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F Smith & Son (Croydon) Ltd

9.18/10

Croydon, Surrey

Checkatrade member since 2019
5

Public liability insurance is unverified

Services

  • Haulage
  • Storage
  • House Removal
  • Commercial Deliveries
  • Worldwide / International Removals
  • Man And A Van
  • Packaging service

Customer Reviews

Write a review

9.18 /10

Based on 22 reviews over the past 12 months

Quality of work

9.05

Reliability

9.18

Communication

8.9

Reviews (200)

  • 10

    Excellent service

    Posted 03 April

    Very well managed, glad they took care of this move
    Verified reviewer
    Job location: CR2
  • 10

    Removal from one house to another

    Posted 02 April

    The guys at F Smith & Sons were great, From the original survey to being able to be flexible in securing a date whilst our chain messed us around. On the days the guys arrived early and took time to speak to us and lay out protection around the house. They were careful and loaded up our house into the lorry in a couple of hours. When we arrvied at the destination address, again they took the time to ask us what rooms were what and where we would like certain things. They assembled the beds and nothing was damaged. there were no scrapes on walls or floors and the guys really did take great care
    Verified reviewer
    Job location: CR3
  • 9.67

    House move

    Posted 01 April

    F. Smith & son have been great, they were flexible when the moving date changed & communicated when enquiries were needed. Their fee was very competitive & good value for the service provided. On the day of the move, they provided 3 slightly smaller trucks as the access was tight. The loading was smooth & without issue, the removal guys were friendly & professional. Definitely would recommend F. Smith & son for anyone considering moving home.
    Job location: CR0
  • 1

    Removing my stuff to another house

    Posted 28 March

    This is the first time I used this removal company. They were awful. Most of my stuff were either scratched or chipped. I paid good money to this company and got a very poor service.
    Verified reviewer
    Job location: CR0

    Response from F Smith & Son (Croydon) Ltd

    May we take the opportunity to apologise for the damage. We make every effort to reduce risks, although we cannot eliminate them completely. Regrettably, damage can occur from time to time. We have agreed a settlement for the damages with the client.

  • 10

    Removals and packing

    Posted 12 March

    Superb teams at F Smith and Son, both in the office and the team that came out to do the work. Really high quality, very diligent, very courteous and very nice to work with. Thoroughly recommend
    Verified reviewer
    Job location: SW17
  • 10

    Home removal.

    Posted 20 February

    The job was completed on time and to a great standard. All workers were friendly and helpful, making the moving experience much more manageable. We are very appreciative of their support and would not hesitate to use them again.
    Verified reviewer
    Job location: CR2

Photos

Company Info

Owner

Mr John Smith

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 452509651

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Trust, reliability, professionalism is at the heart of this family business, trading since 1930 as a well-reputed removal and storage company with an unrivalled personal service.

F Smith & Son provide removals for household & commercial property of all sizes, expert packing services, furniture wrapping & assembling & secure storage. Based in South London they remain one of the most robust and experienced companies with highly trained and trusted staff to cover all types of moves; locally, nationally & internationally.

Client payments are protected by the British Association of Removers - Advanced Payment Guarantee as F Smith & Son are awarded certification of B.A.R. For peace of mind it is recommended clients look for B.A.R certified members when considering removal companies such as F Smith & Son who hold the BSEN 12522 quality standard, ensuring high standards are maintained at every stage of a removal.

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