Reviews

Water patches started appearing on the ceiling downstairs. Emergency Hero’s sent out a plumber within 2 hours of my original enquiry. Turned out the previous owner had put a nail through a pipe while redecorating and it’s been a gradual leak for months. The guys explained everything to me, fixed it in a timely manner and explained aftercare for the water marks and reassured me.

Very prompt. Excellent communication. Very thorough diagnosis of problem. Good resolution. Clean & thoughtful.

Ross James was called in by emergency hero. He vacuumed water away and located the leak. A plastic union had benn chewed by rodents. Although it was within a duct through the internal wall, Ross was able to extract it and replace it, then add foam to protect it a little. All was done within an hour.

Very happy with the plumber provided who went above and beyond for an issue that turned out to be somewhat more complex than the usual blockage. Price was very fair for an emergency which occurred on a weekend. Communication was good, service was friendly and transparent. Emergency Hero have contacts in the trade who are difficult to reach through the usual channels so if you are in a pickle, they are a good choice. Would use again in an emergency.

Charged £150 plus vat. Then an electrician came out couldn't fix the job and they charged an extra £270. I had to get a local electrician to sort it for £60 dont waste you money on this company

Quickly found us a plumber despite it being the evening and over bank holiday weekend who came to us within an hour and did the work needed. He was thorough, friendly and left everything as he found it (Nickolas Bale from Norwich area).