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F Smith & Son (Croydon) Ltd

9.03/10

Croydon, Surrey

Checkatrade member since January 2019
5

Public liability insurance is unverified

Customer Reviews

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9.03 /10

Based on 19 reviews over the past 12 months

Quality of work

8.94

Reliability

9.05

Communication

9.08

Reviews (202)

  • 10

    Excellent movers.

    Posted 31 May

    I cannot recommend this company highly enough. On moving day the guys arrived full of energy and enthusiasm and worked diligently to pack our entire home in their vans. They carefully dismantled our furniture and successfully navigated a number of large, complicated items. On arrival at our new home, they set to work quickly and managed to re assemble and move items in swiftly. The whole team were so cheerful and made what should have been a stressful day, actually very pleasant. I would wholeheartedly recommend them for you move. 5 stars!
    Verified reviewer
    Job location: SM3
  • 10

    Removal and storage of furniture

    Posted 06 May

    I would highly recommend F Smith & Son. Their removals team were great, they were always on time and very professional. They took exceptional care with my furniture and making sure our new floor was protected at all times to keep it safe from any marks. They also helped me with a very heavy box that was delivered whilst they were here, I couldn’t be happier with the impeccable service provided (which is a very rare thing to find these days!)
    Job location: CR3
  • 10

    Excellent service

    Posted 03 April

    Very well managed, glad they took care of this move
    Verified reviewer
    Job location: CR2
  • 10

    Removal from one house to another

    Posted 02 April

    The guys at F Smith & Sons were great, From the original survey to being able to be flexible in securing a date whilst our chain messed us around. On the days the guys arrived early and took time to speak to us and lay out protection around the house. They were careful and loaded up our house into the lorry in a couple of hours. When we arrvied at the destination address, again they took the time to ask us what rooms were what and where we would like certain things. They assembled the beds and nothing was damaged. there were no scrapes on walls or floors and the guys really did take great care
    Verified reviewer
    Job location: CR3
  • 9.67

    House move

    Posted 01 April

    F. Smith & son have been great, they were flexible when the moving date changed & communicated when enquiries were needed. Their fee was very competitive & good value for the service provided. On the day of the move, they provided 3 slightly smaller trucks as the access was tight. The loading was smooth & without issue, the removal guys were friendly & professional. Definitely would recommend F. Smith & son for anyone considering moving home.
    Job location: CR0
  • 1

    Removing my stuff to another house

    Posted 28 March

    This is the first time I used this removal company. They were awful. Most of my stuff were either scratched or chipped. I paid good money to this company and got a very poor service.
    Verified reviewer
    Job location: CR0

    Response from F Smith & Son (Croydon) Ltd

    May we take the opportunity to apologise for the damage. We make every effort to reduce risks, although we cannot eliminate them completely. Regrettably, damage can occur from time to time. We have agreed a settlement for the damages with the client.

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Company Info

Owner

Mr John Smith

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 452509651

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Trust, reliability, professionalism is at the heart of this family business, trading since 1930 as a well-reputed removal and storage company with an unrivalled personal service.

F Smith & Son provide removals for household & commercial property of all sizes, expert packing services, furniture wrapping & assembling & secure storage. Based in South London they remain one of the most robust and experienced companies with highly trained and trusted staff to cover all types of moves; locally, nationally & internationally.

Client payments are protected by the British Association of Removers - Advanced Payment Guarantee as F Smith & Son are awarded certification of B.A.R. For peace of mind it is recommended clients look for B.A.R certified members when considering removal companies such as F Smith & Son who hold the BSEN 12522 quality standard, ensuring high standards are maintained at every stage of a removal.

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