Forthcoming group Ltd

Reviews (99)

• 8.67

  Remedial work to chimney stack

  Posted 17 April

  Very professional friendly people . Very happy with the actual work and all of the support from thr company. Would very much recommend 👍
  Job location: NE26

  Response from Forthcoming group Ltd

  Thank you for the feedback Kind regards Ryan

• 10

  Excellent service, very quick response and fab job!

  Posted 14 April

  They came to assess the damage, were very thorough and explained the process to remedy the situation. The work was carried out by friendly and courteous roofers. They were tidy and efficient. I would thoroughly recommend the company to anyone
  Verified reviewer
  Job location: NE65

  Response from Forthcoming group Ltd

  Thank you for the feedback! Kind regards Ryan

• R
  Robert F
  4

  All roofs replaced - sunroom, porch and main. All of the guttering facia boards and soffits

  Posted 03 April

  We consider the standard of work to be pretty good. However we had many communication issues. For example. Scaffolding removed despite outstanding work delaying planned work by a week. One weekend waited for scaffolding to be removed as advised but apparently forthcoming had cancelled the scaffolding company but had not informed us. The skip was left due to communication between forthcoming and skip company and further overloaded with gardening material from a forthcoming subsidiary. The ground was covered in debris - a lot of debris and they had to come back to clear it. Communication bad
  Verified reviewer
  Job location: NE61

  Response from Forthcoming group Ltd

  Hi Robert, Thank you for your feedback, it’s appreciated. I’m glad you were happy with the standard of work, but sorry communication didn’t meet expectations. The job did change in scope mid-project, turning from a smaller job into a much larger one. We did our best to adapt, but this did impact scheduling and coordination. Regarding nails and clean-up, it’s standard for us to return after scaffolding is removed, as debris can be trapped under boards. We’ll take your feedback on board and improve communication moving forward. Thanks again, Ryan

• 9

  Forthcoming Roofing

  Posted 30 March

  Lads were very helpful and worked hard. Job was done efficiently and they consulted every step of the way. Also cleaned up and made sure front and back were left in a good condition. Follow up after roof was completed carried out by one if the owners Ryan , he went up on the roof to take photos and do a visual check . All good and any small thing to be addressed once scaffolding removed. Good job and fairly priced for the quality of the work plus a 10 year guarantee
  Verified reviewer
  Job location: NE23

  Response from Forthcoming group Ltd

  Thank you for using us again Margaret

• 10

  Guttering

  Posted 13 March

  Ask for a small job and the Boss helped me with with no problem One of his lads sorted my guttering out with great professionalism I would recommend this company very polite lads
  Job location: NE11

  Response from Forthcoming group Ltd

  Thank you Derek, keep us in mind in the future Thanks Ryan

• S
  Samuel T
  9.67

  Full Hip Roof Replacement

  Posted 12 March

  From the outset, they made the required work very clear and gave options, from repairing areas needing immediate attention to a full roof replacement. I ultimately chose a full replacement, and the whole process was smooth from start to finish. They provide insurance-backed guarantees with CPA, which gives real peace of mind. Their work looks outstanding, and any questions or concerns I’ve had were resolved immediately. The team working at my home were pleasant, chatty, and hardworking, even in terrible weather.
  
  Verified reviewer
  Job location: DH6

  Response from Forthcoming group Ltd

  Thank you Sam, it’s really appreciated