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Elite Carpet And Cleaning Services Ltd

9.77/10

Bournemouth, Dorset

Checkatrade member since May 2021

Services

  • Carpet Cleaning
  • Upholstery Cleaning

Customer Reviews

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9.77 /10

Based on 181 reviews over the past 12 months

Quality of work

9.72

Reliability

9.79

Communication

9.74

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe the service as professional, polite, and punctual, frequently praising the team for being friendly and efficient. Most reviewers are extremely happy with the results, noting that carpets and sofas are left looking like new and that even tough stains are successfully removed.

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Reviews (537)

  • 10

    Stain removal

    Posted 3 days ago

    We had some toddler sick right in the middle of a room. I have a vax and some vanish so thought that would be fine but when I woke up it had dried very orange! I had a very quick response from Anthony at Elite. We talked over the issue and was told he was confident the stain could be removed, no guarantees of course which I fully understand. On the day of the appointment Sam arrived and was very polite and helpful. It felt like he spent a good time cleaning the whole room and focusing on the stain, no rushed job. The satin looks to have fully been fully removed. Great value too
    Verified reviewer
    Job location: RG40
  • 10

    Amazing results

    Posted 3 days ago

    This is the second time I have used this service, just as fab the second time round. Dan has done the carpets both times. Dan is a super friendly, professional. The 2nd time was for a work project. I would recommend these guys to anyone. You won't be disappointed!
    Verified reviewer
    Job location: SO43
  • 10

    3 bedrooms, hallway & stairs within 1 hour - very impressive!

    Posted 6 days ago

    From the initial booking of the appointment to having my carpets cleaned, I was very impressed with this Company. They are very professional, on time, easy to communicate with and very efficient with what they do. They completed cleaning the carpets of 3 bedrooms, hallway & stairs within 1 hour. And the difference after the carpet was cleaned was very impressive! Highly recommend this company.
    Verified reviewer
    Job location: GU52
  • Rebecca L
    10

    Great service

    Posted 1 week ago

    Prompt response with clear information on service and prices. The operative Aaron who carried out the work was prompt, polite, professional and friendly. The work carried was very good with after care instructions. Great.
    Verified reviewer
    Job location: SP11
  • Andreea R
    9

    3 Bed House End of Tenancy Carpets

    Posted 1 week ago

    The carpets turned out great and they arrived and finished very quickly! Although I have a few points that kept me worrying: one, I spoke with someone in the phone and we booked it, all good. He mentioned if I want a reminder closer to the date but I said no because anyway I put everything down on my calendar. I wanted to check if they were still coming as no confirmation over anything besides the call and I haven’t had a response. I also got told a price over the phone and I paid £40 extra. But besides this a really good company. Thanks!
    Verified reviewer
    Job location: PO14
  • 10

    Exceptional Service - sofa clean

    Posted 27 October

    5 star service from Dan. He arrived on time, was incredibly polite and professional. The sofas were cleaned to a high standard and Dan’s work was exceptionally clean and tidy. I will definitely invite Dan and Elite back into my home for further work when needed.
    Verified reviewer
    Job location: RG21

Photos

Company Info

Owner

Mr. Antony Wilson

Ltd Company

4 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

**No upfront costs, payment taken when the job is done and customer is happy - so good peace of mind**


?Our team of experts have over 20 years of combined experience in the carpet and upholstery cleaning industry. We pride ourselves in not just getting great results but also service, whether this is before the carpet clean, during or afterwards.

We appreciate that each job is different; we have an entirely flexible approach, and tailor our service entirely to the needs of our customers. From private residential households, to rental properties and business premises, our Professional Carpet Cleaners have the expertise and knowledge to restore the natural beauty of your carpets, and to leave them hygienically clean with no nasty odours.

Our prices are very competitive and we will always offer a great carpet cleaning service.

We also offer a range of additional services including, Pre-Clean Treatment, which offers an even deeper clean with the added advantage of both sanitising and deodorising your carpet, Flea and Mite Removal, which is invaluable for pet owners, and Scotch Guarding, which is a stain protector that protects your carpets from staining and soiling.

We only do Deep Carpet Cleans the reason being is we find that standard cleans don’t last as long and don’t pick up Carpet Stains as good as they should do. We want all our clients to be happy with the Carpet Cleaning that we do and will always go the extra mile for our customers.

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Member since May 2021

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