HCS Removals & Storage Company
Leigh-on-Sea, Essex
Checkatrade member since October 201410
Services
- Emergency Removals / Storage Service
- House Removal
- Packaging service
- Storage
- Man And A Van
- Piano Removals
Customer Reviews
Write a review9.62 /10
Based on 52 reviews over the past 12 months
Quality of work
9.59
Reliability
9.67
Communication
9.55
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its friendly, professional, and hardworking teams who make moving day less stressful, and many highlight their flexibility with changing dates. However, a small number of reviewers have reported issues with damaged items and difficulties with the follow-up service.
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Reviews (685)
10 Fantastic service
Posted 2 days ago
The two men who helped with my move were fantastic! Super helpful and lovely to chat to too! Will definitely be using them again in future.Verified reviewerJob location: SS910 Great company!
Posted 31 October
The team at HCS Removals were really helpful from start to finish. They easily moved around as our dates kept changing, and the team on the day were fantastic. Would highly recommend.Verified reviewerJob location: CO40 They will try to wriggle out of repairing/replacing goods they have damaged.
Posted 29 October
We were really pleased , the staff were really nice, professional and fantastic when we kept being messed about with removals date. The 3 lads that turned up were efficient and really lovely. However when they unloaded our 7yr old Simba mattress they showed us that it had suffered during its journey. We all thought it would be ok once laid flat and repositioned. This was not the case. Since then we have had to make several calls to the company, call backs from them sporadic and not when promised. Their stance is the matress was old, not worth anything, they did nothing wrong. not happy at allVerified reviewerJob location: SS9Response from HCS Removals & Storage Company
HCS staff are professional and supportive! Concerns relating to a manufacturing issue needs to be addressed by the company who issued your warranty. Your mattress was professionally transported, placed in our protective mattress bag, manoeuvred in the correct manner (witnessed by your husband) No damage occurred at either property or during transit (distance travelled 1.5 miles) HCS visited your property to review the mattress; our findings reached a full and fair conclusion of ‘No liability’ confirming your mattress showed natural wear and tear, deterioration expected of over 7 years of use.
10 Moved with ease and full confidence in their support.
Posted 26 October
Extremely well organised move with some lovely people assisting.Verified reviewerJob location: SS610 Fantastic service
Posted 16 October
The removal team that we had worked so hard all day. There was a lot to move including a jukebox and they managed it all with care and efficiency. The team of guys were friendly and considering how much there was they managed it all in good time. I would recommend this company to anyone moving they stayed in contact constantly and accommodated the change of dates due to solicitors etc without any problemsVerified reviewerJob location: SS010 Stress free from HCS
Posted 06 October
From the initial visit all the way through to the lorry leaving our new home, the HCS team made us feel at ease. As it was our first full home move, we’d been told how stressful the day could be, but with the help of HCS everything went smoothly. There was a slight hiccup with the property being available late, but the team handled it patiently and professionally. As soon as we were in, the guys made light work of unpacking, efficiently ensuring everything was placed exactly where we wanted it.Verified reviewerJob location: SS7
Photos
Company Info
Owner
Mr Gary Samuels
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 873184602
We pride ourselves on taking the utmost care and giving full attention to each aspect of your moving process, creating a positive experience as we support you every step of the way.Faced with the prospect of moving household or business, HCS understand your needs and have the knowledge that is required to give you a smooth and stress free experience.
- We provide a free quotation service at a date and time convenient for you. Our estimator will listen to your needs; answer any queries you have for your relocation.
- We provide starter packs which can be purchased on request.
- We provide secure storage facilities for long or short term needs. Offering you a complete space saving solution in case there's a period of time between each move, room for decorating or you're stuck for storage.
- Our trained staff provide a bespoke packing service to make your move hassle free. Full or part packing service enables you to experience a smooth transition from location to location.
We cover the whole of Essex, and long distance moves across the British Isles. We also undertake work in all SS, CM and RM post code areas.
This trade passed up to 12 Checkatrade vetting checks
Member since October 2014
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