Trade cover image

First Contact Fire & Security Ltd

9.92/10

Southampton,

Checkatrade member since August 2013
10

Services

  • Burglar Alarm - Installation
  • CCTV - Installation
  • Call / Door Entry Systems
  • Security Solutions / Access Control
  • Fire Alarm Installation
  • Intercom Entry Systems
  • Biometric Security Systems
  • Security Assessment
  • Electric Gate Supplier
  • Intruder Alarms
  • Gate Automation
  • Security Barriers
  • Alarm Response
  • Scaffold Alarms
  • Emergency Alarms / Security Service
  • Burglar Alarm Servicing
  • Electric Gate Repair
  • Fire Alarm Servicing
  • Burglar Alarm - Supply & Installation
  • CCTV - Supply & Installation

Customer Reviews

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9.92 /10

Based on 93 reviews over the past 12 months

Quality of work

9.9

Reliability

9.91

Communication

9.93

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this trade as professional, friendly, and reliable, with many highlighting their quick response times and knowledgeable engineers. Reviewers often praise the team for their clear communication and for being tidy and respectful in their homes.

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Reviews (669)

  • 10

    Friendly service. Quick to respond.

    Posted 2 days ago

    The team were all very helpful and understood our needs. They provided clear instructions to ensure we were full happy before leaving. We had a new alarm bell fitted and panel upgrade. We also subscribed the to mobile app to control the system remotely. Easy to follow and happy with the results.
    Job location: SO53
  • 10

    20 years looking after our security

    Posted 10 December

    We have had this company for over twenty years and the technicians are always thorough, servicing the alarm and CCTV systems. Very tidy and even take their shoes off when in the house. Helpful staff on the phone in case of need. No hesitation in recommending this company.
    Verified reviewer
    Job location: PO11
  • 10

    Problem Solved

    Posted 05 December

    Issues had been caused by interruptions to the power supply. The technician fully explained the cause and fixed the problem
    Verified reviewer
    Job location: PO13
  • 10

    Fantastic customer service

    Posted 05 December

    Recently moved into a property with a First Contact alarm system. Really helpful engineer who came out on short notice to get us set up. Would highly recommend
    Job location: SO15
  • 10

    Alarm maintenance, friendly and professional

    Posted 05 December

    Maintenance contractor checking that everything works properly. This alarm has never failed me as they use proper equipment. The engineer who came is very professional and took time to answer my questions It’s very helpful that he took his shoes off too, they think of us and respect our property. 5⭐️job
    Verified reviewer
    Job location: PO10
  • 10

    Efficient & Pleasant

    Posted 04 December

    Efficient friendly and helpful service. Have relied on First Contact for many years and have not been let down.
    Verified reviewer
    Job location: PO13

Photos

Company Info

Owner

Mr Brett Wood

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 206013466

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.

Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2013

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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