Henry The Plumber

Reviews (14)

• 10

  Replace shower pump.

  Posted 14 February

  Did a great job and got everything sorted very promptly.
  Verified reviewer
  Job location: CM8
• 10

  Emergency Leak

  Posted 30 January

  I was very overwhelmed by a leak and needed someone out as quickly as possible. Henry came out very fast, found the leak and fixed it there and then. Will be using in the future!
  Verified reviewer
  Job location: CM11
• 2.67

  Loathe to leave a poor review but can't let others suffer similar experience

  Posted 16 January

  Personable plumber Took on more than he was capable of Spent 2.5 months refitting ensuite, cloakroom and 75% of a bathroom Cut marks in flooring Unacceptable tiling around toilet Unacceptable finishing in vanity unit Fitted incorrect size beading Gave incorrect measurement for shelving Ugly towel rail pipes due to lack of prep Flooding caused by burst pipe, which went from top to bottom of house Accepted responsibility and said that he would finance damages rather than claim from his insurance Was unable to meet deadline I'd been assured of Walked out on incomplete job a week before Xmas
  
  Verified reviewer
  Job location: CM5

  Response from Henry The Plumber

  I only have 200 words to explain the situation so please refer to my profile to see pictures of said project. The length of the project was due to a month waiting for customer to make mind up and products arriving. Customer had structural damage and a leaking boiler which needed tending to which delayed me further, if I hadn't discovered this issue her old bath very well could've fallen through the ceiling if not. There wasn't any cut marks in the floor, beading was sized correctly as seen in photos. Shelving I said less than 82cm and she ordered one at 95cm. She would've had to wait months for insurance claim and they would've only painted some of the damage I caused, I offered to cover the ceilings to be painted which covered my damage and pre existing damage. I didn't charge Joanne a penny for works carried out so she got a bathroom 95% completed + £1000 worth of materials for free and the reason for walking out was the customer was very rude.

• 10

  Bathroom replacement

  Posted 01 January

  Henry did an outstanding job replacing my bathroom. His communication was excellent, keeping me informed at every step, and his knowledge and experience were clear from the start. He provided great advice and practical solutions, making the process smooth and stress-free. The work was carried out to an exceptional standard, with attention to every detail. Henry was professional, punctual, and left everything spotless. I’m thrilled with the results and highly recommend him for any bathroom renovation!
  Verified reviewer
  Job location: TN38
• 9.5

  New tap fitted and shower replaced

  Posted 30 September 2024

  Arrived as planned explain ed all the work well and worked in a tidy way, happy to use again
  Verified reviewer
  Job location: SS12
• 10

  Full toilet repair, basically a new toilet, video and pics shown to us. Very impressed

  Posted 07 September 2024

  Difficult repair, worked hard, very polite and showed videos and pics of works completed. Quality parts used as requested.
  Job location: SS12