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First1Right Plumbing & Heating

9.88/10

Guildford, Surrey

Checkatrade member since August 2018
5

Services

  • General Plumbing
  • Radiator Installation
  • Unvented Hot Water Cylinder Installation
  • Water Supply Pipe Repairs
  • Water Leak Detection
  • Shower Installation
  • Power Flushing
  • Plumbing Repairs
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Pumps Installation
  • Tap Repair
  • Blocked Sinks
  • Blocked Baths
  • Blocked Toilets
  • Pipe Fitter
  • Emergency Plumber Service
  • Bathroom & Kitchen Plumbing
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Repair
  • Unvented Hot Water Cylinder Servicing / Repair

Customer Reviews

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9.88 /10

Based on 130 reviews over the past 12 months

Quality of work

9.87

Reliability

9.91

Communication

9.88

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as reliable, professional, and efficient, often highlighting the team's prompt service and excellent communication. Many reviewers are repeat clients who trust them for high-quality work and effective problem-solving.

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Reviews (882)

  • 10

    Great Service

    Posted 1 day ago

    The plumber arrived at the agreed time. Friendly and professional he soon completed the job in hand. He provided a great service. I have full confidence in this company.
    Verified reviewer
    Job location: GU16
  • 10

    Third year in a row, excellent service

    Posted 1 day ago

    Yearly service on boiler. Third year in a row we have used First Time Right, and always get excellent service.
    Verified reviewer
    Job location: GU2
  • 10

    Reliable company

    Posted 3 days ago

    The team were very helpful and reliable. Would definitely recommend this company. They are very professional.
    Verified reviewer
    Job location: GU9
  • 10

    Reliable local plumber

    Posted 07 February

    Gary and colleagues worked in our house to replace leaky and faulty taps in our kitchen and bathroom. It was done very competently and efficiently and I felt I was listened to and things were suitably explained. Gary and colleagues also did some work for my elderly mother to get proper water pressure to her bathroom sink. Mum had previously been ripped off by a shark who had charged her £700 and had not resolved the issue. Also Mel in the office was very helpful. I’m relieved to have found a reliable LOCAL plumber. Highly recommended!
    Verified reviewer
    Job location: GU2
  • 10

    Great Service

    Posted 06 February

    Really helpful and transparent team. I would highly recommend.
    Job location: KT1
  • 10

    Our go-to company for plumbing

    Posted 30 January

    We’ve used first1right quite a few times over the years and across a few properties. They’re always reliable, professional and good value. We don’t use anyone else now.
    Verified reviewer
    Job location: SW12

Photos

Company Info

Owner

Mr Gary Bullen

Ltd Company

8 years on Checkatrade

VAT Registered

Yes: 995974139

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

At First1Right Plumbing & Heating we believe that customer service should not be a department, it should be the entire company. That's why we constantly evolve in what we do to ensure that we always add value for our customers. After working in some of London's biggest and most prestigious plumbing and heating companies for almost a decade, I decided to break away and set up a company that could offer the same exceptional workmanship at a better price to the customer while focussing on a bespoke customer service experience that is unique to so few companies these days.


With over 25 years’ experience in the industry, we at First1Right Plumbing & Heating know that no job is ever exactly the same and neither are two customers. That's why we tailor make our appointments, quotations and jobs around each individual customer, so that you always feel taken care of and your home or business is always looked after at a time that suits you.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2018

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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