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ECS Plumbing & Heating Ltd

9.79/10

Alton, Hampshire

Checkatrade member since September 2014
10

Customer Reviews

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9.79 /10

Based on 58 reviews over the past 12 months

Quality of work

9.73

Reliability

9.86

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

ECS Plumbing & Heating receives high praise for their prompt, efficient service, knowledgeable engineers, and excellent communication, with many customers highlighting the tidiness and professionalism of the team. A small number of customers reported issues with appointment scheduling.

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Reviews (886)

  • 10

    Repair to incoming mains water supply

    Posted 29 June

    Reported a bad leak to the incoming mains stop cock, contracted ECS and had a fast response and stating times and cost for the repairs same day. Plumber arrived and carried out the repairs swiftly and in a professional manner... Great work Matt. Many thanks
    Verified reviewer
    Job location: SO24
  • 10

    Servicing of air source heat pump

    Posted 27 June

    The engineer arrived on time. He was very polite, friendly informative and thorough. We are very pleased that we found this organisation and will be using them again in future. Thank you.
    Verified reviewer
    Job location: GU31
  • 10

    Toilet Flush not Working

    Posted 26 June

    Matt from ECS was brilliant and quickly sorted out the problem
    Verified reviewer
    Job location: GU34
  • 10

    Boiler replacement and service of heating system.

    Posted 25 June

    Have used them previously and was confident to ask again. Clear advice at site visit followed by clear quote. Date had to be altered due to maternity timing, but caused no problem. On revised date Nigel arrived bang on time each day and worked long days. Extremely clean neat and tidy; good at explaining what was to be done and clearly knowledgeable about all aspects. They are dealing with all the waste and also registering the guarantee and other paperwork.
    Verified reviewer
    Job location: SO24
  • 10

    Boiler service

    Posted 09 June

    From the first phone call to the engineer arriving the communication was excellent. Every one was polite helpful and friendly we couldn’t have asked for for a more professional company.
    Verified reviewer
    Job location: GU34
  • 10

    Hot water cylinder replacement

    Posted 20 May

    Called ECS initially for an emergency call out due to leaking hot water tank. Attended promptly & did temporary fix then returned to replace cylinder a few days later. Both the initial engineer & Joe who carried out the new cylinder installation were very polite, efficient & thorough. Seemed confident & knowledgeable. Initial call handling also good.
    Verified reviewer
    Job location: GU34

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Company Info

Owner

Mr Ross Eaton

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 177740772

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

CALL OUR OFFICE TODAY - YOUR LOCAL PLUMBING & HEATING EXPERTSWhat do you look for in the company that you entrust with your plumbing, heating, renewables, air-conditioning, bathroom and other projects?You look for a company that is large enough to handle any requirement that you may have, yet personal enough to care passionately about their local reputation. You want a company that is as efficient as possible – providing quotes from emailed photos to save the cost of a site visit, for example – but never cuts corners on quality.You want a company that communicates with you, regularly and comprehensively, so that you know exactly how the project is progressing, and whom you can always call – whether that’s just for an update or in an emergency.Welcome to ECS, your friendly, local, professional plumbing, heating, air-conditioning, bathroom, renewable energy, underfloor heating, pre-insulated piping and power flushing company.If you like the sound of the way we operate, please call us

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2014

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