Reviews

HB5 offered to come out and quote for free when I asked for an investigation of damp plaster coming up from the floor. They couldn't find an obvious cause for the damp so I agreed to pay for a full investigation, removal of the damp materials, and treatment. HB5 were the most expensive quote. But they promised to find the issue, fix it, and make good. It took 4 visits over 7 days and they did what exactly that. Good communication from the owner and the workers about when they would attend, the cause of the damp, and what treatment was done.

from start to finish Dave and hb5 was brilliant . there time frame was spot on and the work was blinding . Jay and the boys were on time every day if not they was early. overall I am really pleased with their finish and I highly recommend them . their attention to detail is off the scale . also the communication between them and we was brilliant

Very pleased with the work undertaken.

Good customer service.. the workmen came and explained the process and started the works...they completed my basement to a good standard I was very happy... I would definitely recommend to a friend

would recommend to friends an family very reliable and professional.

Came out in April 2024 to fix a dripping extractor fan - cost was high but seemed to fix the issue. By winter it was dripping again, water collecting in a bend in the duct. Got them to come back Jan 2025. They tried to tell me it was coming from a leak in the roof & quoted £6k for a new ridge system! One of them up-ended the duct in the loft, sending loads of dirty water down into the bathroom through the fan. In the end got a proper roofing company in, who said the issue was condensation. Cost just over £300 to shorten the pipe and do minor repairs, no issues since. Will avoid HB5 in future.