Fresh Drains Ltd

Reviews (146)

• 10

  Blocked Sewage Drain

  Posted 07 January

  Chris arrived within two hours of my call and because foul water was running onto a neighbours property he rearranged his schedule to attend quickly. Very skilful and professional job, he spent time assessing the flow of waste and eventually released the blockage, way down towards the perimeter of the property. Really nice guy, very safety conscious and I would certainly recommend him and use him again if needed. Thank-you Chris.
  Verified reviewer
  Job location: KT22

  Response from Fresh Drains Ltd

  Thank you very much for taking the time to leave such a detailed review, Peter. We really appreciate it. I’m glad we were able to attend quickly and get the blockage resolved, especially given the risk of foul water affecting a neighbouring property. Taking the time to assess the flow properly and work safely is always a priority. Thank you for your recommendation and kind words – they mean a lot. Please don’t hesitate to get in touch if you ever need us again. Kind regards, Chris fresh drains ltd

• W
  Wendy B
  10

  fast efficient and excellent service

  Posted 28 December 2025

  Good advice and diagnosis on inspection of problem, arrived on time to carry out agreed work, problem solved very quickly, site left tidy.
  Verified reviewer
  Job location: SW12

  Response from Fresh Drains Ltd

  Thank you very much for the great review, Wendy. We’re really pleased to hear you were happy with the advice, diagnosis, and the speed at which the issue was resolved. We always aim to arrive on time, work efficiently, and leave everything tidy, so it’s great to know this was reflected in your experience. Thanks again for taking the time to leave feedback.

• 9.67

  Great french drain installation

  Posted 20 December 2025

  Chris and Ryan did a great job installing a french drain and conducting a cctv survey at my property. Chris honoured the original quote after noticing a mistake on the invoicing.
  
  Verified reviewer
  Job location: SW8

  Response from Fresh Drains Ltd

  Thank you, Emily, for taking the time to leave such a kind review. We’re really pleased you’re happy with the French drain installation and CCTV survey. We always aim to be fair and transparent, so I’m glad we were able to resolve the invoicing issue promptly. Thanks again for choosing us

• 10

  Effective, knowledgeable and considerate

  Posted 16 December 2025

  Chris was considerate, efficient, effective and knowledgable. Explained terms clearly and was completely transparent in doing that. Very helpful.
  Job location: SE16

  Response from Fresh Drains Ltd

  Thank you very much, Eleanor, for taking the time to leave such a kind and detailed review. I’m really pleased to hear that you found the service clear, transparent, and helpful. Explaining things properly and making sure clients feel informed and comfortable is always a priority. Thank you again for your feedback,it’s genuinely appreciated.

• 10

  10/10 service

  Posted 15 December 2025

  Our drains were cleaned extremely promptly and only a few hours after I rang. He very kindly cleaned the patio area up for us too. 10/10 service.
  Verified reviewer
  Job location: SW11

  Response from Fresh Drains Ltd

  Thank you very much for your kind review, Annabella. We’re really pleased to hear you were happy with how promptly the drains were cleared and that the patio area was left clean and tidy afterwards. We always aim to respond quickly and leave every site as we find it,or better. Thanks again for taking the time to leave feedback, it’s greatly appreciated.

• 10

  Emergency blockage

  Posted 14 December 2025

  Chris called out for an emergency blockage on Sunday, came promptly and even when it seemed like it wasn't possible persevered and managed to get flow again. Was very friendly and helpful the whole time.
  Verified reviewer
  Job location: CR7

  Response from Fresh Drains Ltd

  Thank you for taking the time to leave such a kind review, Thomas. We’re glad we were able to attend promptly on a Sunday and persevere to get everything flowing again, even in challenging circumstances. Emergency blockages are never ideal, so it’s great to hear you felt supported and kept informed throughout. Thanks again for your feedback,it’s very much appreciated.