First Contact Fire & Security Ltd
Southampton,
Checkatrade member since August 201310
Customer Reviews
Write a review9.84 /10
Based on 117 reviews over the past 12 months
Quality of work
9.84
Reliability
9.81
Communication
9.95
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, punctual, and efficient service. Reviewers frequently describe the engineers as polite, knowledgeable, and helpful during annual servicing and installations.
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Reviews (632)
10 A knowledgeable and efficient firm.
Posted 24 July
Job location: PO13Annual maintenance. I have used this firm for years as they took over the service contracts from the previous company that had installed the system in our house. They have always been reliable, thorough and efficient and do just what is required. No issues have occurred with the system so I have not needed to call them in an emergency.10 Routine annual service for burglar alarm
Posted 07 July
Completely satisfactory service from an engineer we had met on previous occasions. Similar good experience before the visit with alarm firm's office staff being most helpful in arranging appointment at time and date most suitable to us.Verified reviewerJob location: SO5110 Servicing of Burglar Alarm
Posted 04 July
First Contact Fire & Security service our house alarm annually. The technician is always polite,on time and very thorough he always takes the time to update us on what he has done during his visit and is a credit to his company. First Contact are contactable 24/7 if a problem were to arise and are very reasonably priced for all year round peace of mind.Verified reviewerJob location: PO710 Alarm service
Posted 03 July
2xengineers came out to service alarm Very polite professional engineersVerified reviewerJob location: SO5310 Annual service inspection of the systems for Security and CCTV
Posted 03 July
Very efficient visit, clearly explained and documented. Systems all OK and the Apps on our iPhones were updated and thus simplified. Ben was patient and helpful. Well Done 👍👍Verified reviewerJob location: SO519 Annual maintenance of intruder alarm
Posted 02 July
Engineer was on time and polite. The work was completed quickly with no mess or undue inconvenienceVerified reviewerJob location: SO31
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Company Info
Owner
Mr Brett Wood
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 206013466
First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.
Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.
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This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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