Fresh Drains Ltd

Reviews (143)

• 10

  Effective, knowledgeable and considerate

  Posted 3 days ago

  Chris was considerate, efficient, effective and knowledgable. Explained terms clearly and was completely transparent in doing that. Very helpful.
  Job location: SE16

  Response from Fresh Drains Ltd

  Thank you very much, Eleanor, for taking the time to leave such a kind and detailed review. I’m really pleased to hear that you found the service clear, transparent, and helpful. Explaining things properly and making sure clients feel informed and comfortable is always a priority. Thank you again for your feedback,it’s genuinely appreciated.

• 10

  10/10 service

  Posted 4 days ago

  Our drains were cleaned extremely promptly and only a few hours after I rang. He very kindly cleaned the patio area up for us too. 10/10 service.
  Verified reviewer
  Job location: SW11

  Response from Fresh Drains Ltd

  Thank you very much for your kind review, Annabella. We’re really pleased to hear you were happy with how promptly the drains were cleared and that the patio area was left clean and tidy afterwards. We always aim to respond quickly and leave every site as we find it,or better. Thanks again for taking the time to leave feedback, it’s greatly appreciated.

• 10

  Emergency blockage

  Posted 5 days ago

  Chris called out for an emergency blockage on Sunday, came promptly and even when it seemed like it wasn't possible persevered and managed to get flow again. Was very friendly and helpful the whole time.
  Verified reviewer
  Job location: CR7

  Response from Fresh Drains Ltd

  Thank you for taking the time to leave such a kind review, Thomas. We’re glad we were able to attend promptly on a Sunday and persevere to get everything flowing again, even in challenging circumstances. Emergency blockages are never ideal, so it’s great to hear you felt supported and kept informed throughout. Thanks again for your feedback,it’s very much appreciated.

• 10

  Quick and efficient service.

  Posted 11 December

  Chris came really quickly after I informed him of the smell in my drains. He made a thorough investigation with the camera and reported what the problem was. A very efficient engineer. I will be using his services in the event if any problem in the future.
  Verified reviewer
  Job location: SW12

  Response from Fresh Drains Ltd

  Thank you very much for taking the time to leave such a kind review, Mary. I’m glad I was able to attend promptly and carry out a thorough CCTV investigation to identify any issues. It’s always important to properly diagnose drainage problems so the correct solution can be advised. Thank you again for your trust, and please don’t hesitate to get in touch if you need any help in the future. Kind regards, Chris Fresh Drains Ltd

• 10

  Bathroom smell resolved

  Posted 04 December

  The appointment was made at short notice and the work was carried out efficiently and the property was left clean and tidy. Very pleased with the service.
  Verified reviewer
  Job location: SW2

  Response from Fresh Drains Ltd

  Hi Simon, Thank you for the great review! Really glad we could attend at short notice and get the bathroom smell fully resolved for you. We always aim to work efficiently, keep everything clean and tidy, and make the whole process as smooth as possible. Appreciate you choosing Fresh Drains,if you ever need anything in the future, we’re only a call away!

• 10

  Great service

  Posted 03 December

  Super helpful and communicative. Took the time to talk through the problem.
  Verified reviewer
  Job location: SW8

  Response from Fresh Drains Ltd

  Hi Rachel, Thank you so much for the lovely review! Really pleased I could help and take the time to walk you through everything. Great customers like you make the job easy. If you ever need anything in the future, I’m only a call away. Kind regards, Chris Fresh Drains Ltd