Gate Leak Detection
Stevenage, Hertfordshire
Checkatrade member since May 2024
Services
- Water Leak Detection
Customer Reviews
Write a review10 /10
Based on 26 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for being professional, thorough, and reliable, often succeeding where others have failed to find difficult leaks. Reviewers frequently highlight the excellent communication, clear explanations, and detailed reports provided for insurance purposes.
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Reviews (61)
- HHarry B
10 What a fantastic company
Posted 18 April
Greg, the owner, was absolutely fantastic. He quickly identified and fixed my leak, and then stayed until 9pm to make sure everything was fully sorted and my family were completely up and running again. He’s personable, professional, and incredibly thorough — genuinely leaving no stone unturned. It’s rare to find this level of dedication and care. I can’t recommend Greg highly enough.Verified reviewerJob location: KT14Response from Gate Leak Detection
Finding the leak is usually the hardest part of what we do — but getting your one-pipe heating system back up and running was the real test. We’re really pleased we could get it sorted, and we appreciate you recognising that we went above and beyond.
10 Thorough, reliable and great value!! Would definitely recommend.
Posted 05 April
Greg provided a brilliant service throughout. He was reliable and thorough. He talked through what he was doing during the whole process so you could really understand things for yourself in order to plan next steps. He went above and beyond what was expected, particularly when he found further things that needed sorting. Incredibly grateful to Greg for everything he did for us.Verified reviewerJob location: W5Response from Gate Leak Detection
Thanks Fern, happy to help. We know how stressful leaks can be, so we were more than happy to assist 👍
10 Fast, Reliable Service When I Needed It Most
Posted 27 March
Job location: SL2Really impressed with the service. Greg was very polite and helpful on the phone, and they arranged for someone to come out quickly which was exactly what I needed given the urgency. Richie came out to fix the leak and was professional, knowledgeable, and efficient. He quickly identified the problem and sorted it with minimal disruption, explaining everything clearly along the way. They were reliable, responsive, and took a lot of stress out of what could have been a much bigger issue. I’d definitely recommend them and would use them again in the future.Response from Gate Leak Detection
Really glad we could help take the stress out of the situation and make it easier to deal with. Think we were both happy with the outcome — leak found and fixed with minimal damage 👍
- BBernadette D
10 We had a leak in a pipe under the concrete floor in the hall.
Posted 18 March
The leak was traced and repaired with minimum disruption. The engineer explained what he was going to do before the work commenced and kept us informed all the way through to completion. We were very pleased with the way he carried out his job.Verified reviewerJob location: IP22Response from Gate Leak Detection
Thank you for the fantastic review — it was a pleasure working with such a lovely customer. Always happy to help!
10 Professional cost effective leak detection and fixing service
Posted 15 March
Job location: CM3Central heating leak in a concrete floor. On contacting Gate Leak Detection a clear initial explanation of the service provided given with a break down of the costs, followed by a full quote by email. On the day, arrived early and got straight down to work, explaining as the work progressed and happy to answer any questions. Leak found, fixed and central heating heating system re-commissioned. Cleared up after. All in all a totally professional job. Couldn't have asked for a better serviceResponse from Gate Leak Detection
Doug it was lovely to meet you. Thank you for your positive review.
10 Simply the best - more than 5*
Posted 27 February
Following a really appalling experience with a different leak detection company, I contacted Greg via Checkatrade. Not only was he reassuring, he promised to find my leak no matter what. Richie came today - he was friendly, knowledgeable and extremely competent. He located the leak accurately; fixed it and cleaned up properly. A comprehensive report will help me to claim my leak allowance from my water company. I only paid upon completion. I thank both Greg and Richie sincerely for their outstanding service and for going over and above to locate and fix my leakVerified reviewerJob location: N21Response from Gate Leak Detection
Hi Pratima, I’m sorry to hear that you had a bad experience with another leak detection company. I’m not sure what happened there and we’re not here to speak badly about others. I’m really glad we were able to attend, find the issue and fix it on the same day. I know it was a stressful situation for you, so I’m pleased we could get it sorted. We also carried out pressure testing to ensure there were no further issues.
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Company Info
Owner
Mr Greg OReilly
Ltd Company
2 years on Checkatrade
VAT Registered
Yes: 22917858
Gate leak are a reliable, friendly, family run business. With over 20 years in the industry, we are well equipped to deal with all your leak detection needs.
Our highly trained engineers along with the newest leak detection technology, can identify and locate the source of a leak others can not find. Our engineers are experienced in locating hidden leaks. For example leaks in concrete floors, cavity walls, underground water supplies, and leaks that seem invisible or in hard a hard to reach location. Our engineers are booked in for a full day survey and prices start from £595
Our service is not for customers with visible leaks, dripping taps or leaks under a kitchen sink. Our service is for customers that need a leak detection company to find the impossible.
We aim to identify the source of the leak and have a 95% success rate of repairing the leak on the same day
‘TRACE AND ACCESS’ and ‘WATER ESCAPE’ are terms used by insurance industry/companies. We provide industry standard reports. Following our investigation we send you a report of our findings, the findings of our report are the basis of your insurance claim.
We understand that the insurance process may be complicated… We don’t want you to stress!!! We work with award winning loss accessors. They will deal with the insurance claim, ensure you get the best deal possible. They will project manage the job ensuring the highest standard of works
This trade passed up to 12 Checkatrade vetting checks
Member since May 2024
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