ECS Plumbing & Heating Ltd
Alton, Hampshire
Checkatrade member since September 201410
Services
- Gas Boiler Installation
- Air Source Heat Pump Installation - ASHP
- Gas Boiler Servicing / Repair
- Emergency Central Heating Repair
- Air Source Heat Pump Servicing / Repair - ASHP
- General Plumbing
- Underfloor Heating Installation
- Radiator Installation
- Water Supply Pipe Repairs
- Thermal Dynamics
- Water Leak Detection
- Shower Installation
- Power Flushing
- Plumbing Merchants
- Plumbing Repairs
- Tap Repair
- Blocked Sinks
- Blocked Baths
- Emergency Plumber Service
Customer Reviews
Write a review9.83 /10
Based on 43 reviews over the past 12 months
Quality of work
9.74
Reliability
9.88
Communication
9.88
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise the company's engineers for being professional, efficient, and knowledgeable, delivering high-quality, tidy work. While a few reviews mention issues with office organisation, the vast majority highlight excellent communication and responsiveness, especially in emergencies.
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Reviews (904)
10 Service
Posted 1 day ago
Friendly and reliableVerified reviewerJob location: GU3410 Excellent skills
Posted 3 days ago
Excellent communication Excellent plumbing skills Attention to detailVerified reviewerJob location: RG2510 Great plumbing company
Posted 4 days ago
As usual ECS are very professional. They investigated my two issues. Fixed one issue and need to order parts for the shower issue. Invoices are clear and pictures included before and after the work done for reference.Verified reviewerJob location: SO2410 Excellent Gas Boiler repair
Posted 26 January
Excellent service on 23/01/26. Gas boiler had been diagnosed, by a different contractor, as requiring spare parts to fix a defect, though the quote I received was for a replacement boiler - very expensive. ECS (based nearby) gave me a totally different diagnosis, resulting in the engineer fixing the fault within an hour. No spare parts or new boiler. An overdue Service will complete necessary maintenance when convenient. Result is warm house again after a week of cold, all due to good engineering knowledge and practice. Well pleased and big cost avoided.Verified reviewerJob location: GU3410 Amazing service on Christmas Eve
Posted 13 January
Our boiler went wrong on Christmas eve, No heating no hot water!! ECS were amazing, despite being closed they came out within the hour and got our boiler going for us. They then came back today to fit new parts. They are very efficient and customer service is fabulous. Will not be using anyone else in the future They are the best!Verified reviewerJob location: GU349 Completed in time for Christmas
Posted 29 December 2025
My hot water cylinder heating coil split in the run up to Christmas. Despite an already heavy workload, ECS did everything they could to get our heating (and some additional work) fully up and running before Christmas Day - including working through Christmas Eve. The engineers were fantastic, and the support staff all polite and efficient. I would definitely use again, and will recommend ECS to anyone who asks me. Thank you all - a great job.Verified reviewerJob location: GU34
Photos
Company Info
Owner
Mr Ross Eaton
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 177740772
CALL OUR OFFICE TODAY - YOUR LOCAL PLUMBING & HEATING EXPERTSWhat do you look for in the company that you entrust with your plumbing, heating, renewables, air-conditioning, bathroom and other projects?You look for a company that is large enough to handle any requirement that you may have, yet personal enough to care passionately about their local reputation. You want a company that is as efficient as possible – providing quotes from emailed photos to save the cost of a site visit, for example – but never cuts corners on quality.You want a company that communicates with you, regularly and comprehensively, so that you know exactly how the project is progressing, and whom you can always call – whether that’s just for an update or in an emergency.Welcome to ECS, your friendly, local, professional plumbing, heating, air-conditioning, bathroom, renewable energy, underfloor heating, pre-insulated piping and power flushing company.If you like the sound of the way we operate, please call us
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since September 2014
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Proof of address
Financial
Qualifications and accreditations
County court judgement
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Customer Reviews
Company trading history
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County court judgement
Enhanced business check
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