Trade cover image

First Contact Fire & Security Ltd

9.9/10

Southampton,

Checkatrade member since August 2013
10

Services

  • Burglar Alarm - Installation
  • CCTV - Installation
  • Call / Door Entry Systems
  • Security Solutions / Access Control
  • Fire Alarm Installation
  • Intercom Entry Systems
  • Biometric Security Systems
  • Security Assessment
  • Electric Gate Supplier
  • Intruder Alarms
  • Gate Automation
  • Security Barriers
  • Alarm Response
  • Scaffold Alarms
  • Emergency Alarms / Security Service
  • Burglar Alarm Servicing
  • Electric Gate Repair
  • Fire Alarm Servicing
  • Burglar Alarm - Supply & Installation
  • CCTV - Supply & Installation

Customer Reviews

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9.9 /10

Based on 70 reviews over the past 12 months

Quality of work

9.86

Reliability

9.93

Communication

9.9

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, punctual, and efficient service. The engineers are often highlighted for being friendly, polite, and taking the time to explain their work clearly.

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Reviews (704)

  • 9.67

    First Contact are First Rate.

    Posted 2 days ago

    I had a routine maintenance check up by this company. The representative was very polite and knowledgeable. They took me through how to set and reset my house alarm ( again) with great patience. Highly recommend this company, my neighbours also use them. A*
    Verified reviewer
    Job location: PO8
  • 10

    Good Service

    Posted 08 August

    Very easy to deal with & arrange. The Engineer turned up on time, and was a very pleasant guy. He explained things clearly and demonstrated what was wrong with the system and why it had gone off after a power cut. We are taking out a contract with this company over two years. I would certainly recommend them
    Verified reviewer
    Job location: SO52
  • Ellie S
    10

    Very good

    Posted 07 August

    Booked in straight forward and job done quickly
    Verified reviewer
    Job location: SO31
  • 10

    Excellent Service!

    Posted 05 August

    Our engineer turned up exactly on time and carried out the job quickly and professionally. Everything was explained and the job was completed with ease! Thanks First Contact!
    Verified reviewer
    Job location: SO50
  • 10

    Great company they fit in with your needs and time

    Posted 09 July

    I went out forgetting i had a appointment but no problem quick ring by a lovely gentleman and I came back asap 'sorry' . The 2 gents did their work quietly and considerately and cleanly as well. Lovely job well done
    Verified reviewer
    Job location: SO50
  • 10

    Top Quality

    Posted 02 July

    The Install went very smoothly. You can see a professional job was done and to top things off they even hoovered up afterwards
    Verified reviewer
    Job location: SO17

Photos

Company Info

Owner

Mr Brett Wood

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 206013466

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.

Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2013

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  • County court judgement

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  • County court judgement

  • Enhanced business check

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