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Finbra Ltd

10/10

SUFFOLK

Checkatrade member since 2023

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Oil Central Heating Installation
  • Gas Safety Checks - CP12
  • Oil Tank Installation
  • Gas Cooker Installation
  • Air Source Heat Pump Installation - ASHP
  • Ground Source Heat Pump Installation - GSHP
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • Oil Boiler Installation
  • LPG Boiler Installation
  • Emergency Central Heating Repair
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Ground Source Heat Pump Servicing / Repair - GSHP
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair
  • Oil Central Heating Servicing / Repair

Customer Reviews

Write a review

10 /10

Based on 1 review over the past 12 months

Quality of work

10

Reliability

10

Reviews (10)

  • 10

    Lost gas supply

    Posted 07 August 2024

    Initial phone call followed by very prompt site visit to investigate gas supply issue. Alex was helpful and knowledgeable and liaised with Cadent for us. Finbra are always very responsive and do a great job. Highly recommended.
    Verified reviewer
    Job location: IP12
  • 10

    Repairing a leak on my shower tap bar

    Posted 03 April 2024

    Finbra answered my enquiry quickly and efficiently, came to make the repair the same day, and I was very pleased with the service. I will be using Finbra in the future.
    Verified reviewer
    Job location: IP5
  • 10

    Hot water issues, fixed shower air lock and supplied and installed x2 radiator TRVs and lock shields

    Posted 13 March 2024

    Kieran was punctual and tidy. He came to our property a few times and we received great service start to finish. He fixed our issues with not having hot water, he fixed an air lock in our shower and supplied and installed x2 radiator TRVs and lock shields. The communication from Kieran and Joanna in the office were brilliant. We also dealt with Toby who was very helpful too. Prices were competitive and always clearly communicated prior to work starting.
    Job location: IP12
  • 9.75

    New toilet

    Posted 14 February 2024

    All went smoothly, arrived on time, new toilet installed with minimum fuss. Tidy and clean throughout.
    Job location: IP15
  • 1

    Air source heat pump and underfloor heating

    Posted 17 December 2023

    The worst company I’ve ever had the misfortune of dealing with. Installed an underfloor heating system that didn’t work Incorrectly installed an air source heat pump - causing huge bills. Electrics later blew and had to be switched off for safety reasons. Failed to install radiators we paid towards or remove old oil tank. Walked away from job - owes us thousands and left us to pay thousands more to get system fixed!
    Verified reviewer
    Job location: IP6

    Response from Finbra Ltd

    There are always two sides to every disagreement. We do not agree with many of the points you raise. We ask that future customers look at many positive reviews that have been left. You have currently not made payment towards the radiator installation or oil tank removal which is why this items have not been installed and removed. We engaged with you and Association of Plumbing & Heating Contractors (APHC) in an attempt to resolve this situation. APHC carried out a site inspection and found that the heat pump had been correctly installed. A conclusion to this matter was put to you but rejected. We do not wish to make any further comment

  • 10

    Connecting new water mains to existing internal water system.

    Posted 10 November 2023

    Cannot praise finbra enough from start to finish they were extremely Helpful,polite,and very accompanying. Would gladly recommend to anybody that asked.Thank you Finbra.
    Verified reviewer
    Job location: IP5

Photos

Company Info

Owner

Jason Finbra

Ltd Company

2 years on Checkatrade

VAT Registered

Yes: 179232783

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Finbra Ltd is a family owned heating, plumbing and renewable energy firm.


Founded in 2005 by Jason Finbra. Jason remains heavily involved in the day-to-day running of the business. We have a team of dedicated highly qualified professionals which we find guarantees a personal and professional service to all customers.


Services offered include general and emergency plumbing. Gas, oil, LPG, air source & ground source heat pumps and biomass boiler installation, repairs and servicing. Power flushing. Underfloor heating installation and repair. Landlord Gas safety certificates.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2023

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

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