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Helikon Plumbing and Heating

9.84/10

Liverpool

Checkatrade member since August 2024

Services

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12
  • Air Source Heat Pump Servicing / Repair - ASHP

Customer Reviews

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9.84 /10

Based on 60 reviews over the past 12 months

Quality of work

9.86

Reliability

9.89

Communication

9.93

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for being professional, knowledgeable, and highly responsive, often completing work very quickly. Reviewers frequently highlight the team's honesty, excellent communication, and friendly, reassuring service.

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Reviews (125)

  • 10

    Honest and stick to their word

    Posted 08 December

    I’ve used this company today for the third time on a completely different matter, and if you’re feeling a bit nervous or unsure, this business is the one I recommend . They’re honest, stick to their appointment times, and have a calming, reassuring vibe that makes you feel right at home. Price‑wise, you can’t go wrong; I’ve never been over‑charged. They’re friendly, tidy up after themselves, and always leave me feeling relaxed and smiling. Highly recommend ⭐️⭐️⭐️⭐️⭐️
    Verified reviewer
    Job location: L17

    Response from Helikon Plumbing and Heating

    Thanks Tara Just remember no more fake snow down the drains and merry Xmas to you and the family

  • 9.33

    repair and existing boiler

    Posted 30 November

    Helikon was organised, freindly and informative at all stages from initial evaluation of the problem to sourcing replacement parts if needed and probable solutions.
    Verified reviewer
    Job location: CH7
  • 10

    5 star service

    Posted 26 November

    My boiler broke and within 24 hours Simon come out and start the work fitting a new boiler he was very professional and worked so hard to ensure we have heat and hot waters again. I am extremely grateful for this wonderful service and would highly recomend this amazing company
    Job location: L11
  • Melanie S
    10

    Combi boiler

    Posted 21 November

    Prompt response to my request for someone to look at our faulty boiler. Arranged a convenient time for them to come out and they were on time. Job explained to us and options given. We decided to update our boiler as it was 20+years old. No pressure from Simon who guided us through our choices. Work completed today and happy with everything.
    Job location: CH5

    Response from Helikon Plumbing and Heating

    Thanks pleasure helping you guys with the installation and will enjoy much heat and hot water

  • 10

    Quick, neat and efficient

    Posted 21 November

    I only have good things to say about Simon and the team. He replaced the bladder in our boiler. Job was done quickly and efficiently. I would definitely recommend them.
    Verified reviewer
    Job location: L21
  • peter g
    9.67

    repair existing bosch combi boiler.

    Posted 06 November

    helikon communicated well at all stages from initial fault finding, detailing what probable cause was, to estimations of time and cost's. Simon was organised, knowledgeable and a friendly communicative engineer. A good job was done.
    Verified reviewer
    Job location: CH7

Photos

Company Info

Owner

Mr Simon Jones

Ltd Company

1 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic Work

Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.


We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.


Type of work undertaken:

  • Boiler installation
  • Boiler repair
  • Boiler service
  • Powerflushing
  • Leak detection and repair
  • Water main repair /installation
  • Hot water cylinder Repair/ installation
  • Electric shower installation
  • Blocked toilets and sinks
  • Landlord services
  • Emergency 24 call out

These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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