Galaxy Plumbing and Heating

Reviews (40)

• 10

  Fixed pressure in tap

  Posted 12 June

  Friendly and efficient. Job well done.
  Job location: CO2
• 10

  Bath was leaking through to our ceiling. Mitch found it and fixed the issue in one visit.

  Posted 12 June

  Great service. Professionally done to a high standard. Left it very clean and tidy.
  Verified reviewer
  Job location: CO2
• 10

  Mitch had to locate a leaking pipe in the ground, replace it, then install a new bathroom

  Posted 04 June

  Mitch was amazing, and reliable he came at the same time everyday and didn’t leave until late afternoon. He located the burst pipe within 3 days in the floor and replaced it and rerouted all the pipe work in the wall. Mitch replaced the bathroom and was done in 12 days. He and his colleagues were helpful from the start to the end, even helped us source a new bathtub, toilet and shower. Was helpful with ideas. From planning to finishing he was perfect. Mitch is very professional and knowledgeable I would 100% recommend him .
  
  Verified reviewer
  Job location: CO2
• 10

  Moving a radiator

  Posted 06 March

  Mitch was a pleasure to work with- was on time and had clear communication- even when plans had to change. His work was top quality too- would absolutely use him in the future for any plumbing works!
  Verified reviewer
  Job location: CO2
• 6

  Radiator Refitting

  Posted 17 February

  Mitch came over to refit two radiators, one of which needed a new fitting. Mitch attended on time and was friendly throughout. Both radiators were not fitted correctly and I had to ask Mitch to redo the work, as he did not recognise these errors until pointed out to him. Mitch was unable to understand how to re-pressurise the boiler afterwards, leaving to come back again. Instead of paying extra, I consulted a self help guide found quickly on YouTube and fixed the issue myself. Four hours to fit two radiators, without checking if done correctly, and not re-pressurising the boiler on leaving.
  Verified reviewer
  Job location: CO1

  Response from Galaxy Plumbing and Heating

  I’m sorry you feel this way, however as explained to you when fitting the radiators, due to the wall quality behind where the radiators were being fitted I have done the best that I could. As discussed I offered to return to look at the boiler another day as you don’t yet live there, which you expressed would be okay. I also had another job to attend to that day. Due to this all I only charged for 2.5hrs (instead of 4hrs) worth of work plus materials. Again I’m sorry that you feel like this, a phone call to discuss this would of been appreciated.

• 10

  Various kitchen plumbing

  Posted 14 February

  Fast, efficient, great work
  Verified reviewer
  Job location: CO2