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GWE

9.96/10

Bournemouth, Dorset

Checkatrade member since March 2020
5

Services

  • Air Source Heat Pump Installation - ASHP
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12
  • Smart Thermostats

Customer Reviews

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9.96 /10

Based on 28 reviews over the past 12 months

Quality of work

9.96

Reliability

10

Communication

9.93

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as professional, friendly, and reliable, often highlighting their punctuality and tidy workmanship. Reviewers frequently praise the engineers for providing clear explanations during boiler services, installations, and repairs.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (1601)

  • 10

    Five Star Service.. and some! ⭐️⭐️⭐️⭐️⭐️

    Posted 23 December 2025

    I have just completed the planning stage of a new boiler and central heating. Scott is super helpful, very knowledgeable and enthusiastic about getting the job right. I have never experienced such fantastic service. Thank you, Scott and Jamie - I am looking forward to having a warm and cosy home 🏡🥰
    Verified reviewer
    Job location: BH23
  • 10

    Excellent boiler repair service

    Posted 19 December 2025

    Repaired my boiler fitting me in at the end of the day I had called GWE with the problem. The technician was clearly very knowledgeable and very efficient. Good value for money too.
    Verified reviewer
    Job location: BH23
  • 10

    Excellent service

    Posted 10 December 2025

    GWE have serviced our boiler for some years. We had booked for them to come next week, but something came up and we had to cancel yesterday. As it happened, someone else had cancelled yesterday, so the engineer arrived in the afternoon and promptly services the boiler, explaining what was going on and reassuring us our boiler was in good condition, despite being 11 years old! Excellent service.
    Verified reviewer
    Job location: BH11
  • 10

    Excellent Service

    Posted 01 December 2025

    Excellent service. Friendly and professional. Highly recommended.
    Verified reviewer
    Job location: BH18
  • 10

    New boiler and condensate pump

    Posted 26 November 2025

    After gathering quotes for a new boiler from several suppliers, I opted for GWE because of their speedy responses, positive reviews and range of finance options. I’m very happy with the job Scott and the team did - everything was done with care and precision and the explanation of how to operate the key controls was super clear. The loan from Novuna was also very straightforward to process. I’ll certainly use GWE again for any future plumbing projects and would recommend them to others.
    Verified reviewer
    Job location: BH15
  • 10

    New boiler installed

    Posted 25 October 2025

    Scott and his team were friendly, informative, efficient and tidy. The whole process ran like a well oiled machine - I’m very happy with the standard of workmanship and would have no hesitations in recommending them to friends and family 😊
    Verified reviewer
    Job location: BH11

Photos

Company Info

Owner

Mr Scott Richmond

Sole Trader

6 years on Checkatrade

VAT Registered

Yes: 101142001

Domestic WorkFree EstimatesCards Accepted24 Hour Call-out

GWE are an independent, Southbourne-based plumbing, heating and renewables company that operates efficiently, personably and with complete transparency.


£7500 BUS grants are available through GWE on all Air Source Heat Pump installations, please contact us for more information. (Free EPC checks and surveys are provided).


We can also supply and install air source heat pumps and boilers on finance. Whether it’s an easy payment plan, or buy now and pay later, we offer a range of affordable payment options to suit your budget.


Here at GWE, we understand that heating and plumbing emergencies often happen at inconvenient times, therefore we offer a 24/7 emergency call out service (details on our website). Plus, we install new boilers as quickly as possible and around your schedule, often within 24 hours when needed.


We're gas safe registered, Worcester accredited and MCS accredited, demonstrating we always meet the highest standards. Our pricing is extremely competitive and we offer a range of finance options.


Please visit our website for full info on our services and prices.


We look forward to hearing from you.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since March 2020

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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