Trade cover image

Helikon Plumbing and Heating

9.96/10

Liverpool

Checkatrade member since August 2024

Services

  • Emergency Central Heating Repair
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Air Source Heat Pump Installation - ASHP
  • Gas Boiler Installation
  • Gas Central Heating Installation

Customer Reviews

Write a review

9.96 /10

Based on 50 reviews over the past 12 months

Quality of work

9.9

Reliability

9.98

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for being highly responsive, professional, and friendly from start to finish. Reviewers frequently commend the engineers for their knowledge, efficiency, and for explaining issues clearly.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (145)

  • 10

    Fast and Friendly and a customer for life now

    Posted 4 days ago

    I had an issue with my (very old) boiler, It had started to leak and I had intermittent hot water. Helikon Plumbing and Heating responded immediately and by the end of the day had assessed the boiler. Simon talked me through the issue and gave me my options. I had moved into the property 9 years ago and never had the boiler serviced, so it was in a bad state, I thought I might need a new boiler, so I went with that and 4 days later I have been brought into the 21st century with a brand new boiler fitted. They have a customer for life now. Any plumbing needs they will be the first I call.
    Verified reviewer
    Job location: L25
  • 10

    Hive smart thermostat install

    Posted 06 May

    Did a thorough job installing the Hive smart thermostat and fixing wiring issues left by a previous company on my boiler and water tank. I am happy with their work.
    Verified reviewer
    Job location: L32
  • 10

    Excellent Service

    Posted 05 May

    Excellent service - quick response and fixed the issue quickly and at a very good price! Highly recommended.
    Job location: L15
  • 10

    A friendly, experienced and professional gas engineer

    Posted 29 April

    We had a new boiler fitted. Helikon were very responsive from the outset and ongoing communication was excellent. Simon arrived on time, explained everything clearly and worked neatly and cleanly. He was very safety conscious, checking other gas appliances to ensure everything was safe.
    Verified reviewer
    Job location: L17
  • Gareth Simon M
    10

    Boiler service, excellent

    Posted 24 March

    The company was very quick to get in touch and organise appointments. The admin was excellent, clear communication. The engineer was very friendly, very intelligent and explained the job very clearly. An excellent service.
    Verified reviewer
    Job location: CH3
  • 10

    Helpful

    Posted 11 March

    Prompt efficient service, genuine and nice people too. Very helpful and knowledgeable, thanks Simon and Emma for your help.
    Verified reviewer
    Job location: PR7

    Response from Helikon Plumbing and Heating

    Thanks glad we could help and any questions feel free to call us

Photos

Company Info

Owner

Mr Simon Jones

Ltd Company

2 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic Work

Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.


We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.


Type of work undertaken:

  • Boiler installation
  • Boiler repair
  • Boiler service
  • Powerflushing
  • Leak detection and repair
  • Water main repair /installation
  • Hot water cylinder Repair/ installation
  • Electric shower installation
  • Blocked toilets and sinks
  • Landlord services
  • Emergency 24 call out

These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople