. They disposed of all materials that were not needed and tidied up after the job was completed. The work was done in a few hours and they even gave me instructions on how to use my new stair lift safely. Very good service.10 Efficient & respectful
Posted 26 November
Annual service carried out excellently by 1 engineer & a youngster who was learning the trade. Both were pleasant, very efficient in the task. Both wore overshoes showing respect for my property.Verified reviewerJob location: CT2110 Fantastic company!
Posted 25 November
I just had a stairlift fitted and I cannot praise Higher Elevation enough! From the first contact they were polite, respectful and professional. They kept me informed every step of the way, turned up on time and explained everything clearly. Zak, Brandon & Phil who installed the lift did a fantastic job & they left absolutely no mess behind.Verified reviewerJob location: CT210 Stannah Stairlift repair.
Posted 25 November
Wonderful service by Liam and Neil from Higher Elevation. Highly recommended and would certainly use them again.Verified reviewerJob location: TW110 Thorough and Reassuring Maintenance Inspection
Posted 14 November
Job location: ME8A scheduled maintenance inspection was carried out of our stair lift. I was impressed by the very thorough nature of the work and grateful for the time and information provided to explain the process and various features together with common faults and simple remedies that could be applied before it is necessary to call out an engineer, together with tips to avoid problems. In addition to the stringent checks I was also offered adjustments to the operation of the lift which could have been useful. Care was also taken to wear shoe covers when entering the house to avoid any potential damage.10 Higher elevations, highly recommended!
Posted 31 October
Higher elevations provide a professional and reassuring service with friendly staff who are very knowledgeable and hard working! Thank you, as always for looking after our lift!Verified reviewerJob location: CT14
Photos
Company Info
Owner
Peter Walton
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 839860186
Higher Elevation has no connection or preference to any single manufacturer but does have the unique ability (in the South-East) to supply you with every reputable stairlift model available on today’s market direct from the manufacturers without a 3rd party involved. This enables us to help you choose the best model for safety, economy and reliability, thus ensuring you have maximum trouble-free use from your purchase with us with the hope you recommend us to your friends & family.
- Our Stairlift range includes New, Reconditioned & Rental Stairlifts for Straight or Curved, Indoor & Outdoor
- Manufactures include, Stannah (of which we were the first Certificate of Excellence Dealer in the South East), Thyssen, Acorn, Brooks, Meditek, Handicare (also known as Help the Aged & companion), Oto, Bespoke & Platinum
- Vertical Wheelchair Platform Lifts that can travel up to 13 metres
- Straight & Curved Inclined wheelchair platform lifts for Home and Work
- Home Lifts for able persons as well as wheelchair bound users
- Flexstep by Liftups
- Ceiling hoists
- We're more than a company, we help to change lives
In September 2000, Phil Zammit & Nash Kumar set up a business to install and maintain mobility lifts, with the vision that they would provide a service second to none for both domestic and commercial customers.
Keeping true to that ethos, 16 years later, Higher Elevation has become the south east’s largest, independently owned "Specialist Mobility Lift" companies. With a combined industry experience of over 45 years between Phil & Nash alone, Higher Elevation has become an industry leader in its field.
Dedicated to the installation and maintenance of all kinds of mobility lifts, from stairlifts in the home to goods lifts in a business, we have helped a wide variety of people keep their independence in their own homes, and helped businesses keep their valuable, and often vital, operation going.
Our staff are very experienced, helpful and professional, giving any potential client the confidence they are purchasing their lift from a competent and proud lift company. From initial point of enquiry to after care service, our staff are always prompt, polite and helpful. Our engineers are all CRB checked for peace of mind, and have had manufacturer training on all the products we offer to ensure their knowledge is kept up to date and relevant, giving you the confidence that Higher Elevation is at the forefront of the industry, and therefore the right choice for you and your needs.
As well as being approved active contractors with BHTA also affiliated to, CheckaTrade, and QMS ISO 9001 and QMS ISO 14001. We are also registered as approved contractors with many local authorities in the south east, including London.
Higher Elevation's customer care is built on our top 10 'Golden Rules':
- Trustworthy, friendly and polite staff
- Informative and honest opinions
- To provide a wide range of product and technical knowledge
- Competitive pricing structure
- Quick turn around on installations, break down and major repairs
- Minimal disruption to home or business
- Reliable and quality service
- 7 days a week assistance
- 100% customer satisfaction
- No salesmen - only fully qualified lift engineers
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2014
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