Fletcher Lock & Safe
Sunderland, Tyne and Wear
Checkatrade member since April 20165
Services
- Digital Smart Door Lock Installation
- Doors Opened / Unlocked
- Emergency Locksmith Service
- Lock Fitting
- Lock Repair
- Security Door Locks
- Snap Locks
- Window Lock Fitting
- Window Lock Repair
Customer Reviews
Write a review10 /10
Based on 18 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (421)
10 Highly recommend for rapid response
Posted 03 March
Excellent work from father and son. Came directly from another job within 1 hour after we were locked out. The whole locking mechanism needed replacement and they returned shortly after getting us in with the replacement parts. Highly recommendedVerified reviewerJob location: SR610 Lovely lads who sorted out problem promptly.
Posted 03 March
Paul and Layton came out at very short notice to sort out lock on toilet door for my elderly mother in South Bents. Layton sorted problem out very quickly and both father and son were very thoughtful towards my mam. Thank youVerified reviewerJob location: SR610 Excellent, friendly service
Posted 28 February
Layton talked us through the problem with our lock and fitted a new one within minutes. He gave us advice on what to use to maintain it in the future and realigned the door to make sure the handle would turn easier. A brilliant service - would definitely recommend!Verified reviewerJob location: SR210 Good honest tradesman
Posted 24 February
Fixed our PVC conservatory door lock. Good communication, quick no nonsense, turned out to be a cheaper fixed so he reduced the price. Good honesty tradesman.Verified reviewerJob location: SR210 Locked upvc door
Posted 23 February
Excellent work carried out. Lock was jammed and fixed with ease. Really nice man who talked us through what was needed and would highly recommend.Verified reviewerJob location: SR510 Excellent prompt service
Posted 30 November 2025
Our front door would not lock. Contacted Paul who came out on the same day. Identified and explained the problem. We needed a new locking mechanism. Paul did a temporary repair and returned a couple of days later to complete the job. Paul was prompt, efficient and friendly and I would recommendVerified reviewerJob location: NE31
Photos
Company Info
Owner
Mr Paul Fletcher
Sole Trader
10 years on Checkatrade
VAT Registered
No
Fletcher Locksmiths have been trading in The North East as locksmiths for over 39 years with a retail shop in Fulwell Sunderland that offers key cutting ect and a unit at Pennywell Sunderland for our range of safes etc.
We have been recognised for our efforts during the Corona Pandemic. We have made local and national news helping NHS, key workers and religious institutions. We have supported our great front-line workers and hope that you can choose us as your locksmith.
Our call out service covers the Northeast area.
We are a family business that has built a great reputation over the years for quality, discretion and affordable prices.
We can usually give a fixed price over the phone.
If you can provide photos of door/broken lock, it`s always a massive help before we call-out.
We use WhatsApp, email and messenger. It's hard for you to know what type of lock you have and a picture makes it so much easier for us to understand what lock you require.
Upvc door problems seem to be our main work nowadays with failed lock mechanisms and door barrels being the most common faults
Our Locksmiths are also trained to work on Wooden Doors and mortice locks as most doors were wooden when we started out.
This trade passed up to 12 Checkatrade vetting checks
Member since April 2016
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