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Hewer Facilities Management Limited

8.48/10

GLOUCESTERSHIRE, Gloucestershire

Checkatrade member since August 2021

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Air Source Heat Pump Installation - ASHP
  • Ground Source Heat Pump Installation - GSHP
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • Emergency Central Heating Repair
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Ground Source Heat Pump Servicing / Repair - GSHP
  • Gas Central Heating Servicing / Repair

Customer Reviews

Write a review

8.48 /10

Based on 9 reviews over the past 12 months

Quality of work

8.78

Reliability

8.56

Communication

8.11

Reviews (21)

  • Philip W
    10

    Replacement of boiler pump

    Posted 01 May

    Helped by phoning Vaillant on our behalf
    Verified reviewer
    Job location: GL52
  • Matthew G
    0

    Heat pump service and antifreeze top up

    Posted 30 April

    First engineer turned up and had no idea how to even read the COP of the heat pump. Said he’d never worked on these before so couldn’t even tell me the COP. Second guy came out and was good, but said the antifreeze was low and the office would provide a quote to top it up. Office have decided after taking payment for the “service” that “this is not a system we wish to be involved with.” because the heat pump is “too far” from the house (it’s in the garden). Won’t even top up the antifreeze to protect the system. Stay clear!
    Verified reviewer
    Job location: GL54
  • Connor P
    10

    Gas boiler service and inspection

    Posted 10 April

    Very easy, fast and work carried out as expected
    Verified reviewer
    Job location: GL14
  • Alexander S
    9

    Air Vent Replacement

    Posted 31 March

    Oliver from Hewer Facilities Management was professional and thorough, taking care to replace two leaking automatic air vents.
    Verified reviewer
    Job location: GL52
  • 10

    Thermostat fix

    Posted 19 March

    Thermostat problem diagnosed and work carried out promptly to a high standard, quote was very reasonable
    Job location: GL52
  • Matt S
    7.33

    Brought out to quote - fixed and charged us without consent

    Posted 09 March

    Brought out to give quote for fixing boiler. Didn't ask us if it was okay to fix, and fixed it anyway. Received invoice following. I had several other plumbers prepared to come and give a quote, and would've appreciated being checked with before cracking on.
    Verified reviewer
    Job location: GL5

Photos

Company Info

Owner

Mr. Simon Hewer

Ltd Company

5 years on Checkatrade

VAT Registered

Yes: GB247120236

Domestic WorkCommercial WorkFree Estimates24 Hour Call-outCards AcceptedInsurance Work Undertaken

We are Hewer Facilities Management Ltd (Hewer). We are one of the longest established and respected plumbing and heating companies in Gloucestershire. With our friendly team, we have been looking after our communities homes since the 1960s and have built a reputation for quality and reliable service. (You may have seen our vans out and about, black van with a big red H on it?) We have a dedicated team for each workstream we offer, covering Central heating systems, boiler installations, breakdown and repairs along with a bespoke service and maintenance team. We also have a team who specialise in renewable energy and will be able to help with any of your needs such as ASHP servicing or repair. Furthermore, we also have a dedicated electrical team who are always happy to help with any electrical needs you may have.

We believe that our reputation of reliability and high standards of work speak for themselves, and we put this down to our core values, delivering the perfect customer journey for each and every customer no matter the job, big or small. All of our employees undergo annual customer satisfaction training enabling them to uphold our values and deliver excellent service directly to our customers.

We are a fully insured and accredited local business employing local people. We are Gas Safe and Oftec registered and carry out the following,

• Central heating installations, new installations, replacements, and conversations. As an approved partner of most boiler manufactures, we can offer extended guarantees of up to 12 years)

• Gas, Oil and LPG appliance servicing, cookers, boilers, fires, and heaters (including ducted warm air heaters)

• Emergency response service

• Landlords gas safety records and homeowner safety checks.

• Boiler finance is available on request.

• Radiator repairs and replacement including valve overhauls.

• Boiler only replacements

• Free quotations

• Smart controls installation and upgrades using our dedicated heating electricians.

• Oil and LPG gas appliance installations and repairs

• Boiler breakdowns and repairs, dedicated fault finding and diagnostic engineers.

• Central heating system filter installations/replacements

• Central heating system power flushing

• Renewable technologies air source and ground source heat pump installation, service and repair.

• Tap repair and replacements

• Shower repair and replacements

• Oven and hob Installations

• Kitchen plumbing and gas installation work.

• Underfloor heating installations and repair.

• Unvented hot water tank installation and service

• Annual Central heating and boiler cover plans available with our Failsafe service (check out our video on www.failsafeplan.co.uk)

Electrical servicing, breakdown or repair.

If you have a service that is not listed above, please give us a call and we will be happy to advise.

All workmanship and parts are covered by a 12-month guarantee. We use a state of the art electronic job processing system which produces electronic job reports and invoices so you will always be updated on the status of your job.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2021

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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