First Contact Fire & Security Ltd
Southampton,
Checkatrade member since August 201310
Services
- Burglar Alarm - Installation
- CCTV - Installation
- Call / Door Entry Systems
- Security Solutions / Access Control
- Fire Alarm Installation
- Intercom Entry Systems
- Biometric Security Systems
- Security Assessment
- Electric Gate Supplier
- Intruder Alarms
- Gate Automation
- Security Barriers
- Alarm Response
- Scaffold Alarms
- Emergency Alarms / Security Service
- Burglar Alarm Servicing
- Electric Gate Repair
- Fire Alarm Servicing
- Burglar Alarm - Supply & Installation
- CCTV - Supply & Installation
Customer Reviews
Write a review9.93 /10
Based on 85 reviews over the past 12 months
Quality of work
9.92
Reliability
9.93
Communication
9.94
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this trade for their professional, friendly, and helpful service. Engineers are frequently described as punctual, efficient, and respectful of customers' homes, often taking the time to explain everything clearly.
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Reviews (674)
- KKathy T
10 Burglar alarm maintenance
Posted 6 days ago
Very professional guy and very helpful. All sorted quickly . Very happyVerified reviewerJob location: PO14 9 Great Service
Posted 26 January
Been dealing with First Contact for many years now. Always great service - courteous, punctual and advise what needs to be done and how much it will cost. Would definitely recommend.Verified reviewerJob location: SO5310 Efficient and friendly.
Posted 21 January
Ben arrived exactly as expected and was very efficient and friendly. A good experience thanks! Nick B-BVerified reviewerJob location: SO21- DDavid J
10 Yearly service
Posted 14 January
Easy to book. Arrived when promised and did an excellent job within 45 minutes.12Verified reviewerJob location: SO32 10 Alarm annual service
Posted 08 January
Work completed and agent was polite and professionalVerified reviewerJob location: PO1210 Friendly service. Quick to respond.
Posted 17 December 2025
Job location: SO53The team were all very helpful and understood our needs. They provided clear instructions to ensure we were full happy before leaving. We had a new alarm bell fitted and panel upgrade. We also subscribed the to mobile app to control the system remotely. Easy to follow and happy with the results.
Photos
Company Info
Owner
Mr Brett Wood
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 206013466
First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.
Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2013
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Qualifications and accreditations
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