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Flower's Plumbing & Heating

9.93/10

Norwich, Norfolk

Checkatrade member since May 2024

Services

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Cooker Installation
  • Gas Safety Checks - CP12
  • Smart Thermostats

Customer Reviews

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9.93 /10

Based on 53 reviews over the past 12 months

Quality of work

9.89

Reliability

9.98

Communication

9.92

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for their prompt, efficient, and professional service, often highlighting their excellent communication and high standard of work. They are also frequently described as friendly, helpful, and tidy, with many recommending them for future jobs.

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Reviews (153)

  • Sue T
    10

    Electric shower heater fitted

    Posted 1 week ago

    We had bought a new electric shower heater and requested Mr Flowers to fit it for us. He came promptly and was very efficient when carrying out the fitting, and his charges were very reasonable. I highly recommend him to anyone who needs a good plumber and electrician.
    Verified reviewer
    Job location: NR6

    Response from Flower's Plumbing & Heating

    Thank you 😊

  • Jack B
    10

    Replacing the flush valve on my toilet

    Posted 22 January

    Great experience, quick response to initial messages and quick to get booked in, really friendly and quick service
    Job location: NR3

    Response from Flower's Plumbing & Heating

    Thank you for your lovely words.

  • James R
    10

    Toilet cistern repair

    Posted 21 January

    From initial interest in my posted job to completion James has made the whole process a breeze. The job was discussed thoroughly before hand and a reasonable estimate of price given. When at property James was tidy and professional. Our toilet is back to working at its best again. Would highly recommend and have already booked in again for a boiler service later in the year.
    Job location: NR6

    Response from Flower's Plumbing & Heating

    Thank you for your kind words. It helps massively

  • Claire A
    10

    Boiler service and bleed 2 problem radiators.

    Posted 16 January

    Swift response. Professional service. Carried out service and bled radiators as an extra. Thank you, Will use again!
    Verified reviewer
    Job location: NR3
  • Damien M
    9.67

    New for old shower fitted

    Posted 31 December 2025

    attended property without anyone home and got on with the job. installation was completed quickly and well .
    Job location: NR3
  • 9.67

    Gas boiler annual inspection

    Posted 10 December 2025

    Didn't have to wait long for an appointment for James to do the annual inspection of my gas boiler as another tradesman had let me down. Carried out the job efficiently and was happy to answer questions and give recommendations.
    Verified reviewer
    Job location: NR8

    Response from Flower's Plumbing & Heating

    Thanks for your kind words; it means a lot.

Photos

Company Info

Owner

Mr James Flower

Sole Trader

2 years on Checkatrade

VAT Registered

No

Cards AcceptedDomestic WorkFree EstimatesInsurance Work Undertaken

Hello! I'm James Flower, a seasoned Plumbing & Heating engineer with a decade of industry experience. My career began with an 10-year tenure at British Gas, where I developed a deep understanding and mastery of plumbing and heating systems. 4 years ago, I embarked on my entrepreneurial journey by founding Flowers Plumbing & Heating, driven by a passion for providing personalized, high-quality services.

Comprehensive Services

I offer a wide range of plumbing and heating services to meet all your needs:

  • Tap Services: Whether you need a tap installed, repaired, or replaced, I ensure smooth and efficient water flow throughout your home.
  • Main Stopcock Replacement: I provide precise and efficient replacements to help you control your water supply with ease.
  • Radiators and Heating Systems: From installation to maintenance, I ensure your radiators and heating systems are operating at peak performance, keeping your home warm and comfortable.
  • Boiler Installations: I specialize in the installation of new boilers, prioritizing energy efficiency and reliability to provide you with long-term comfort and savings.
  • Boiler Servicing and Repairs: Trained by Worcester Bosch, I handle service, maintenance, and complex boiler breakdowns with expert precision.
  • Emergency Plumbing and Heating Services: I offer rapid response solutions for any plumbing or heating emergencies, ensuring your home is back to normal as quickly as possible.

Certifications and Training

I am Gas Safe registered, a testament to my commitment to safety and quality. Additionally, my specialized training with Worcester Bosch equips me with the skills to handle any boiler-related issues, ensuring your heating system is in the best hands.

Commitment to Excellence

At Flowers Plumbing & Heating, I am dedicated to delivering exceptional service characterized by:

  • Quality Workmanship: Every job, big or small, is approached with meticulous attention to detail and a commitment to excellence.
  • Customer Satisfaction: Your satisfaction is my priority. I strive to exceed your expectations through reliable, friendly, and professional service.
  • Transparent Communication: I believe in clear and open communication. I keep you informed throughout the process, ensuring you understand the work being done and the costs involved.
  • Timely and Efficient Service: I value your time and ensure that all services are completed promptly without compromising on quality.

Why Choose Me?

  • Experience and Expertise: With 10 years of experience and extensive training, I bring a wealth of knowledge to every job.
  • Personalized Service: As the owner and operator of my business, I provide personalized attention and tailor my services to meet your specific needs.
  • Trusted Professional: My background with British Gas and my Gas Safe registration give you peace of mind knowing you are working with a trusted professional.

Let Flowers Plumbing & Heating be your go-to solution for all your plumbing and heating needs. Contact me today to schedule a service or consultation. Your home’s comfort and functionality are my top priorities, and I look forward to serving you.

Accreditations and awards

Worcester Bosch Group
Worcester Bosch Group

This trade passed up to 12 Checkatrade vetting checks

Member since May 2024

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  • County court judgement

  • Open source media

Business checks

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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