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Reviews

  • 10

    Nothing short of perfection

    Posted 01 November

    I recently had a new boiler fitted and from Gareth coming out to give me a quote to the installation, the experience was nothing short of perfection. Matty and Ethan were so professional and explained everything in detail to me before leaving. The guys were respectful of my home and were so courteous. Would definitely recommend Gas Safe Hero in the future.
    Job location: SR6
  • 10

    air con

    Posted 11 October

    from start to finish the fitters Matty and Ethan where spot on come in started the job of installing air con and worked non stop would not even except any drinks. after each day they cleaned up their mess and took rubbish away Matty even had time to listen to the wife on how to put up a curtain correctly which he did in the end. Explained how the system worked so thank you Matty n Ethan great job we are very pleased
    Verified reviewer
    Job location: NE28

    Response from Gas Safe Hero

    Thanks so much for your brilliant review! We’re really pleased to hear you’re happy with your new air con and they looked after everything so well. They’ll have a good laugh reading about the curtain story sounds like they picked up a new skill too

  • 10

    First class service

    Posted 15 August

    First class service from Gareth and team . New boiler fitted with excellent and efficient service from start to finish , few weeks later minor issue developed and came out to resolve an hour after I called . Thank you very much . 10/10 to Gas Safe Hero
    Verified reviewer
    Job location: SR4

    Response from Gas Safe Hero

    Thank you for the great feedback! We're so pleased you were happy with the boiler installation. Your kind review means the world to us! Thank you for choosing Gas Safe Hero!

  • 10

    Replacement combi

    Posted 09 July

    Not the cheapest quote but I felt comfortable and the fitters were spot on and pleasant and worked hard on a very hot day.new baxi however is a lot more louder than the old one .so will sound proof the airing cupboard but still very happy
    Verified reviewer
    Job location: NE7

    Response from Gas Safe Hero

    Thank you for your kind words! We're glad you felt comfortable throughout the process and appreciated the team's hard work—especially on such a hot day. Enjoy your new boiler, and thanks again for choosing us!

  • 10

    New Boiler fitted in garage

    Posted 01 July

    From start to finish what a superb experience, and a complete change from what I usually expect from todays tradespeople. A prompt 9.30 a.m. start with the new boiler and parts delivered by a team of guys, services disconnected, old boiler stripped out and removed followed by a full system power-flush. One guy, Mathew, did all of the new boiler fitting and commissioning, and what a super and experienced tradesman he was for someone so young. The job was finished by 4.30 p.m. and we are delighted with the complete system, the power-flush has shown some rads were not efficient at all MANY THANKS
    Verified reviewer
    Job location: NE30
  • 10

    New boiler

    Posted 23 June

    A really first class job was done by gas safe hero. Turned up on time. The engineer was both respectful and very polite. Left everything tidy and did a fantastic job. I would recommend this company to anyone needing work done
    Job location: NE61

    Response from Gas Safe Hero

    Thank you so much, for your lovely review! We're truly grateful for your kind words and are so pleased to hear you were happy with the service. It means a lot to know our engineer made a great impression — thank you for choosing gas Safe Hero!!