Trade cover image

Helikon Plumbing and Heating

9.92/10

Liverpool

Checkatrade member since August 2024

Services

  • Emergency Central Heating Repair
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Air Source Heat Pump Installation - ASHP
  • Gas Boiler Installation
  • Gas Central Heating Installation

Customer Reviews

Write a review

9.92 /10

Based on 51 reviews over the past 12 months

Quality of work

9.86

Reliability

9.96

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, knowledgeable, and friendly service, with many highlighting the excellent communication, prompt responses, and high-quality workmanship from the team.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (141)

  • Gareth Simon M
    10

    Boiler service, excellent

    Posted 6 days ago

    The company was very quick to get in touch and organise appointments. The admin was excellent, clear communication. The engineer was very friendly, very intelligent and explained the job very clearly. An excellent service.
    Verified reviewer
    Job location: CH3
  • 10

    Helpful

    Posted 11 March

    Prompt efficient service, genuine and nice people too. Very helpful and knowledgeable, thanks Simon and Emma for your help.
    Verified reviewer
    Job location: PR7

    Response from Helikon Plumbing and Heating

    Thanks glad we could help and any questions feel free to call us

  • 9.67

    Finding local, trustworthy and tradespeople

    Posted 05 March

    Emma replied to my initial job request within minutes, and was extremely helpful and friendly (and this was true throughout the week that work was being done). Simon was extremely helpful and explained everything clearly and logically without any jargon (and no upselling of any products). I would highly recommend Helikon and will definitely be using them for any future plumbing or heating work. 5*
    Verified reviewer
    Job location: CH3
  • 10

    Highly recommended

    Posted 03 March

    Really helpful service from start to finish. Emma on the phone was lovely and very professional, and Simon who came out to fix the boiler was fantastic. He did a great job and was a pleasure to deal with. Highly recommend!
    Verified reviewer
    Job location: CW9
  • 10

    Quality job and quality service

    Posted 23 February

    It’s a genuine pleasure dealing with Simon and Emma. They are incredibly flexible with times and dates, kept you well informed of how long a job will take and most importantly do a good job!
    Verified reviewer
    Job location: WA11
  • 10

    Recommended company

    Posted 23 February

    Friendly and efficient and knowledgeable. Would definitely recommend
    Verified reviewer
    Job location: CH3

Photos

Company Info

Owner

Mr Simon Jones

Ltd Company

2 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic Work

Helikon plumbing and heating is a northwest based family run business in Liverpool and northwest we have been established 22 years, and all of our engineers are trained in house meaning we have full control over the skills that each engineer has.


We have built our business on core foundations of Affordability, Reliability and Customer service with a high level of skill and dedication to all jobs.


Type of work undertaken:

  • Boiler installation
  • Boiler repair
  • Boiler service
  • Powerflushing
  • Leak detection and repair
  • Water main repair /installation
  • Hot water cylinder Repair/ installation
  • Electric shower installation
  • Blocked toilets and sinks
  • Landlord services
  • Emergency 24 call out

These are some of the services we offer in Liverpool, Southport, Warrington, Birkenhead, Chester port. Please feel free to call or send email enquiries to allow us to help.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople