Esser stoves

Reviews (56)

• D
  Daniel C
  10

  Replacement of old liner with new log stove install.

  Posted 19 April

  We are so happy with our log burner installed by Karl. From quotation stage and coming round we knew we were in good hands. Karl was thorough and explained the process, spending far longer than anyone else, he made sure he understood the job as it wasn't a simple install due to the construction of the house. During the day of the install they were extremely polite and conscious of mess. He ensured we knew how to use it efficiently and even sent recommendations for a fan afterwards. We will be using Karl again to install another log burner in the future. We couldn't recommend them enough.
  
  Verified reviewer
  Job location: CF32
• K
  Keira R
  10

  Fireplace removal and electric stove installation

  Posted 05 April

  I am so pleased with my new fireplace, it looks absolutely amazing. Karl was absolutely fantastic from start to finish, kept me updated throughout everything, even to when the slate and beam were being delivered to him. I am so pleased with it, I cannot recommend him enough
  Verified reviewer
  Job location: SA14
• 10

  Exceptional Craftsmanship and Professionalism

  Posted 25 March

  "I recently had a wood-burning stove installed by the team, and I cannot recommend their services highly enough. From the initial consultation to the final firing, the entire process was handled with outstanding professionalism. The quality of the installation is superb; it is clear that they take immense pride in their craftsmanship. Beyond the technical skill, the team was incredibly polite, respectful, and mindful of my home, ensuring the workspace was kept tidy throughout the day. It is rare to find a company that balances technical expertise with such high standards of customer service.
  Verified reviewer
  Job location: SA18
• 10

  First class workmanship

  Posted 09 March

  We’re absolutely delighted with the woodburner Karl installed for us. He clearly knows his craft, explained everything in simple terms, and made the whole process easy and stress-free. Karl worked efficiently, paid great attention to detail, and was tidy and respectful throughout. The finished result looks fantastic and has completely transformed the room. Friendly, honest, and reliable — we’d highly recommend Karl to anyone thinking about installing a woodburner. Thanks Karl!
  Verified reviewer
  Job location: SA45
• 10

  Thoroughly recommended!

  Posted 03 March

  We cannot recommend Karl highly enough. We sought out a stove fitter to build us a brick surround and install a new stove. Karl was excited by the prospect and made the whole process a joy. A thorough and genuine person who wants to do the best job he can, he really took the time to understand exactly what we wanted and always make sure we were included on every step of the journey and that our opinions mattered. His work and cleanliness are second to none and we will not be going anywhere else for stove cleaning/installing. Thank you Karl!
  Verified reviewer
  Job location: CF31
• 10

  Excellent service.

  Posted 01 February

  Excellent service from start to finish from Karl. Polite, efficient, and very tidy while installing our log burner. Arrived on time, worked professionally, and the finished result is excellent. We’re extremely happy with the outcome and would highly recommend to anyone in South Wales.
  
  Verified reviewer
  Job location: SA5