Gem Installs

Reviews (53)

• 10

  Honest, efficient, fair price

  Posted 26 July

  Had our ac installed today, Geoff was amazing from first contact to install, came on time, friendly, cleaned up as he went along. Spent time showing me how to operate the unit, competitive pricing highly recommend. Looking forward to a great nights sleep
  Verified reviewer
  Job location: LS2
• J
  Jack J
  8

  Air con fitting

  Posted 07 July

  Install went well, apart from not siliconing up the hole created to get the wire in to the fuse board. After one year when the service is due I haven’t had any replays from Geoff won’t answer calls, he told me he would contact me when it’s due a service to maintain the warranty, this is now passed so I have been trying to contact him. Iv had to go with another company to service so guess the warranty on the unit is invalid now. Would recommend for an install but the after service definitely not.
  Verified reviewer
  Job location: S26

  Response from Gem Installs

  Hi Jack Very sorry I’m so busy at this moment, you were booked in for your service I was going to call you when I had a break in the work madness. I would never ignore you because services are an important part of my business. Please call me next year for your service and I will still honour your warranty

• K
  Kate V
  10

  Quick, honest and competitive

  Posted 01 June

  Gem were great, very communicative, open and cost competitive as well as accommodating, working around our other renovations going on at the same time. Good advice on products and installed on time, no fuss. Recommend.
  Verified reviewer
  Job location: BD20
• 9.67

  Local, friendly, great value, couldn't be happier

  Posted 01 May

  We needed Air Conditioning in my house so we got two quotes. The initial consultation was great. Geoff was friendly and gave good advice, listened to our requirements and suggested possible solutions. He did not pressure us into any particular answer. Gem Installs gave us a quote that was cheaper and for better specification equipment than the other provider, so we went with him. The actual installation was great. Geoff and team did a fantastic job with minimal disruption. Everything we asked for, including positioning and electric supply was provided. I'm delighted with the results.
  
  Verified reviewer
  Job location: WF14
• 9.33

  Reliable & good value for money

  Posted 25 August 2025

  GEM installs were great really friendly and helpful. Geoff explained what would be most appropriate for our home and the most efficient way to install it. I would highly recommend them - competitively priced too.
  
  Job location: S72
• 10

  1st Class installation and all around service!

  Posted 20 August 2025

  We were contacted by Geoff of GEM who asked what our needs were and talked us through the whole process. Geoff and his team are very knowledgeable, personable and efficient. When the job was complete you would have thought the air conditioning had been installed all along. They left the house spotless. Would highly recommend.
  
  Verified reviewer
  Job location: WF1