First Plumb Scotland Limited

Reviews (176)

• I
  Ian M
  10

  Cylinder replacment - first class job!

  Posted 1 week ago

  I originally just wanted my shower pump replaced but went for a change of cylinder to boost the pressure Job completed satisfactorily at the time stated and no mess! Tommy very professional and kept me updated throughout. ⭐⭐⭐⭐⭐
  
  Verified reviewer
  Job location: KY2
• 10

  New boiler

  Posted 23 September

  Very fast, efficient service from Tommy. New combi boiler was fitted to replace an existing old existing one, excellent job done and very tidy.
  Verified reviewer
  Job location: KY5
• V
  Val J
  0

  lack of contact

  Posted 18 September

  Made initial contact to say interested in job and what was my availability. Was free two whole days (Thurs and Fri). Was offered Fri between 12noon and 4pm but asked for between 1pm and 4pm to allow me have a lunch break. Never heard from them again nor did they show up on the Fri.
  Verified reviewer
  Job location: EH10

  Response from First Plumb Scotland Limited

  Hi I’m sorry but you said you were free all day for two days, we then gave you a slot that then you said was not good on the days you said you were free all day. I appreciate your dissatisfaction but a simple phone call to us would have resolved.

• 10

  First “class” plumb solutions

  Posted 18 September

  I was fortunate enough to have my bathroom renovated by Liam and his team. Right from the first line of communication Liam was very responsive and efficient. No hard sell, was given the brochures and samples to look through of very high quality products with a good lengthy guarantee. Any questions Liam was a phone call away or a visit. Liam, Rico and Tommy worked in my house. They were a real pleasure to have around and were pleasant and polite and went beyond the call of duty. Arrived on time, kept me up to date. The job ran smoothly. I would not hesitate to recommend or use again.
  Verified reviewer
  Job location: KY7
• C
  Clare M
  10

  A little thank you

  Posted 18 September

  Although the job did not go ahead I found communication very good and expert advice, thank you.
  Verified reviewer
  Job location: EH28

  Response from First Plumb Scotland Limited

  Thanks very much for the nice review Clare, Much appreciated.

• 10

  Highly recommend

  Posted 28 August

  Thanks to Liam and his team I've a bathroom to be proud of. No hard sell no hassle. Trustworthy workers. Small issue with shower installation, no fault of theirs, rectified promptly. Highly recommend.
  Verified reviewer
  Job location: KY7