First1Right Plumbing & Heating
Guildford, Surrey
Checkatrade member since August 20185
Services
- General Plumbing
- Radiator Installation
- Unvented Hot Water Cylinder Installation
- Water Supply Pipe Repairs
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Repairs
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Tap Repair
- Blocked Sinks
- Blocked Baths
- Blocked Toilets
- Pipe Fitter
- Emergency Plumber Service
- Bathroom & Kitchen Plumbing
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Repair
- Unvented Hot Water Cylinder Servicing / Repair
Customer Reviews
Write a review9.87 /10
Based on 132 reviews over the past 12 months
Quality of work
9.87
Reliability
9.87
Communication
9.89
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professionalism, reliability, and excellent communication from booking to job completion, frequently highlighting the team's punctuality and high-quality, friendly service.
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Reviews (863)
10 Great experience - highly recommend
Posted 1 week ago
The Frist1Rigth team were great from start to finish. Melanie was able to sort someone to do the work within a few days of me calling. Toby was a delight and went out of his way to talk me through the work he was going to do and fixed the actual root issue rather than just the problem I had noticed. They will be my first call for any future plumbing issues. Thanks team!Verified reviewerJob location: GU3410 Would highly recommend
Posted 22 December 2025
Job location: KT24Each time that I’ve dealings with First1Right Plumbing & Heating I have found them professional and customer focussed from the first contact right through to job completion. I’d happily recommend them10 superb
Posted 22 December 2025
Superb company; great technicians, prompt and reliableVerified reviewerJob location: GU38 Central Heating Power Flush
Posted 21 December 2025
Ryan carried out a power flush on our heating system which had the desired effect of significantly improving the radiators heat. He carried out all the required work with confidence and provided useful information for future requirements. Office backup for the booking was good too.Verified reviewerJob location: GU110 Immediate response and quick solution to our problem!
Posted 12 December 2025
I contacted First1Right Plumbing and Heating due to my father's shower having stopped working - due to his ill health, a quick fix was vital. First1Right Plumbing and Heating came out that day, temporarily fixed the problem until the parts had arrived a week later, and then came back to fix it quickly and with ease. I will be using First1Right Plumbing and Heating for any plumbing needs from now on!Verified reviewerJob location: GU310 Simply Superb
Posted 06 December 2025
Gary and his team are my first point of contact for all plumbing needs. They have done several jobs at my property - professional, knowlodgeable, experienced and enjoy solving difficult plumbing problems. This time around they were able to resolve an issue in 15 mins that a Dyno-Rod British Gas plumber couldn't inspite spending a hour at my home. Thank You Gavin, Toby, Ryan and Mel.Verified reviewerJob location: GU21
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Company Info
Owner
Mr Gary Bullen
Ltd Company
8 years on Checkatrade
VAT Registered
Yes: 995974139
At First1Right Plumbing & Heating we believe that customer service should not be a department, it should be the entire company. That's why we constantly evolve in what we do to ensure that we always add value for our customers. After working in some of London's biggest and most prestigious plumbing and heating companies for almost a decade, I decided to break away and set up a company that could offer the same exceptional workmanship at a better price to the customer while focussing on a bespoke customer service experience that is unique to so few companies these days.
With over 25 years’ experience in the industry, we at First1Right Plumbing & Heating know that no job is ever exactly the same and neither are two customers. That's why we tailor make our appointments, quotations and jobs around each individual customer, so that you always feel taken care of and your home or business is always looked after at a time that suits you.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2018
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