Same Day Plumbing & Electrics

Reviews (719)

• 8

  Professional response to quote request

  Posted 21 April

  Prompt reply to quote request. Soon came. Polite and efficient. Only slight complaint not to respect my time slot and then xame late. Price as quoted
  Job location: OX28

  Response from Same Day Plumbing & Electrics

  Hello, thank you for your feedback,  address this issue so we don’t make the same mistake. Many thanks for your business. 

• C
  Christine C
  7

  Not Happy

  Posted 21 April

  Unfortunately the engineer had to go to screw fix twice, he did not check the bits he needed for both jobs before going. I would have thought a plumber would have carried piping for a leaking overflow pipe for a cistern. I heard him twice talking on the phone to someone on how to do the job. He was meant to change a washer in the tap for my water filter but unfortunately snapped the tap off instead. Very pleasant young man, but I WILL NOT BE USING THIS COMPANY again. They did however turn up when they said they would and communication was good.
  Job location: BA2

  Response from Same Day Plumbing & Electrics

  Hi Christine, thank you for your feedback. We’re sorry to hear you were not fully happy with the service provided. To clarify, the part required was a specialist item, so this was not something our engineer would routinely carry on the van. When you heard him on the phone, he was speaking with our office team to arrange and order the correct part needed for the job. While we appreciate your frustration, we do understand that the work was completed for you, we arrived when agreed, communication was maintained throughout, and we charged the amount that had been quoted.

• A
  Adam W
  10

  Issues resolved promptly and effectively

  Posted 21 April

  Had two good experiences with this company. Issues were resolved on the day and we have not had further leaks or problems. Always friendly on site too. Thanks for your help
  Job location: GL52
• D
  Dewald V
  10

  Quick and professional fix for running toilet

  Posted 21 April

  The tradespersons was on-time, friendly and professional. They quickly assessed what needed to be done, got the necessary parts from a local store and did the repair. Everything ran on time and is working great now.
  Verified reviewer
  Job location: BA1
• G
  Graham H
  10

  Installed washing machine and renewed waste pipework

  Posted 21 April

  Great service from Dan with a friendly smile.
  Job location: BA10
• J
  Joseph H
  10

  Fitting new radiator, removing old AC unit

  Posted 21 April

  Mike was very helpful and informative. He removed an old radiator and chased pipes through the concrete floor. Answered all my questions and gave good helpful explanations to work he had done. Did a very good job and a very good cleanup afterwards.
  Verified reviewer
  Job location: RG4