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Reviews

  • Harry B
    10

    What a fantastic company

    Posted 18 April

    Greg, the owner, was absolutely fantastic. He quickly identified and fixed my leak, and then stayed until 9pm to make sure everything was fully sorted and my family were completely up and running again. He’s personable, professional, and incredibly thorough — genuinely leaving no stone unturned. It’s rare to find this level of dedication and care. I can’t recommend Greg highly enough.
    Verified reviewer
    Job location: KT14

    Response from Gate Leak Detection

    Finding the leak is usually the hardest part of what we do — but getting your one-pipe heating system back up and running was the real test. We’re really pleased we could get it sorted, and we appreciate you recognising that we went above and beyond.

  • 10

    Thorough, reliable and great value!! Would definitely recommend.

    Posted 05 April

    Greg provided a brilliant service throughout. He was reliable and thorough. He talked through what he was doing during the whole process so you could really understand things for yourself in order to plan next steps. He went above and beyond what was expected, particularly when he found further things that needed sorting. Incredibly grateful to Greg for everything he did for us.
    Verified reviewer
    Job location: W5

    Response from Gate Leak Detection

    Thanks Fern, happy to help. We know how stressful leaks can be, so we were more than happy to assist 👍

  • 10

    Fast, Reliable Service When I Needed It Most

    Posted 27 March

    Really impressed with the service. Greg was very polite and helpful on the phone, and they arranged for someone to come out quickly which was exactly what I needed given the urgency. Richie came out to fix the leak and was professional, knowledgeable, and efficient. He quickly identified the problem and sorted it with minimal disruption, explaining everything clearly along the way. They were reliable, responsive, and took a lot of stress out of what could have been a much bigger issue. I’d definitely recommend them and would use them again in the future.
    Job location: SL2

    Response from Gate Leak Detection

    Really glad we could help take the stress out of the situation and make it easier to deal with. Think we were both happy with the outcome — leak found and fixed with minimal damage 👍

  • Bernadette D
    10

    We had a leak in a pipe under the concrete floor in the hall.

    Posted 18 March

    The leak was traced and repaired with minimum disruption. The engineer explained what he was going to do before the work commenced and kept us informed all the way through to completion. We were very pleased with the way he carried out his job.
    Verified reviewer
    Job location: IP22

    Response from Gate Leak Detection

    Thank you for the fantastic review — it was a pleasure working with such a lovely customer. Always happy to help!

  • 10

    Professional cost effective leak detection and fixing service

    Posted 15 March

    Central heating leak in a concrete floor. On contacting Gate Leak Detection a clear initial explanation of the service provided given with a break down of the costs, followed by a full quote by email. On the day, arrived early and got straight down to work, explaining as the work progressed and happy to answer any questions. Leak found, fixed and central heating heating system re-commissioned. Cleared up after. All in all a totally professional job. Couldn't have asked for a better service
    Job location: CM3

    Response from Gate Leak Detection

    Doug it was lovely to meet you. Thank you for your positive review.

  • 10

    Simply the best - more than 5*

    Posted 27 February

    Following a really appalling experience with a different leak detection company, I contacted Greg via Checkatrade. Not only was he reassuring, he promised to find my leak no matter what. Richie came today - he was friendly, knowledgeable and extremely competent. He located the leak accurately; fixed it and cleaned up properly. A comprehensive report will help me to claim my leak allowance from my water company. I only paid upon completion. I thank both Greg and Richie sincerely for their outstanding service and for going over and above to locate and fix my leak
    Verified reviewer
    Job location: N21

    Response from Gate Leak Detection

    Hi Pratima, I’m sorry to hear that you had a bad experience with another leak detection company. I’m not sure what happened there and we’re not here to speak badly about others. I’m really glad we were able to attend, find the issue and fix it on the same day. I know it was a stressful situation for you, so I’m pleased we could get it sorted. We also carried out pressure testing to ensure there were no further issues.