Hampton Court Chimney Services Ltd

Reviews (36)

• 10

  Reliable and excellent workmanship

  Posted 14 September

  The service received literally from initial meet and survey through to completion of fitting was brilliant. Will the owner is polite, reliable and his workmanship is ‘A1’ I would highly recommend using their services
  Verified reviewer
  Job location: SL5
• 10

  Great service, advice and fair price.

  Posted 11 September

  Will and the team provided a brilliant service from start to finish. He advised on design of fireplace, types of burner/fuel and then carried out all work with great care (in a freshly decorated room) and to a very high standard. We would have no hesitation in using Will again or recommending him to others.
  
  Verified reviewer
  Job location: KT12
• 7.75

  Log Burner

  Posted 19 November 2024

  The installation of the log burner was fine, however, the delivery date was continually being pushed out. During the installation the Fire Place surround was damaged and only fixed after numerous phone calls. I recently tried to contact them to supply the OFTEC certificate that I paid £200.00 for as part of the installation. I sent 4 emails, completed their online web form and left a couple of voicemails with NO response. In the end, I have had to pay a further £45.00 to OFTEC for a copy of the certificate. The customer service from this company is non existent !
  Verified reviewer
  Job location: RG42

  Response from Hampton Court Chimney Services Ltd

  Installation was completed on agreed date & chipped surround was fixed FOC at a later date. This date changed as had to fit around existing bookings. Sign off was issued during installation but was lost by customer, who was replied to but didn’t respond.

• 10

  Installation of new wood burner and chimney flue

  Posted 07 November 2024

  We had a complete Installation of a new wood burner and chimney flue. Very professional and efficient team. On time, on budget and no mess. What is often seen as a messy job was carried out with military precision and the house left cleaner than when they arrived. Will and his team have a very professional and friendly manner which is also important when people are in your house and installs great trust in them. I couldn’t recommend them highly enough.
  Verified reviewer
  Job location: KT12
• 10

  Chimney sweep

  Posted 22 October 2024

  Hampton Court Chimney service is courteous and knowledgeable. They did a fab job and then came back when I was concerned something might be wrong with my log burner/chimney. Would continue to use and highly recommend.
  Job location: KT7
• 10

  Chimney fitting for wood burner

  Posted 07 October 2024

  Would highly recommend Will and his team. They fitting in around the builders timing and didn’t an amazing job. Will definitely be using them for regular services.
  Verified reviewer
  Job location: KT12