HB5 Damp Proofing Timber Preservation Specialists Limited

Reviews (126)

• 10

  Damp investigation and treatment

  Posted 09 May

  HB5 offered to come out and quote for free when I asked for an investigation of damp plaster coming up from the floor. They couldn't find an obvious cause for the damp so I agreed to pay for a full investigation, removal of the damp materials, and treatment. HB5 were the most expensive quote. But they promised to find the issue, fix it, and make good. It took 4 visits over 7 days and they did what exactly that. Good communication from the owner and the workers about when they would attend, the cause of the damp, and what treatment was done.
  Verified reviewer
  Job location: SE17
• 10

  plastering an extension for me

  Posted 01 May

  from start to finish Dave and hb5 was brilliant . there time frame was spot on and the work was blinding . Jay and the boys were on time every day if not they was early. overall I am really pleased with their finish and I highly recommend them . their attention to detail is off the scale . also the communication between them and we was brilliant
  
  Verified reviewer
  Job location: BR1
• 9.33

  Woodworm in rafters in garage and shed

  Posted 15 April

  Very pleased with the work undertaken.
  Verified reviewer
  Job location: TN25
• 9.33

  I had damp proofing done on my basement

  Posted 03 April

  Good customer service.. the workmen came and explained the process and started the works...they completed my basement to a good standard I was very happy... I would definitely recommend to a friend
  Verified reviewer
  Job location: SE6
• 10

  Hb5 dealt with my mould in bathroom very happy with outcomewould definitely be using again

  Posted 03 April

  would recommend to friends an family very reliable and professional.
  Verified reviewer
  Job location: SE19
• 5.67

  Extractor fan dripping

  Posted 21 March

  Came out in April 2024 to fix a dripping extractor fan - cost was high but seemed to fix the issue. By winter it was dripping again, water collecting in a bend in the duct. Got them to come back Jan 2025. They tried to tell me it was coming from a leak in the roof & quoted £6k for a new ridge system! One of them up-ended the duct in the loft, sending loads of dirty water down into the bathroom through the fan. In the end got a proper roofing company in, who said the issue was condensation. Cost just over £300 to shorten the pipe and do minor repairs, no issues since. Will avoid HB5 in future.
  Verified reviewer
  Job location: IG6

  Response from HB5 Damp Proofing Timber Preservation Specialists Limited

  You had water ingress from defected roof and your old extractor was faulty which we replaced vents on top of your ridge allowing water into property we quoted new dry ridge system create water tight Apologise if you was not happy with Qoute provided