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Helikon Plumbing and Heating

9.82/10

Liverpool

Checkatrade member since August 2024

Services

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Cooker Installation
  • Gas Safety Checks - CP12
  • Smart Thermostats
  • Air Source Heat Pump Servicing / Repair - ASHP

Customer Reviews

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9.82 /10

Based on 65 reviews over the past 12 months

Quality of work

9.87

Reliability

9.89

Communication

9.92

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade for being highly professional, knowledgeable, and efficient. Reviewers frequently highlight the team's prompt service, clear communication when explaining the work, and high standard of boiler and plumbing repairs.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (116)

  • Hannah M
    10

    Boiler and Air Source Heat Pump Dangerous

    Posted 5 days ago

    Simon quickly diagnosed why our heating wasn’t working and found both the boiler and air source heat pump were poorly fitted. He explained everything clearly, removed the unsafe setup, and fixed the pipework. Great service — fitted us in fast and we’ll definitely use him again! We are first time homeowners who found this very overwhelming but so grateful for the situation being resolved so quickly.
    Verified reviewer
    Job location: WA8
  • 9.33

    Very good

    Posted 1 week ago

    Very professional and on time
    Verified reviewer
    Job location: Not Available
  • 10

    Fast and professional

    Posted 21 October

    Called due to a boiler not working, had Simon over to take a look within 2 hours. He quickly figured out what was wrong and has the parts bought and boiler fixed within a few days. Brilliant experience.
    Job location: CH2
  • 10

    New Boiler fitted, exceptional service

    Posted 17 October

    Simon was very friendly and knowledgable, told me what issues I had with my boiler, explained the routes forward with great detail. The fitting of the new boiler was performed efficiently, even considering complications that came about during the work. He overcame challenges quickly and confidently. Would recommend to anyone with heating/plumbing issues, excellent work. 5/5.
    Verified reviewer
    Job location: CH5
  • 10

    Great expertise and results

    Posted 10 October

    It was a pleasure to meet Simon and have his skilled expertise carry out the work. All options were clearly explained, task and quote details were shared and adhered to. Simon went the extra mile providing extra materials not quoted for, at no extra charge as he prides himself on his workmanship. He is passionate about his work and this shines through. I highly recommend him and his work for all
    Job location: L26
  • Stephen L
    10

    Great service

    Posted 10 October

    Made an appointment for the same day, turned up on time. Simon was knownledageble and helpful. Very pleased with the work carried out.
    Verified reviewer
    Job location: WA4

    Response from Helikon Plumbing and Heating

    Thanks for your business

Photos

Company Info

Owner

Mr Simon Jones

Ltd Company

1 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic Work

Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.


We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.


Type of work undertaken:

  • Boiler installation
  • Boiler repair
  • Boiler service
  • Powerflushing
  • Leak detection and repair
  • Water main repair /installation
  • Hot water cylinder Repair/ installation
  • Electric shower installation
  • Blocked toilets and sinks
  • Landlord services
  • Emergency 24 call out

These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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