Firstresponse360 Ltd

Reviews (167)

• 10

  Highly recommended! Great communication and very professional

  Posted 07 March

  I recently had Haroon and Adil over to install my boiler and I couldn’t be more pleased with how it went. From start to finish, they were completely professional - punctual, tidy, and clearly knew their stuff. What really stood out was how well they communicated everything. They took the time to explain what they were doing in plain, simple terms without ever making me feel like I was out of the loop. I felt genuinely confident that the job was being done right. Would absolutely recommend them to anyone.
  Job location: BL1

  Response from Firstresponse360 Ltd

  Hi Rayyan, Thanks for the great review, we really appreciate it. Glad you were happy with the installation and the service. It was a pleasure doing the job for you. If you ever need anything in the future, just give us a shout. Thanks again 😊

• J
  Jozsef C
  10

  Quick, accurate professional job. it was done within an hour of my enquiery.

  Posted 15 December 2025

  great work done by the engineer.
  Job location: BL2

  Response from Firstresponse360 Ltd

  Hi Jozsef 😊 Thanks for the review, we really appreciate it. Glad we could get to you quickly and get the job sorted for you. If you ever need anything in the future, feel free to get in touch.

• C
  Chloe D
  10

  Helpful

  Posted 07 December 2025

  Adil was excellent and identified the issue with the boiler very methodically, and he worked cleanly. Boiler has been working well today after Adil left and I will keep an eye on it over the next week as agreed to check whether there's any further issues (but it's looking positive so far!) Very grateful for the speediness of your offer to help after I posted.
  Verified reviewer
  Job location: BL8

  Response from Firstresponse360 Ltd

  Hi Chloe 😊 Thank you for the lovely review, it’s much appreciated. I’m glad to hear the boiler was running well after the visit and hopefully it’s continued to behave itself since then! If you ever need any help in the future, feel free to get in touch.

• A
  Alistair K
  10

  Needed boiler servicing and radiators checking as they weren't working properly

  Posted 27 November 2025

  Adil was really quick to come round and explained all the options and costs clearly. He was able to fix our problems quickly and give good advice on maintenance.
  Verified reviewer
  Job location: M28
• 10

  Cheers

  Posted 17 November 2025

  Thank you 👍
  Verified reviewer
  Job location: BL4
• C
  Chris W
  10

  Very good service

  Posted 15 November 2025

  Spoke with a member of the team. Engineer arrived on the agreed date and was very polite and courteous. Very happy with service received. Thank you
  Verified reviewer
  Job location: BL4