Gas Safe Hero

Reviews (150)

• 9.33

  Good at what they do

  Posted 2 days ago

  Right from day one when the salesman walked through the door to the last day on the job well pleased with everything they did i highly recommend them my boiler was in a awkward place they just got on with it good job well done
  Job location: NE12
• 10

  Professional and caring

  Posted 4 days ago

  Gas safe hero came and fitted boiler. A local firm which are very efficient and professional. They are reasonable and fitted new boiler next day. It’s good to know when they are local they are there if needed and able to call quickly. If your looking for home or landlords for your boiler needs go there first you won’t be disappointed. Susan &james Whitley bay
  Verified reviewer
  Job location: NE27

  Response from Gas Safe Hero

  Thank you very much Susan for taking the time to leave such a lovely review. We’re really pleased to hear you were happy with the boiler installation and our service from start to finish. It’s great to know our local, next-day service and availability made a difference for you. Thank you for recommending us 🤩 it’s genuinely appreciated.

• 10

  Great workmanship

  Posted 04 December

  Had a backboiler changed for a condenser boiler, took 1 day, took all old boiler away tidied up afterwards, the lads doing the job were great, explained everything, couldn't praise them enough, absolutely great job and great lads
  Verified reviewer
  Job location: NE6

  Response from Gas Safe Hero

  Hi William, Thank you so much for your amazing review! We’re really glad to hear you’re happy with the new boiler and the whole process from start to finish. The lads will be chuffed to know their hard work and explanations made a difference. Thanks again for choosing us! 😊

• 10

  Great team - happy customer

  Posted 22 November

  A great team who arrived to remove the old system boiler and water cylinder and replace with a combi. They were diligent, understood the job and were done in one day. 10/10
  Verified reviewer
  Job location: NE15

  Response from Gas Safe Hero

  Hi Ross, Thank you so much for your kind words. We’re really pleased to hear the team handled the swap to your new combi smoothly and that you were happy with their hard work. Your 10/10 truly means a lot to us. Thanks again for choosing us - we really appreciate it!

• 10

  Boiler maintenance

  Posted 16 November

  Gareth was very helpful and has explained the issue. Definitely 10 out of 10.
  Verified reviewer
  Job location: NE3

  Response from Gas Safe Hero

  Hi Ed, Thank you for the great review! We’re really glad Gareth was able to explain everything clearly and help you out. We appreciate the 10/10 rating and are always here if you need anything. Thanks again for choosing us!

• 10

  Nothing short of perfection

  Posted 01 November

  I recently had a new boiler fitted and from Gareth coming out to give me a quote to the installation, the experience was nothing short of perfection. Matty and Ethan were so professional and explained everything in detail to me before leaving. The guys were respectful of my home and were so courteous. Would definitely recommend Gas Safe Hero in the future.
  Job location: SR6

  Response from Gas Safe Hero

  Hi Janice, Thank you so much for your lovely review! We’re delighted to hear that Gareth, Matty and Ethan made the whole process smooth and professional for you. The team will be thrilled with your kind words. We truly appreciate your recommendation and are always here if you need anything in the future. Thank you for choosing Gas Safe Hero!