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First1Right Plumbing & Heating

9.87/10

Guildford, Surrey

Checkatrade member since August 2018
5

Services

  • General Plumbing
  • Radiator Installation
  • Unvented Hot Water Cylinder Installation
  • Water Supply Pipe Repairs
  • Water Leak Detection
  • Shower Installation
  • Power Flushing
  • Plumbing Repairs
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Pumps Installation
  • Tap Repair
  • Blocked Sinks
  • Blocked Baths
  • Blocked Toilets
  • Pipe Fitter
  • Emergency Plumber Service
  • Bathroom & Kitchen Plumbing
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Repair
  • Unvented Hot Water Cylinder Servicing / Repair

Customer Reviews

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9.87 /10

Based on 132 reviews over the past 12 months

Quality of work

9.87

Reliability

9.87

Communication

9.89

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professionalism, reliability, and excellent communication from booking to job completion, frequently highlighting the team's punctuality and high-quality, friendly service.

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Reviews (863)

  • 10

    Great experience - highly recommend

    Posted 1 week ago

    The Frist1Rigth team were great from start to finish. Melanie was able to sort someone to do the work within a few days of me calling. Toby was a delight and went out of his way to talk me through the work he was going to do and fixed the actual root issue rather than just the problem I had noticed. They will be my first call for any future plumbing issues. Thanks team!
    Verified reviewer
    Job location: GU34
  • 10

    Would highly recommend

    Posted 22 December 2025

    Each time that I’ve dealings with First1Right Plumbing & Heating I have found them professional and customer focussed from the first contact right through to job completion. I’d happily recommend them
    Job location: KT24
  • 10

    superb

    Posted 22 December 2025

    Superb company; great technicians, prompt and reliable
    Verified reviewer
    Job location: GU3
  • 8

    Central Heating Power Flush

    Posted 21 December 2025

    Ryan carried out a power flush on our heating system which had the desired effect of significantly improving the radiators heat. He carried out all the required work with confidence and provided useful information for future requirements. Office backup for the booking was good too.
    Verified reviewer
    Job location: GU1
  • 10

    Immediate response and quick solution to our problem!

    Posted 12 December 2025

    I contacted First1Right Plumbing and Heating due to my father's shower having stopped working - due to his ill health, a quick fix was vital. First1Right Plumbing and Heating came out that day, temporarily fixed the problem until the parts had arrived a week later, and then came back to fix it quickly and with ease. I will be using First1Right Plumbing and Heating for any plumbing needs from now on!
    Verified reviewer
    Job location: GU3
  • 10

    Simply Superb

    Posted 06 December 2025

    Gary and his team are my first point of contact for all plumbing needs. They have done several jobs at my property - professional, knowlodgeable, experienced and enjoy solving difficult plumbing problems. This time around they were able to resolve an issue in 15 mins that a Dyno-Rod British Gas plumber couldn't inspite spending a hour at my home. Thank You Gavin, Toby, Ryan and Mel.
    Verified reviewer
    Job location: GU21

Photos

Company Info

Owner

Mr Gary Bullen

Ltd Company

8 years on Checkatrade

VAT Registered

Yes: 995974139

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

At First1Right Plumbing & Heating we believe that customer service should not be a department, it should be the entire company. That's why we constantly evolve in what we do to ensure that we always add value for our customers. After working in some of London's biggest and most prestigious plumbing and heating companies for almost a decade, I decided to break away and set up a company that could offer the same exceptional workmanship at a better price to the customer while focussing on a bespoke customer service experience that is unique to so few companies these days.


With over 25 years’ experience in the industry, we at First1Right Plumbing & Heating know that no job is ever exactly the same and neither are two customers. That's why we tailor make our appointments, quotations and jobs around each individual customer, so that you always feel taken care of and your home or business is always looked after at a time that suits you.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2018

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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