Eco Systems Group Ltd

Reviews (248)

• 0.33

  Avoid terrible customer service

  Posted 20 July

  The initial contact and calls where polite and speedy. We where told by the surveyor a PIV ventilation system was required for the grant and we would have to pay towards the cost. This was all agreed and paid. The cavity insulation was carried out quickly. During the insulation the team ignored the surveyors guide and climbed on the conservatory polycarb roof with no boards. After this we waited for the electrician to install the PIV. Many calls, multiple promises made , missed dates, equipment not ordered and never once followed up on. Over 6 months to get the PIV fitted we had paid for.
  Verified reviewer
  Job location: AL7
• 10

  Great at what he does

  Posted 14 July

  Daniel was great very personable, came in and carried out the work in a professional manner
  Verified reviewer
  Job location: E13
• 10

  Super helpful after being previously left with no information

  Posted 11 July

  Dan was wonderful! We had no clue what panels and equipment we'd been left with after purchasing our house. Dan surveyed everything, fully walked us through all of the kit, and answered every single one of our questions. Set our minds right at ease, and helped us work out exactly what we had, and what scheme they were likely on. Cannot recommend enough!!
  Verified reviewer
  Job location: SS15
• 10

  Diagnosis, advice and installation of solar panel inverter

  Posted 04 June

  I had a 12 year old solar panel system that had stopped working and required someone to diagnose the issue and advise on a solution. Eco Systems Group were able to quickly diagnose the issue and send a fitter to replace the inverter. The service was very quick, professional and friendly.
  Verified reviewer
  Job location: IG9
• 10

  Assessment of solar installation and inverter. Replacement of inverter.

  Posted 14 April

  The company were very customer focused and were excellent communicators. They took time to understand my problems and were able to deal with the issues through to completion. This included liaising directly with the manufacturer on my behalf and ensuring that I was able to benefit from my warranties. They are very professional and the operative has gone over and above to ensure we have a working solution. It's been a pleasure to work with them and a rewarding experience.
  Verified reviewer
  Job location: E4
• 10

  Looking into/diagnosing why there was no power being generated from solar panels

  Posted 11 April

  So impressed with Paul and Dan. From the first moment, Paul listened and was quick to get Dan round to look at the solar panel problem. Dan was amazing. He was prompt in organising a time and was able to let us know the issue and provide a solution very quickly. I wasn't sold anything I didn’t need and the cost for diagnosing and replacement parts were very competitive. Quality of service, work, and follow up has been exemplary - cannot praise them enough. We were back up and running within a week. Can't praise Dan and Paul enough. Would highly recommend. Thank you
  Job location: SS7