Trade cover image

Fletcher Lock & Safe

10/10

Sunderland, Tyne and Wear

Checkatrade member since April 2016
5

Services

  • Digital Smart Door Lock Installation
  • Doors Opened / Unlocked
  • Emergency Locksmith Service
  • Lock Fitting
  • Lock Repair
  • Security Door Locks
  • Snap Locks
  • Window Lock Fitting
  • Window Lock Repair

Customer Reviews

Write a review

10 /10

Based on 15 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (415)

  • 10

    Internal door latch would not retract, mechanism broken

    Posted 5 days ago

    Discovered an Internal door latch mechanism had broken and consequently I was unable to open the door. Phoned Fletchers, Paul took the call and quickly arranged for a locksmith to attend. Layton arrived in an hour and quickly assessed the issue and remedied the problem in a very professional manner, very good workmanship and very tidy. I would definitely use them again.
    Verified reviewer
    Job location: SR6
  • 10

    Quick response, efficient friendly manner

    Posted 1 week ago

    Prompt response to my call. Layton. Paul’s son came out within the hour and replaced mechanism in metal door. I was very impressed with his work, he was very cheerful young man. I would definitely recommend to friends and family
    Verified reviewer
    Job location: NE33
  • 10

    Locked Out but Not For Long

    Posted 04 September

    Paul and his son came out promptly to Whitburn, South Tyneside. They tried to resolve the problem a number of ways before drilling the lock and installing a new one. Polite and tidy. Great job from a knowledgable team. Before arrival I asked for estimated price, it was bang on and good value for money.
    Verified reviewer
    Job location: SR6
  • 10

    10/10 service

    Posted 10 August

    10/10 service - lost a house key and had no way of getting in managed to arrange to come out quickly and sorted the lock out in no time would highly recommend
    Verified reviewer
    Job location: SR6
  • 10

    Excellent service

    Posted 24 July

    Lovely helpful,quick,considerate and Sorted quickly . Lovely lad called Layton , definitely recommend him and would use again if needed.
    Verified reviewer
    Job location: SR6
  • 10

    Friendly, genuine, and able to come on the same day I phoned them

    Posted 16 July

    I had contacted on Monday as I needed a window lock and door lock fixed. They were able to come the same day and quickly identify the problems with both locks. They advised about what work would be practical to do against the cost involved, and I thought they were honest lads who didn't try to pressure me into paying for unneeded work. I would happily use again and will be my first port of call for any future work.
    Verified reviewer
    Job location: NE12

Photos

Company Info

Owner

Mr Paul Fletcher

Sole Trader

9 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Fletcher Locksmiths have been trading in The North East as locksmiths for over 39 years with a retail shop in Fulwell Sunderland that offers key cutting ect and a unit at Pennywell Sunderland for our range of safes etc.

We have been recognised for our efforts during the Corona Pandemic. We have made local and national news helping NHS, key workers and religious institutions. We have supported our great front-line workers and hope that you can choose us as your locksmith.

Our call out service covers the Northeast area.


We are a family business that has built a great reputation over the years for quality, discretion and affordable prices.

We can usually give a fixed price over the phone.


If you can provide photos of door/broken lock, it`s always a massive help before we call-out.

We use WhatsApp, email and messenger. It's hard for you to know what type of lock you have and a picture makes it so much easier for us to understand what lock you require.


Upvc door problems seem to be our main work nowadays with failed lock mechanisms and door barrels being the most common faults

Our Locksmiths are also trained to work on Wooden Doors and mortice locks as most doors were wooden when we started out.

This trade passed up to 12 Checkatrade vetting checks

Member since April 2016

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  • County court judgement

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