First Contact Fire & Security Ltd
Southampton,
Checkatrade member since August 201310
Services
- Burglar Alarm - Installation
- CCTV - Installation
- Call / Door Entry Systems
- Security Solutions / Access Control
- Fire Alarm Installation
- Intercom Entry Systems
- Biometric Security Systems
- Security Assessment
- Electric Gate Supplier
- Intruder Alarms
- Gate Automation
- Security Barriers
- Alarm Response
- Scaffold Alarms
- Emergency Alarms / Security Service
- Burglar Alarm Servicing
- Electric Gate Repair
- Fire Alarm Servicing
- Burglar Alarm - Supply & Installation
- CCTV - Supply & Installation
Customer Reviews
Write a review9.9 /10
Based on 70 reviews over the past 12 months
Quality of work
9.86
Reliability
9.93
Communication
9.9
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, punctual, and efficient service. The engineers are often highlighted for being friendly, polite, and taking the time to explain their work clearly.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (704)
9.67 First Contact are First Rate.
Posted 2 days ago
I had a routine maintenance check up by this company. The representative was very polite and knowledgeable. They took me through how to set and reset my house alarm ( again) with great patience. Highly recommend this company, my neighbours also use them. A*Verified reviewerJob location: PO810 Good Service
Posted 08 August
Very easy to deal with & arrange. The Engineer turned up on time, and was a very pleasant guy. He explained things clearly and demonstrated what was wrong with the system and why it had gone off after a power cut. We are taking out a contract with this company over two years. I would certainly recommend themVerified reviewerJob location: SO52- EEllie S
10 Very good
Posted 07 August
Booked in straight forward and job done quicklyVerified reviewerJob location: SO31 10 Excellent Service!
Posted 05 August
Our engineer turned up exactly on time and carried out the job quickly and professionally. Everything was explained and the job was completed with ease! Thanks First Contact!Verified reviewerJob location: SO5010 Great company they fit in with your needs and time
Posted 09 July
I went out forgetting i had a appointment but no problem quick ring by a lovely gentleman and I came back asap 'sorry' . The 2 gents did their work quietly and considerately and cleanly as well. Lovely job well doneVerified reviewerJob location: SO5010 Top Quality
Posted 02 July
The Install went very smoothly. You can see a professional job was done and to top things off they even hoovered up afterwardsVerified reviewerJob location: SO17
Photos
Company Info
Owner
Mr Brett Wood
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 206013466
First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.
Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2013
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks




