Owner
Miss Barbara Zemanova
Sole Trader
12 years on Checkatrade
VAT Registered
No
Helpful Hands Complete cleaning, a local family run business, now has 25 years of experience in providing office cleaning, communal areas cleaning, household and domestic cleaning.
Helpful Hands provides their clients with regular (daily, weekly or fortnightly) cleans, or with one off cleans such as end of tenancy or move out cleaning services in the Brighton and Hove area.
Our professional, well-trained cleaners take a lot of pride in their work, have high standards and are friendly and reliable.
You can see from our testimonials that we take our commitment to continuing customer care, through communication, organisation and careful consideration, very seriously and we always hope to provide a friendly and effective, professional service at all times.
For a competitive and free quote - get in touch.
Member since 2013
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Public Liability Insurance
Director checks
Based on 3 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Posted 11 April
Posted 02 April
Posted 04 February
Posted 22 December 2023
Response from Helpful Hands
We're glad to hear that the client was pleased with the quality of the cleaning our vetted, trained and fully insured cleaners were providing. This was the first experience with a cleaning service and the expectations may not have been fully aligned from the start. Given the client's shift-based irregular schedule and our cleaners having to be booked upon a request, these fortnight arrangements required a higher level of communication. The short-lived situation was further impacted when a cleaner’s child and the cleaner herself fell ill during our holiday closure, and unfortunately, we were unable to provide a replacement in time. The feedback helps us improve, and we’ll work to ensure smoother communication and better management of expectations for future clients.
Posted 18 April 2023
Posted 30 March 2023
