Fireplaces Direct

Reviews (876)

• 10

  Balanced Flue Gas Fire

  Posted 23 April

  Excellent service from start to finish. Installation was professional with utmost care. Industry knowledge from Chris is second to none matched by quality workmanship from Steve. All in all a very positive experience, thank you.
  
  Verified reviewer
  Job location: RG21
• 10

  Onyx gas log fire install

  Posted 06 April

  Last week we had an Onyx Avanti log effect gas fire installed in our bungalow ,to replace an old fashioned coal gas fire. All work was carried out to a very high standard with all furniture and carpets covered, even hoovering up as they progressed with the job. Any gas work that was required, the before and after pressures were recorded, including finding my gas meter was not at the correct pressure. Re plastering and skirting board fitted Steve finished the install of the fire leaving our room looking modern and amazingly clean. Thoroughly professional install from start to finish
  
  Verified reviewer
  Job location: RG22
• 10

  Replacement fire and surround

  Posted 25 March

  Repeat customer replacing gas for with a modern electric one with marble fireplace. Easy to deal with, very knowledgeable and work carries out in short space of time to a high standard.
  Verified reviewer
  Job location: GU34
• V
  Vanessa G
  10

  Excellent service

  Posted 27 February

  We are delighted with our new gas stove. It looks beautiful. We had excellent service throughout and the two guys who fitted the stove, which included laying a gas pipe under the patio, were thoroughly professional and meticulous. Would not hesitate to recommend this company.
  Verified reviewer
  Job location: GU34
• 10

  Excellent service and nothing was too much trouble

  Posted 10 February

  From the first moment I visited the showroom I received nothing but friendly and excellent advice and service from Chris. He wasn't at all pushy which is great....nothing was too much trouble . He came to visit my home on the arranged date and time, again nothing was too much trouble. The fitter arrived on time and even though he encountered problems we hadn't envisaged he just carried on. The overall attention and care given was second to none. I would recommend this company to family and friends without a second thought. Carol kept me informed all the time about fitting dates. Excellent
  
  Verified reviewer
  Job location: GU46
• 10

  Excellent Service From Fireplaces Direct

  Posted 05 February

  Fireplaces Direct supplied and fitted our beautiful fireplace 3 years ago. We are delighted with it and with the service we have received. It has transformed our living room and I would recommend Fireplaces Direct without hesitation.
  Verified reviewer
  Job location: RG8