First Contact Fire & Security Ltd
Southampton,
Checkatrade member since 201310
Customer Reviews
Write a review9.81 /10
Based on 121 reviews over the past 12 months
Quality of work
9.82
Reliability
9.76
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
First Contact Fire and Security consistently receives praise for their prompt, professional, and efficient service, with knowledgeable engineers who are punctual and polite. Customers appreciate the thoroughness of the service and the clear communication provided, though some have noted that their services can be pricey.
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Reviews (622)
10 Annual alarm service
Posted 2 days ago
Annual service conducted by a very pleasant engineer.Verified reviewerJob location: SO2110 Burglar alarm service
Posted 03 June
Service was excellent, the technician was helpful and knowledgeable and very polite and friendly, a first rate service,Verified reviewerJob location: PO1210 Alarm Service & Maintenance
Posted 31 May
Ben arrived on time and got to work straight away. He was pleasant, polite and very efficient, taking the time to explain everything. Would highly recommend.Verified reviewerJob location: SO2110 Service of our alarm system
Posted 19 May
Very good service as always.Verified reviewerJob location: PO1210 Annual alarm service
Posted 17 May
Very pleased with the annual service provided. Easy to book a convenient date and the technician was efficient and professionalVerified reviewerJob location: PO1410 Annual servicing of our alarm & CCTV systems.
Posted 08 May
Completed with the usual professionalism, speed & efficiency. Always helpful. Aways to time.Verified reviewerJob location: SO23
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Company Info
Owner
Mr Brett Wood
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 206013466
First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.
Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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