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ECS Plumbing & Heating Ltd

9.82/10

Alton, Hampshire

Checkatrade member since September 2014
10

Services

  • Gas Boiler Installation
  • Air Source Heat Pump Installation - ASHP
  • Gas Boiler Servicing / Repair
  • Emergency Central Heating Repair
  • Air Source Heat Pump Servicing / Repair - ASHP

Customer Reviews

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9.82 /10

Based on 31 reviews over the past 12 months

Quality of work

9.81

Reliability

9.9

Communication

9.74

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professional, efficient, and high-quality work. Engineers are frequently described as punctual, polite, and tidy, providing a reliable and friendly service.

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Reviews (916)

  • 10

    Would definitely recommend

    Posted 2 days ago

    ECS have exceeded our expectations although we had received personal recommendations. The work to install a heat pump and central heating pipework in a home with many very tight spaces went so well. Very hot work crawling in tight loft spaces in a heatwave but never a moan from Matt who was with us throughout He . was curteous polite and cheery and cleaned up every day. He talked us through every stage. We couldn't have asked for a better installer, thank you.
    Verified reviewer
    Job location: GU34
  • 10

    Professional Air Con Installation

    Posted 5 days ago

    Really glad I had our very old air conditioning replaced on 5 June. The ECS engineer arrived before 8am and stayed until the job was finished at 6:45pm on a Friday. He was neat and tidy, very polite and respectful of our home and had a positive and professional attitude all day. The Samsung Air Con Unit is really quiet and has lots of useful features that our old one didn't have. Usually Air Con in a confined space for a prolonged period irritates my nasal passages, so I feel like I have a cold, but the drier air output has not had the same effect and I am much more comfortable. Great job!
    Verified reviewer
    Job location: GU26
  • 9.67

    Excellent service

    Posted 08 June

    In my experience, ECS have been consistently responsive, professional and solutions focused. Highly recommend.
    Job location: SO21
  • 10

    Excellent service, reliable work

    Posted 06 June

    Matt did a great job with our boiler replacement, worked hard, diligently and skilfully. We’ve used ECS numerous times over the years and highly recommend this company. Many thanks.
    Verified reviewer
    Job location: GU34
  • 10

    Trust ECS .

    Posted 29 May

    ECS have always been good - punctual, helpful and experienced. I have recommended them to my friends.
    Verified reviewer
    Job location: GU34
  • 10

    Quick and efficient and very reasonable charges.

    Posted 26 May

    Noticed a small leak from a air return valve in the air-cupboard during the evening. ( I am aware that this valve can go after a while, in our case, 15 years, my son had the same issue). I rang ECS the following morning and was ask to send them an image of the problem. The call out was going to be the next day, however we then received a call to say that an engineer would visit later in the afternoon..same day, which was extremely helpful. Matt the engineer was very quick and efficient and applied a numb er of checks to the system to give it the all clear. The final bill was less than expected
    Verified reviewer
    Job location: GU34

Photos

Company Info

Owner

Mr Ross Eaton

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 177740772

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

CALL OUR OFFICE TODAY - YOUR LOCAL PLUMBING & HEATING EXPERTSWhat do you look for in the company that you entrust with your plumbing, heating, renewables, air-conditioning, bathroom and other projects?You look for a company that is large enough to handle any requirement that you may have, yet personal enough to care passionately about their local reputation. You want a company that is as efficient as possible – providing quotes from emailed photos to save the cost of a site visit, for example – but never cuts corners on quality.You want a company that communicates with you, regularly and comprehensively, so that you know exactly how the project is progressing, and whom you can always call – whether that’s just for an update or in an emergency.Welcome to ECS, your friendly, local, professional plumbing, heating, air-conditioning, bathroom, renewable energy, underfloor heating, pre-insulated piping and power flushing company.If you like the sound of the way we operate, please call us

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since September 2014

Individual checks

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

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  • County court judgement

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