Emergency Hero
Your Local Area
Checkatrade member since June 2024
Accepts Checkatrade Pay
We guarantee the work for up to £1,000 for 12 months. T&Cs apply
Customer Reviews
Write a review8.59 /10
Based on 93 reviews over the past 12 months
Quality of work
8.79
Reliability
8.96
Communication
8.91
What customers are saying
AI-generated from customer reviews over last 24 months
Most customers praise the rapid response times and the professionalism of the tradespeople provided. However, a number of reviewers comment on the high cost, noting the company acts as a paid intermediary which can increase the final price.
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Reviews (110)
0 Stay clear - they are a rip off!
Posted 3 days ago
Utter rip-off. I have been charged £400.00 for under an hours work.Verified reviewerJob location: BH5Response from Emergency Hero
Hi Samantha, I was sorry to read your negative review. Please get in touch with us to discuss more, as our records do not show this charge. Best wishes, Elizabeth @ Emergency Hero
9.67 Impressively quick turnup and good quality work
Posted 6 days ago
Had a broken water pipe and Emergency Hero had a plumber out about 2 hours later. Pipe was fixed quickly and even replastered the wall too. All in, a good service. Only thing is, Emergency Hero act like a broker, finding a tradsman for you, so you have to pay both them and the plumber separately. Overall, probably makes the job a bit more expensive but if you're in a pinch it's worth it.Verified reviewerJob location: TS17Response from Emergency Hero
Thank you for your review Joe! We hope that we took away all the hard work of finding a fantastic plumber within two hours. Have a great day!
10 soilpipe removed and replaced aswell as unblocked main drain and rectified drain and cosmetics after
Posted 22 July
excellent response time, fast diagnosis and reasonable quote, work carried out fast and to a high standard,Verified reviewerJob location: B95Response from Emergency Hero
Thank you for your feedback Kevin, once again, thank you for choosing us.
10 Reliable and polite
Posted 21 July
The tradesman was both polite and punctual. He carried out the work and took time to explain what the problem had been . He took care to ensure the work area was clean on completion of the work. I would certainly call on his services again should te need ariseVerified reviewerJob location: SA43Response from Emergency Hero
Thank you for your review Tony, we're happy we could help.
10 Top grade service
Posted 21 July
Professional polite clean very efficientVerified reviewerJob location: TR9Response from Emergency Hero
Thank you for your review David, we're glad we could help.
10 Perfect
Posted 20 July
Excellent customer service from start to finish. Job was completed on time. Trades person was clean and tidy. Very happy customerVerified reviewerJob location: NG31
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Company Info
Owner
Ltd Company
1 years on Checkatrade
VAT Registered
Yes: GB433713020
We specialise in providing swift, reliable solutions for all your urgent needs, including plumbing and locksmith services. With our dedicated team of local tradespeople, we ensure rapid response times and expert service, available 24/7, 365 days a year. We pride ourselves on our commitment to customer service, ensuring every job is completed to the highest standard.
Our tradespeople are highly skilled and fully certified, bringing years of experience to every job.
Contact us today to learn more or to request immediate assistance. Your peace of mind is our top priority.
This trade passed up to 12 Checkatrade vetting checks
Member since 2024
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