Henderson Driveways Ltd
Basildon, Essex
Checkatrade member since June 20185
Services
- Block Paving
- Bonded Aggregate Surfacing
- Concrete Driveways
- Driveway / Patio Design
- Emergency Driveways / Patios / Paths Service
- Gravel / Shingle Driveways
- Permeable Paving
- Polished Concrete
- Resin Bond Surfacing
- Resin Bound Surfacing
- Tarmac Driveways
Customer Reviews
Write a review9.05 /10
Based on 19 reviews over the past 12 months
Quality of work
9.11
Reliability
9.05
Communication
8.94
What customers are saying
AI-generated from customer reviews over last 24 months
The majority of customers praise this company for their efficient, polite, and hardworking teams who deliver a high-quality finish. A small number of reviewers mentioned issues with workmanship and difficulty in getting problems resolved.
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Reviews (295)
10 Driveway renewal.
Posted 16 October
The work was carried out very smoothly and efficiently and completed within two days. I am very satisfied with the end result and think that it enhances the appearance of my property. When arranging payment I was surprised that I was unable to pay the company but was directed to make payment to an individual but that was the request of the company representative and I therefore made payment as requested. Other than that everything else was superb.Verified reviewerJob location: CM2310 5 Star driveway
Posted 15 August
We had not planned to have our driveway done until we had been recommended a reliable company but from when Tommy Henderson knocked on our door we had confidence in him. He promised us a masterpiece and he delivered. The difference is phenomenal, and we regularly get compliments from people just passing by. The driveway looks amazing and our plants at the front (which were important to us to keep) were given total consideration and we have an amazing sweeping flower bed. The workers were respectful, tidy and clean and not a bit of mess was left. I cannot recommend them highly enough.Verified reviewerJob location: SS510 Remove old concrete driveway and replace with new Block Paving
Posted 01 July
Tommy was kind polite and very responsive. He kept his word and delivered on all his promises. We now have a beautiful driveway that matches our house.Verified reviewerJob location: SS54 I would not recommend, poor communication and quality of work
Posted 30 May
On their website and in their contract they say zero payment until you’re 100% satisfied, they asked for payment part way through the job which I was happy to do as they had started the job and the materials were on site. The brick wall they built was not straight and the gapping was uneven, they agreed to rebuild, which was marginally better but still some of the same issues, the resin was not level and I was told it would settle and even out. I was pressured to pay in full despite not being happy after paying £17k! And was promised they would come back to put it right but I’m still waiting…Verified reviewerJob location: SS1Response from Henderson Driveways Ltd
his is Patrick from henderson driveways we where back on 3 deferent occasions and rebuilt the wall on good faith as a good will gesture we didn’t find a fault to begin with but we just done it enyway to keep her happy we have worked for one or her friends/relatives 4 years previous and sence that we have been back this year to do a new patio for them after her complaint we have worked very closely with her and tried to resolve the issue we haven’t ignored her we have tried and tried and tried she tries to make a fault where there hasn’t been a fault what she is saying is not true if it was true her friends/relatives wouldn’t have got us back to do there large patio earlier out of 300 people it’s just her that have something bad to say please read through the rest of our reviews and you will see how happy all our customers are with our work the prof is in the pudding
10 Drive
Posted 22 May
Job location: CO15Great workers job finished todayal,l guys spot on well happy0 Do not use, poor workmanship, no intention to resolve
Posted 17 May
Battled for the last 6 months to get the work resolved after the base failed and rain water was flooding the patio, last attempt to repair was very poor, with staff confirming they do not lay patio normally. slabs not level, chips everywhere, owner (Tommy) doesn’t want to know and actually hung up on me. There were still loose slabs when the guys had finished up and they told me it’s just sand making that noise. Do yourselves a favour and do not use them. Promised they could do the work but were clearly incapable. Clearly the 7 year guarantee given was complete lies. Honestly guttedVerified reviewerJob location: CM6Response from Henderson Driveways Ltd
We were back on several different occasions he kept pointing out problems where there wasn’t one which we fixed anyway he was very abusive to our staff and didn’t pay for the job so we wouldn’t be going back there anymore kind regards Patrick
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Company Info
Owner
Mrs Elizabeth Connors
Ltd Company
7 years on Checkatrade
VAT Registered
No
Hi, my name is Patrick Doran and I would like to welcome you to Henderson Driveways.
We are able to undertake all kinds of new driveways, patios and landscaping projects from small to large and to suit any budget.
I have a wealth of experience having worked previously with my father who has been in the trade for over 30 years.
Give us a call or email today for a free, no obligation quotation.
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Member since June 2018
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