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Hedge End Domestics

9.71/10

Southampton, Hampshire

Checkatrade member since April 2013
10

Services

  • Dishwasher Repair
  • Fridge / Freezer Repair
  • Tumble Dryer Repair
  • Washing Machine Repair
  • Appliance Retailer
  • Electric Oven / Cooker Repair
  • Vacuum Service / Repair
  • Emergency Appliance Services / Repair Service

Customer Reviews

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9.71 /10

Based on 50 reviews over the past 12 months

Quality of work

9.72

Reliability

9.68

Communication

9.72

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe the service as prompt, efficient, and professional, frequently praising the engineers for being friendly and knowledgeable. A small number of reviewers have mentioned issues regarding office communication or unexpected call-out charges.

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Reviews (429)

  • Adam C
    10

    Fast and easy service, will use again

    Posted 5 days ago

    My fridge kept freezing food and my dishwasher was complaining about a water supply issue. It was very easy to book an engineer via chat the next day to come out and take a look. It's a somewhat complicated pricing structure but in the end it is very reasonable. The engineer, Nick, who came out is a top bloke; took the time to explain why and how x failed. For the dishwasher we just needed to tighten a seal cap for my salt reservoir and mop out water in an overflow tank. The fridge was advised to be replaced, which Hedge End Domestics supplied and fit at a good price. I will use again.
    Verified reviewer
    Job location: SO30
  • bozena b
    10

    Electric oven repair

    Posted 22 December 2025

    Good efficient work
    Verified reviewer
    Job location: SO15
  • 10

    Repaired oven.

    Posted 02 December 2025

    Turned up at timed agreed, very efficient and fixed appliance quickly.
    Job location: PO16
  • 9

    they do a good job.

    Posted 18 November 2025

    Very good service and good engineer would definately use again.
    Job location: SO19
  • Edward H
    0

    Not happy

    Posted 27 October 2025

    I phoned early morning to this company and explained what has happened . They took all the details and I gave them all the Simpsons of our problem . They wanted to know the problem and took all the details of our washing machine including the model number of the washing machine , the lady said she would call me back but didn't happen, I phoned to ask what was happening and I was told someone would be with you sometime this afternoon. They turned up and told the washing machine was in a word was no good and tried to sell another washer . Not happy because I called for a quote and not a £78.00
    Verified reviewer
    Job location: SO50

    Response from Hedge End Domestics

    A full diagnosis isn’t possible without testing the appliance, as several faults could cause the issue. Costs were provided beforehand. The engineer explained all options, gave a report for insurance or manufacturer claims & offered reduced cost for new.

  • Adrian H
    10

    Job done

    Posted 23 October 2025

    I needed someone to help my Mum with her washing machine as i couldn't get to her. Hedge End Domestics were the first to reach out to my job request, were flexible to attend and got the job done immediately. My mum was overjoyed.
    Job location: SO50

Photos

Company Info

Owner

Mr Kenneth Butt

Sole Trader

13 years on Checkatrade

VAT Registered

Yes: 411975159

Domestic WorkCards AcceptedInsurance Work Undertaken

SALES - SPARES - REPAIRS

• We Repair, Provide Spare Parts and Sell Most Makes of Domestics Appliances

• All at Competitive Prices!!

• A Reputable Family Business for 35 Years

• Same or Next Day Visits Often Available

Call to Find a Spare Part or Book an Engineer Today

Shop and Office at:

1 & 2 Stirling House

7 St John’s Road

Hedge End

Southampton

SO30 4AA

Web: www.hedgeenddomestics.co.uk

Email: support@sparesgroupuk.co.uk

This trade passed up to 12 Checkatrade vetting checks

Member since April 2013

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