EcoHeat PH Ltd
New Romney, Kent
Checkatrade member since March 20165
Customer Reviews
Write a review9.88 /10
Based on 30 reviews over the past 12 months
Quality of work
9.93
Reliability
9.93
Communication
9.7
What customers are saying
AI-generated from customer reviews over last 24 months
This company is highly recommended by customers for its professional, friendly, and punctual service. Their engineers are consistently praised for being polite, tidy, and completing work to a very high standard.
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Reviews (584)
10 Reliable and know what they are doing
Posted 5 days ago
Came when they said they would, carried out the work to resolve the issue and pointed out a number of basic mistakes that the original builders had made. Tidy and clean - refreshing to have a plumber who a) actually is prepared to do a small job, b)arrives when they say they will and c) fixes the issue. Would recommend.Verified reviewerJob location: CT1310 Supply and fit unvented cylinder with associated works.
Posted 16 July
The engineer was on time and very clear when explaining what was being done. Really tidy and took care within our home. He was a really nice guy and we would most certainly recommend him to others and we would have him carry out works where necessary if needed in the future.Verified reviewerJob location: TN2810 Bathroom Fitting
Posted 30 June
From start to finish a great experience.. Arron completed an excellent job of a full bathroom fitting .. always on time .. hard working and attention to detail exceptional.. no mess no fuss .. and over the moon with the result .. Contact with the office was so easy and we’re more than happy to advise on every detail . So happy with our new shower room it’s so much more then we imaginedVerified reviewerJob location: TN2910 Boiler Service
Posted 16 June
Job location: TN23Trevor was quick, efficient and pleasant.10 Boiler service
Posted 28 May
Lovely chap friendlyVerified reviewerJob location: TN2810 Bathroom redesign & fitted.
Posted 23 May
They were very professional, clean tidy & polite. They were very friendly & very informative with letting us know how things were going, also they did it in the time scale they said. Very in pressed with this company, will certainly be using them again & also recommended them to friends & family.Verified reviewerJob location: TN28
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Company Info
Owner
Mr Matthew Straker
Ltd Company
9 years on Checkatrade
VAT Registered
Yes: GB247098188
We are thrilled to welcome you to Eco Heat, your go-to destination for all your plumbing and heating needs. With our team of trained and qualified British Gas engineers, boasting over 150 years of combined industry experience, we are here to provide you with top-notch services and unrivaled expertise.
At Eco Heat, we pride ourselves on being large enough to cope with any project, yet small enough to genuinely care about our customers and their specific requirements. We understand that personalized attention and exceptional customer service are key to building long-lasting relationships.
Here's why you made the right choice by choosing Eco Heat:
1. Extensive Experience: With years of experience in the central heating industry, we have honed our skills and expertise in working with all major brands, including Worcester Bosch. As an accredited partners, we proudly offer 12 Years no quibble guarantees, giving you peace of mind and confidence in the quality of our work.
2. 24/7 Emergency Support: We understand that plumbing and heating emergencies can happen at any time. That's why we're here for you 24 hours a day, 7 days a week. With no call out fees and a free, no-obligation quote, you can count on us to resolve any urgent issues promptly and efficiently.
3. Unparalleled Customer Service: At Eco Heat, customer satisfaction is at the heart of everything we do. We take pride in our exceptional customer service, as reflected in our outstanding Checkatrade scores. With over 450 reviews, all of which are 10 out of 10, you can trust that your home and family are in safe hands.
4. Transparent Pricing: We believe in transparency and fairness when it comes to pricing. With our fixed price guarantee, you can rest assured that the price we quote is the price you will pay. No surprises or hidden costs along the way.
5. Comprehensive Services: From boiler repairs and servicing to central heating installations, gas cooker and boiler installations, landlord gas certificates, bathroom installations, and general plumbing, our skilled team can handle it all. We are also well-versed in powerflushing, air-conditioning, air source heat pumps, and high-end bathrooms.
To learn more about our services and see examples of our work, please visit our Facebook page at [https://en-gb.facebook.com/Ecoheatph/].
Contact us now, and a member of our friendly team will be more than happy to assist you. We are based in the New Romney Kent area, and our services extend throughout the Kent region.
Once again, welcome to Eco Heat! We look forward to serving you and providing top-quality plumbing and heating solutions, with the care and attention you deserve.
Warm regards,
Eco Heat Team
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This trade passed up to 12 Checkatrade vetting checks
Member since 2016
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