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First Contact Fire & Security Ltd

9.81/10

Southampton,

Checkatrade member since 2013
10

Customer Reviews

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9.81 /10

Based on 121 reviews over the past 12 months

Quality of work

9.82

Reliability

9.76

Communication

9.96

What customers are saying

AI-generated from customer reviews over last 24 months

First Contact Fire and Security consistently receives praise for their prompt, professional, and efficient service, with knowledgeable engineers who are punctual and polite. Customers appreciate the thoroughness of the service and the clear communication provided, though some have noted that their services can be pricey.

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Reviews (622)

  • 10

    Annual alarm service

    Posted 2 days ago

    Annual service conducted by a very pleasant engineer.
    Verified reviewer
    Job location: SO21
  • 10

    Burglar alarm service

    Posted 03 June

    Service was excellent, the technician was helpful and knowledgeable and very polite and friendly, a first rate service,
    Verified reviewer
    Job location: PO12
  • 10

    Alarm Service & Maintenance

    Posted 31 May

    Ben arrived on time and got to work straight away. He was pleasant, polite and very efficient, taking the time to explain everything. Would highly recommend.
    Verified reviewer
    Job location: SO21
  • 10

    Service of our alarm system

    Posted 19 May

    Very good service as always.
    Verified reviewer
    Job location: PO12
  • 10

    Annual alarm service

    Posted 17 May

    Very pleased with the annual service provided. Easy to book a convenient date and the technician was efficient and professional
    Verified reviewer
    Job location: PO14
  • 10

    Annual servicing of our alarm & CCTV systems.

    Posted 08 May

    Completed with the usual professionalism, speed & efficiency. Always helpful. Aways to time.
    Verified reviewer
    Job location: SO23

Photos

Company Info

Owner

Mr Brett Wood

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 206013466

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.

Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2013

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  • Qualifications and accreditations

  • County court judgement

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  • County court judgement

  • Public Liability Insurance

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