Reviews

  • 10

    Thermostat fix

    Posted 19 March

    Thermostat problem diagnosed and work carried out promptly to a high standard, quote was very reasonable
    Job location: GL52
  • Matt S
    7.33

    Brought out to quote - fixed and charged us without consent

    Posted 09 March

    Brought out to give quote for fixing boiler. Didn't ask us if it was okay to fix, and fixed it anyway. Received invoice following. I had several other plumbers prepared to come and give a quote, and would've appreciated being checked with before cracking on.
    Verified reviewer
    Job location: GL5
  • Rosie C
    10

    Boiler service

    Posted 16 February

    Booked a boiler service, it got pushed back a couple of weeks due to emergencies which is fine, was told it would take place between 3 and 5 on the day. I got a call at 8:30 from the plumbers to say they were at my property, so clearly a mix up happened there. Luckily I work a short walk from my property so no issue. Boiler service was quick and easy, both plumbers nice and helpful. Thank you
    Verified reviewer
    Job location: GL52
  • Victoria L
    10

    heat pump service

    Posted 23 December 2025

    positive experience with the person who visited
    Verified reviewer
    Job location: GL3
  • Tom H
    10

    ASHP Service

    Posted 24 November 2025

    Super efficient, great job, thank you
    Verified reviewer
    Job location: GL5

    Response from Hewer Facilities Management Limited

    Thank you for taking the time to leave a review. We really appreciate your feedback! We are delighted you are satisfied with our service. If there's anything else we can assist with in the future, please don't hesitate to reach out.

  • 10

    Boiler repair

    Posted 07 January 2025

    Requested a repair morning of January 7th. Engineer arrived mid afternoon. He was called Matt. Friendly, explained everything he was doing. Thank you, Matt, you’re a credit to your company and thank you for arriving so quickly.
    Verified reviewer
    Job location: GL7