First1Right Plumbing & Heating
Guildford, Surrey
Checkatrade member since August 20185
Customer Reviews
Write a review9.92 /10
Based on 154 reviews over the past 12 months
Quality of work
9.89
Reliability
9.89
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this company as professional, friendly, and efficient, often praising their fast response times and clear communication. Reviewers frequently highlight the punctuality and high standard of work from the knowledgeable team.
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Reviews (825)
10 Fast, friendly and efficient service
Posted 2 days ago
A fabulous plumbing and heating company we have used on numerous occasions. The service is fast, friendly and efficient with every member of the team being extremely approachable and knowledgeable.Verified reviewerJob location: GU210 Excellent service
Posted 2 days ago
Job location: GU10Very happy with the service, prompt answering of calls, fair pricing and efficient service10 Great friendly service.
Posted 4 days ago
Clear, concise communication and pricing. Small plumbing job needed attention, I booked a day and was given a time slot, plumber arrived on time and carried out the work quickly and tidily. I was given a breakdown of the work carried out and parts used, which was followed up with an emailed invoice detailing the costs. Very friendly easy to deal with small business. Would recommend to anyone requiring plumbing services.Verified reviewerJob location: GU19.67 Excellent professional service
Posted 5 days ago
Job location: SL4Very helpful, friendly and professional service offered by the team and the plumber on the day. Would not hesitate to recommend and use First1Right again in the future.10 Professional
Posted 1 week ago
Job location: GU9Phoned when they said they were going to phone. Arrived when they said they were going to arrive. The job Toby was asked to do was more awkward and complicated than first thought but he completed it to a superb standard nonetheless. A huge thank you.10 Shower refit
Posted 29 July
Job location: GU52First1right plumbing were brilliant from start to finish. They are so helpful on the phone, organising everything was really easy. They went above and beyond and we are so happy with the shower space they completely refitted for us. They were really knowledgeable and took the time to explain everything to us. We will definitely be giving them a call next time we need any work done.
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Company Info
Owner
Mr Gary Bullen
Ltd Company
7 years on Checkatrade
VAT Registered
Yes: 995974139
At First1Right Plumbing & Heating we believe that customer service should not be a department, it should be the entire company. That's why we constantly evolve in what we do to ensure that we always add value for our customers. After working in some of London's biggest and most prestigious plumbing and heating companies for almost a decade, I decided to break away and set up a company that could offer the same exceptional workmanship at a better price to the customer while focussing on a bespoke customer service experience that is unique to so few companies these days.
With over 25 years’ experience in the industry, we at First1Right Plumbing & Heating know that no job is ever exactly the same and neither are two customers. That's why we tailor make our appointments, quotations and jobs around each individual customer, so that you always feel taken care of and your home or business is always looked after at a time that suits you.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2018
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