Emergency Hero
Your Local Area
Accepts Checkatrade Pay
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Customer Reviews
Write a review8.49 /10
Based on 97 reviews over the past 12 months
Quality of work
8.52
Reliability
8.79
Communication
8.6
What customers are saying
AI-generated from customer reviews over last 24 months
This trade is consistently praised by customers for its rapid response and for providing professional engineers who resolve issues efficiently. However, a number of customers have expressed concerns regarding the cost and clarity of fees, as well as difficulties with post-job communication.
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Reviews (157)
- CChristopher J
10 Boiler replaced
Posted 28 November 2025
Provided us with the an engineer very quickly, in order to identify the issue with our boiler and the boiler was replaced within 2 days of initial call out. Thank you.Verified reviewerJob location: SO22 10 Gas boiler not working
Posted 27 November 2025
My mother is nearly100 years old, and her boiler had stopped working, her normal supplier were totally unhelpful, I called Emergency Hero and they sent an engineer in just 4 hours, he got the boiler fixed and was very professional and courteous Excellent serviceVerified reviewerJob location: CV35- EEd O
10 Fixing leaks & plumbing in new washing machine
Posted 24 November 2025
Job location: BS16Contacted me almost instantly and arranged a local plumber, who arrived very quickly. He was at my door just 25 mins after posting the job. Emergency Hero were very clear and upfront about prices and the process. The plumber was friendly, knowledgable and did a great job. - DDen P
10 Kitchen Tap Replacement
Posted 17 November 2025
Job location: CM1Very efficient and friendly.Response from Emergency Hero
Thank you for your review Den, we are happy to help!
10 Professional and quick
Posted 11 November 2025
Job location: CF24They found an electrician quickly for me - and you can choose to pay for one within 2hrs within 4 or by the end of the day all at different prices. Electrician who came was very professional and helpful. Sorted the issue.Response from Emergency Hero
Thank you for some great feedback, we’re glad everything went smoothly!
10 First Class Review
Posted 10 November 2025
Job location: G31your engineer Jame did first class job fixing my toiletResponse from Emergency Hero
Thank you for your kind review Robert! We're glad James could fix the issue.
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