eMop LTD

Reviews (9)

• 10

  Cleaning post refurb

  Posted 1 day ago

  Nice lady did a good job
  Verified reviewer
  Job location: NW4
• 10

  Fantastic Cleaning Service

  Posted 20 July

  The person that cleaned did a fantastic job would highly recommend, the bathroom which was really dirty became gleaming. It was a really hot day & he did a fabulous job on the floors throughout.
  Job location: NW2
• 10

  Deep kitchen cleaning, ironing, laundry

  Posted 16 July

  Pretty good service, kitchen was quite dirty, now it´s spotless.
  Job location: EC1V
• 10

  Move out cleaning

  Posted 07 July

  Had a big move-out clean after four years renting with the family and two dogs. It’s a large three-storey house with carpets throughout. Two lovely cleaners turned up with their own equipment and got stuck in—kitchen, walls, stairs, carpets, the lot. They were here most of the day and did a brilliant job. Even the letting agent was impressed. Would definitely recommend!
  Verified reviewer
  Job location: SW10
• 9.67

  Post build clean

  Posted 05 July

  Professional and polite, the price was reasonable and the standard of the clean was brilliant. Really pleased with the results
  Verified reviewer
  Job location: WD23
• 6

  Clean for elderly lady

  Posted 04 July

  Arrived late, told them over the phone how bad it was but they still classed it as light work. Although I paid extra for the cleaner to bring his own mop & hoover, he didn’t want to use them as it would have made his mop too dirty. He was supposed to arrive at 11am but arrived after 11:30 he was supposed to stay for 3 hours but left at 2:15. I gave him an extra £20 as I thought it was more moderate work not light as described. When I checked my account I was charged for an extra 15 mins ( another £5). He cleaned the floors throughout & the bathroom, he said he didn’t have time for anything mor
  Job location: NW2

  Response from eMop LTD

  Hi Carol, I appreciate you reporting the issue. We have conducted an internal investigation and taken some measures. To compensate you for your troubles a partial refund was issued and communicated via email. Apologies for the inconvenience caused.