Hart Water Ltd
Haverhill, Suffolk
Checkatrade member since January 201410
Services
- Water Softeners
- Water Filters
- Purifiers
- Emergency Household Water Treatment Service
Customer Reviews
Write a review9.97 /10
Based on 52 reviews over the past 12 months
Quality of work
9.96
Reliability
9.98
Communication
9.98
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this company as highly professional, efficient, and communicative, from the initial quote through to the final installation. Reviewers frequently praise the high-quality, tidy workmanship and the helpful, honest advice provided throughout the process.
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Reviews (1187)
10 Selection and Fiiting of a Water Softener
Posted 1 week ago
We found Hart Water on-line and they responded within 24 hrs by giving as estimate for fitting a water softener to our house and promising to come and survey the job. The advice we received seemed sensible and balanced and without hard sell for any particular option. Thereafter we had a softener fitted very promptly within a few days. Adrian revised the plumbing under our utility room sink and fitted the softener in less than 4 hours very professionally and with no fuss. A good experience all round.Verified reviewerJob location: CB410 Excellent, highly professional service
Posted 30 October
I found Hart Water via an internet search for local suppliers of twin tech softeners. Adrian was brilliant from start to finish, patiently providing objective advice to help me select the correct unit for my needs. He even advised against my initial choice of a more expensive one which, in his opinion, had no added benefit due to my plumbing system. Once decided, the service that followed was excellent. I loved the quick turnaround as they held all the units in stock. Jack did the fitting and took great care to make sure I was happy with the set up and my new Minimax M3. Perfect.Verified reviewerJob location: IP3310 Happy with the work
Posted 29 October
Professional service, they did a great job installing a Kinetico water softener at our home. Would highly recommend.Verified reviewerJob location: CB510 Excellent service and fitting
Posted 29 October
Adrian and his son Jack were really helpful and did an amazing job advising and installing our water softener and tap. They went above and beyond to ensure we still had space in our cupboard alongside the softener.Verified reviewerJob location: CM710 Outstanding in challenging circumstances
Posted 23 October
Brilliant from initial contact to installation of a water softener. Circumstances were challenging: stopcock hidden inside a tiled wall, no obvious place for the softener, and a doorway obstructing the path for a pipe to supply unsoftened drinking water. Adrian came up with brilliant solutions to all of those problems, didn't charge extra, and in the end - thanked me because he enjoyed the challenge. :) Can't recommend him highly enough.Verified reviewerJob location: CB110 Wonderful experience
Posted 21 October
Very happy with the service provided by Hart Water, from the first enquiry to the end. Adrian was great at communication, very responsive and punctual, he explained things clearly and carried out the works beautifully. Wish every experience with other contractors could be as pleasant as this!Verified reviewerJob location: CB8
Photos
Company Info
Owner
Mr Adrian Hart
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 132687896
WE ARE A COMPLETELY INDEPENDENT WATER SOFTENER SPECIALIST.
Hello, and thank you for taking time out to look at my profile.
Thank you for looking at this page. Hart Water was started in March 2012 by my wife and I. I had previously worked for a water softener firm for over twelve years. We are completely independent unlike many other water softener companies. We sell four of the leading water softener brands which are Ecowater, Harvey's, Kinetico and Nuwave. I always explain the differences between all the softeners and recommend the right softener for your specific needs. We do not push you to one particular brand but let you decide for yourselves.
We were made an Ecowater premiere dealer in 2013 and are one of only six dealers for them in the country. We cover all of Suffolk, Norfolk, Essex, Hertford Cambridgeshire. When you contact Hart Water you will either speak to Jackie, Adrian or our son Jack, we do not employ anyone else so Adrian deals with you from start to finish. Adrian and Jack complete all of the installation work, delivers the salt and services and repairs water softeners.
We have a Facebook page with a lot more photos of our work so please have a look. Since we have been trading, we have built up an impressive number of customers and will be looking to carry on supporting customers both new and existing. We answer the phone seven days a week and are not nine till five. If you need us just give us a call.
WE ARE A COMPLETELY INDEPENDENT SPECIALIST
Please visit my website at www.hartwater.co.uk
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