Emergency Appliance Repairs
Hove, East Sussex
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Customer Reviews
Write a review7.98 /10
Based on 16 reviews over the past 12 months
Quality of work
8.06
Reliability
7.81
Communication
8.06
What customers are saying
AI-generated from customer reviews over last 24 months
Customers frequently praise this company for its efficient service and friendly, professional engineers who often resolve issues quickly. However, a small number of reviewers reported issues with unsuccessful repairs and subsequent communication from the company.
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Reviews (78)
10 Credit where it’s due!
Posted 28 October
Credit where it’s due, hence this review! Firstly, my mother’s 2.5 year old Fridgemaster fridge freezer stopped cooling and they were very honest by saying it wouldn’t be economically viable to repair, as opposed to sending out an engineer and charging me anyway. Secondly, a few weeks later the thermostat on my twenty year old Zanussi freezer failed but they sourced a replacement which the engineer, Chris fitted, and the freezer is now working great. He even replaced the buld FOC! The service was polite, informative and efficient from first point of contact to the last. Well done and thank youVerified reviewerJob location: BN4510 very helpful
Posted 18 August
Job location: BN43Very helpful service and saved me from being without my washing machine for too long. have used before will definitely use again10 A positive experience all round
Posted 30 July
From the point of contact to the repair man we had a brilliant experience. The guy who came was friendly, answered questions and was professional at his trade. We will definitely recommend appliance care and use them when needed. Thanks.Verified reviewerJob location: TN150 Avoid At All Costs
Posted 26 June
Left an earlier review. Nightmare company, paid for oven repair back in Feb, including major part, oven never works since, 3 engineer visits and still not working, company completely unresponsive now. Have walked of with £400 of my money and oven is as broken as it was on day one.Verified reviewerJob location: TN510 Oven repair
Posted 24 June
Basic oven repair. Efficient and reliable service.Verified reviewerJob location: RH110 Appliance repair
Posted 08 June
Refused to quote on a condenser repair for a Fridge Freezer.Verified reviewerJob location: RG23Response from Emergency Appliance Repairs
We did not carry out any work to your appliance, this review does not reflect the service we provide, the reasoning for not accepting the job was due to us not currently being able to service your area. Sorry we could not be of help to you this time.
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