Trade cover image

First1Right Plumbing & Heating

9.87/10

Guildford, Surrey

Checkatrade member since August 2018
5

Services

  • General Plumbing
  • Radiator Installation
  • Unvented Hot Water Cylinder Installation
  • Water Supply Pipe Repairs
  • Water Leak Detection
  • Shower Installation
  • Power Flushing
  • Plumbing Repairs
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Pumps Installation
  • Tap Repair
  • Blocked Sinks
  • Blocked Baths
  • Blocked Toilets
  • Pipe Fitter
  • Emergency Plumber Service
  • Bathroom & Kitchen Plumbing
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Repair
  • Unvented Hot Water Cylinder Servicing / Repair

Customer Reviews

Write a review

9.87 /10

Based on 119 reviews over the past 12 months

Quality of work

9.86

Reliability

9.9

Communication

9.86

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its prompt, professional, and efficient service, highlighting the team's excellent communication and friendly approach. Reviewers frequently report a high standard of work and appreciate the efficiency from booking to job completion.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (947)

  • 10

    Leak detection

    Posted 1 day ago

    Leak detection required. First Right diagnosed issue related to washing machine. Prompt and courteous service.
    Verified reviewer
    Job location: GU16
  • 10

    Small honest friendly plumbing firm.

    Posted 2 days ago

    Supplying and fitting a new swivel basin tap. From the initial phone call to the very helpful Melanie right through to the equally helpful Gavin the work was undertaken on time, efficiently, clean and tidily. Everyone was very friendly and all very professional. It is now the third time we used them for different small jobs. Definitely recommend.
    Job location: GU14
  • 10

    First1Right told us what they were going to do and they did it efficiently.

    Posted 3 days ago

    We needed a plumbing job and contacted First!Right due to their reviews. We had an appointment booked for the next day. The whole experience was professional from the booking until the completion of the job. Times were accurate and contact between the office, the contractor and ourselves were efficient and productive. We shall certainly use First1Right for any other plumbing jobs.
    Verified reviewer
    Job location: KT16
  • 10

    First Class Service

    Posted 27 July

    Not the first time I've used First Right. Was having issues with a kitchen tap. Called. Prompt response. Easy to arrange an appointment. Operative called ahead...arrived on time. New taps installed with minimal fuss and no mess. Wouldn't hesitate to recommend Gary and his team.
    Verified reviewer
    Job location: GU14
  • 10

    Annual Boiler Service

    Posted 24 July

    Great service, excellent communication and helpful flexibility. Always very happy and impressed.
    Verified reviewer
    Job location: GU3
  • 10

    Melanie and Team are great.

    Posted 24 July

    My elderly mums washing machine could not be installed and at short notice Melanie and Toby and the team sorted her out within 2 hours. They also helped me move the old one down a few flights of stairs to the garage which is beyond the call of duty. Thanks alot for a great service. Will be using again.
    Job location: GU1

Photos

Company Info

Owner

Mr Gary Bullen

Ltd Company

8 years on Checkatrade

VAT Registered

Yes: 995974139

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

At First1Right Plumbing & Heating we believe that customer service should not be a department, it should be the entire company. That's why we constantly evolve in what we do to ensure that we always add value for our customers. After working in some of London's biggest and most prestigious plumbing and heating companies for almost a decade, I decided to break away and set up a company that could offer the same exceptional workmanship at a better price to the customer while focussing on a bespoke customer service experience that is unique to so few companies these days.


With over 25 years’ experience in the industry, we at First1Right Plumbing & Heating know that no job is ever exactly the same and neither are two customers. That's why we tailor make our appointments, quotations and jobs around each individual customer, so that you always feel taken care of and your home or business is always looked after at a time that suits you.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2018

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople