Emergency Hero
Your Local Area
Checkatrade member since 2024
Accepts Checkatrade Pay
We guarantee the work for up to £1,000 for 12 months. T&Cs apply
Customer Reviews
Write a review8.62 /10
Based on 91 reviews over the past 12 months
Quality of work
8.78
Reliability
9
Communication
8.92
What customers are saying
AI-generated from customer reviews over last 24 months
Emergency Hero receives praise for their quick response times, efficient service, and the professionalism of some plumbers, who are often friendly and knowledgeable. However, some customers have reported issues with high costs, misleading fees, poor communication, and instances where the work was not completed effectively or required a second call-out.
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Reviews (95)
10 Bath Drainage Pipe Leak Into Kitchen Lights
Posted 06 June
Very quick service overall from call out time to having the job completed. Very professional, friendly and knowledgeable. Great service. Highly recommendedVerified reviewerJob location: LS13Response from Emergency Hero
Thank you for your review, we're happy to have helped!
10 Leak in radiator pipe.
Posted 05 June
The plumber, Jamie, phoned to keep me updated and was able to get to me quickly. Very professional, assessed the situation and fixed the leak in minutes. He checked out the whole heating system, helped me to understand what was wrong, and was very reassuring. He triple checked the leak he repaired and gave it enough time to make sure it was fixed and no other damage had been done. Put me at ease with his calm and friendly demeanor. Fast, reliable and professional.Verified reviewerJob location: G66Response from Emergency Hero
Thank you for leaving a review, we're happy we could help.
10 Leaking water pipe
Posted 02 June
The plumber was on time, listened to me regarding the problem diagnosed it and repaired the leak promptly, a tradesman I would use again and recommend him. Also the emergency help service was very helpful and professional, an excellent service I recommend them.Verified reviewerJob location: YO17Response from Emergency Hero
Thank you so much for your review, we're happy to have helped.
10 Repaired leaking toilet
Posted 02 June
Job location: CV33Was quite expensive in terms of arrangement fee, but Anthony was really hard working & did a great jobResponse from Emergency Hero
Thank you for sharing your experience, we're glad to have helped.
10 Toilet plumbing
Posted 02 June
Excellent service & communication from start to finish.Verified reviewerJob location: EH26Response from Emergency Hero
Thank you for leaving a review, we're happy to have helped.
10 Quick Response
Posted 02 June
Very quick response Work carried out efficiently Polite and helpful Thank youVerified reviewerJob location: NG17Response from Emergency Hero
Thank you for your review, we're so glad we could help.
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Company Info
Owner
Ltd Company
1 years on Checkatrade
VAT Registered
Yes: GB433713020
We specialise in providing swift, reliable solutions for all your urgent needs, including plumbing and locksmith services. With our dedicated team of local tradespeople, we ensure rapid response times and expert service, available 24/7, 365 days a year. We pride ourselves on our commitment to customer service, ensuring every job is completed to the highest standard.
Our tradespeople are highly skilled and fully certified, bringing years of experience to every job.
Contact us today to learn more or to request immediate assistance. Your peace of mind is our top priority.
This trade passed up to 12 Checkatrade vetting checks
Member since 2024
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