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Hedge End Domestics

9.68/10

Southampton, Hampshire

Checkatrade member since April 2013
10

Public liability insurance is unverified

Services

  • Dishwasher Repair
  • Fridge / Freezer Repair
  • Tumble Dryer Repair
  • Washing Machine Repair
  • Appliance Retailer
  • Electric Oven / Cooker Repair
  • Vacuum Service / Repair
  • Emergency Appliance Services / Repair Service

Customer Reviews

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9.68 /10

Based on 57 reviews over the past 12 months

Quality of work

9.75

Reliability

9.63

Communication

9.67

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its prompt, efficient, and friendly service from both office staff and engineers. Reviewers frequently highlight the engineers' knowledge and professionalism, noting they diagnose and resolve issues quickly and effectively.

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Reviews (425)

  • Edward H
    0

    Not happy

    Posted 27 October

    I phoned early morning to this company and explained what has happened . They took all the details and I gave them all the Simpsons of our problem . They wanted to know the problem and took all the details of our washing machine including the model number of the washing machine , the lady said she would call me back but didn't happen, I phoned to ask what was happening and I was told someone would be with you sometime this afternoon. They turned up and told the washing machine was in a word was no good and tried to sell another washer . Not happy because I called for a quote and not a £78.00
    Verified reviewer
    Job location: SO50

    Response from Hedge End Domestics

    A full diagnosis isn’t possible without testing the appliance, as several faults could cause the issue. Costs were provided beforehand. The engineer explained all options, gave a report for insurance or manufacturer claims & offered reduced cost for new.

  • Adrian H
    10

    Job done

    Posted 23 October

    I needed someone to help my Mum with her washing machine as i couldn't get to her. Hedge End Domestics were the first to reach out to my job request, were flexible to attend and got the job done immediately. My mum was overjoyed.
    Job location: SO50
  • 10

    Problem Solved

    Posted 23 October

    Called Hedge End Domestic out to replace grill element on my double oven, however 2 other issues were found, another part was ordered & wiring issue fixed, job completed the following day. Can’t praise Nick and the office staff for prompt & efficient service enough, would definitely use again
    Job location: SO30
  • 10

    Quality local business

    Posted 07 October

    Second time I have used Hedge End Domestics and Brilliant both times. Fixed it on the day for a reasonable cost. Great local business. Honest, efficient and fairly priced.
    Verified reviewer
    Job location: SO30
  • 10

    Broken dishwasher

    Posted 04 October

    Very very pleased with the work done , from the start , I sent an email and with in minutes received a reply with an approximate Quote and could call the next day. They turned up on time, Stuart was very friendly helpful and knowledgeable new exactly what the problem was. The job was done and working perfectly. I will definitely use this company again. Thank you for the excellent service . Kind regards Ted and Ruth
    Job location: SO50
  • Arpad P
    10

    dishwasher tap symbol flashed all time, and started to smell

    Posted 23 September

    quick fix. identified the issue fast.
    Verified reviewer
    Job location: SO31

Photos

Company Info

Owner

Mr Kenneth Butt

Sole Trader

12 years on Checkatrade

VAT Registered

Yes: 411975159

Domestic WorkCards AcceptedInsurance Work Undertaken

SALES - SPARES - REPAIRS

• We Repair, Provide Spare Parts and Sell Most Makes of Domestics Appliances

• All at Competitive Prices!!

• A Reputable Family Business for 35 Years

• Same or Next Day Visits Often Available

Call to Find a Spare Part or Book an Engineer Today

Shop and Office at:

1 & 2 Stirling House

7 St John’s Road

Hedge End

Southampton

SO30 4AA

Web: www.hedgeenddomestics.co.uk

Email: support@sparesgroupuk.co.uk

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